This property needs major updating. I will begin in the lobby: picture on website shows refrigerated area with beverages and shelving area next to it with snacks, incidentals, etc. - nothing in beverage cooler and bare minimum of snacks. Young lady behind desk was unprofessional and her attire looked like she had just gotten out of bed - this was basically the way all the staff looked and it appeared that the only staff was her and 2 gentlemen that worked behind the desk and 1 that "cleaned" the rooms. Our beds were not made after we returned in the evening. The coffee machine did not work properly and on the last day of our stay, it was marked "out of order". We had to go to the desk for ice and they seemed "put out" when we asked for some, like they couldn't be bothered. The sheets were old and thin - no bedspread on the bed, just a sheet over a blanket, then a sheet under the blanket. The plug on the alarm clock was missing a prong. On the first night of our stay, there was no hot water for my shower - the next night we figured out that if you flushed the toilet and then tried to get hot water, the water would only be lukewarm - but if you did not flush, the water was hot. Don't know what that was all about!??!! The pool area is indoors and it looked dirty - so glad we had not planned to swim! The beds were comfortable, TV worked. Sliding glass door to the area outside our room was hard to push and caught at the bottom. This property needs some major work!!!