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The property is great, however the reservation was incorrect upon arrival. I booked double queen beds for my reservation, and was only provided a single queen. The hotel was sold out so there was no way to get the double queen
The rooms were clean. Staff was friendly. Breakfast area had plenty to eat. The hot tub and pool was really nice. They even upgraded my room from 1 bed to 2 free of charge.
We were impressed with the kindness and warm welcome from the receptionist. The cleanest of the hotel. One thing I believe can improve is the breakfast variety. Overall I will return to stay with you in future travels.
Carlos
Stayed 2 nights in Jan 2024
6/10 Okay
Jelena
Jan 21, 2024
Breakfast was not so good, no fruit, juice machine did not work, not much choice.
We were there for the ski area and tube world. This place is very convinent. Room is clean. AC noise is not too bad. Breakfast has various choices and long serving hours, serves till 10. In door heated pool is perfect for kids.
Nice room! King size is spacious. Compared with other hotels around, the indoor hallway is great in cold winter weather. Indoor swimming pool and hot tub are good additions. The 24 hour coffee and hot chocolate are really nice too!
I wish the hot tub was a little warmer, and the breakfast serves more hot items. But overall it's a positive experience.
Yanlin
Stayed 1 night in Dec 2023
10/10 Excellent
Amber, MIDDLEBURG
Traveled with family and small children, Traveled with family
Dec 22, 2023
Liked: Staff & service
Very nice staff! Pool was ok . Room was not very clear. Mold and several cob webs all over the AC unit. Screens on the window were ripped. Room was very stuffy and had an odd smell .
The woman that was cleaning the rooms was very nice. She seemed to take extra care in cleaning the bathroom. She was an older woman. Also saw her helping in the breakfast area. Making sure there were eggs and sausage. I believe she was Hispanic. I will definitely stay again!
The rooms where nice staff was great the breakfast was your typical breakfast highly recommend this place
Dawn
Stayed 2 nights in Oct 2023
6/10 Okay
Pam
Oct 16, 2023
Liked: Staff & service
The girl ( I forgot to ask her name) that worked till 11PM was awesome. She was so help full and super friendly. She seemed to be doing everything for everyone with kind words and a smile on her face. TV remote broke she fixed it. Garbage needed to be emptied she did it. Lost cover up at pool she found it. There was green algae around hot tub pretty gross. The cloths dryer took forever to dry cloths
Pam
Stayed 3 nights in Oct 2023
6/10 Okay
Jennifer
Oct 15, 2023
Bed was so hard and was advertised as a queen but think it was a full.