Seasonal outdoor pool

Reviews of Sleep Inn Bryson City - Cherokee Area

2.5 out of 5
Sleep Inn Bryson City - Cherokee Area
500 Veterans Blvd, Bryson City, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ELIZABETH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear ELIZABETH,Thank you so much for your wonderful feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 Good

E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many "cheaper" options in the area. Near the downtown area which was a plus. Outside of the hotel is a bit run down, but it does look better inside and room was clean. For the price, definitely recommend.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Guest,Thank you for recommending us! We're glad you found our location near the downtown area convenient and appreciated the cleanliness of our rooms. We understand the exterior may not meet expectations, but we're pleased to hear you found the interior satisfactory. We appreciate your feedback and hope to host you again soon.Sincerely, Hotel Manager

10/10 Excellent

Tosha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Tosha,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 Excellent

Mary

Liked: Cleanliness, amenities
Clean, comfortable, friendly staff
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Mary,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, breakfast was really good George at the front desk was a really nice guy
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Dan,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and that the breakfast exceeded your expectations. It's great to know that George at the front desk made a positive impression on you. We will be sure to pass on your compliments to him. We appreciate your patronage and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 Excellent

GUSTAVO, Mauldin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & family friendly
Stayed 1 night in Dec 2023
Response from Hotel Manager on Feb 16, 2024
Dear GUSTAVO,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

4/10 Poor

Gene

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Checkin was great, first night I was amazed at the street noise, if a truck pulled into the parking lot it sounded like they were parking in your room. 2nd night who ever made the decision to put a children wrestling team above customers should be fired. The place wasn’t that busy. Melody was at the desk and I assume this was her call. She never apologized for what happened. And calling her about it had no effect. By day 3 we were too exhausted to enjoy the area any more. The coffee was awful. The only health option for their breakfast was boiled eggs. I had 3 eggs, the next day there were 3 eggs missing from the carton. Coincidence? I doubt it. I’m also not fond of them holding a deposit on the room for 10 to 14 days when the Room can be checked the day you check out for damage. Over all it was a very exhausting stay and I won’t be back.
Stayed 3 nights in Feb 2024
Response from Hotel Manager. on Feb 12, 2024
Dear Gene,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel check-in. But at the same time, We are very sorry to hear that we did not meet your expectations.I deeply apologize for all the inconvenience. We are working to improve the problem areas detected during your stay and will ensure that they are improved to the best.Despite your disappointment, we hope you will return to stay with us again.Sincerely, Hotel Manager

10/10 Excellent

Fred

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees were professional. Polite and friendly.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 5, 2024
Dear Guest,Thank you for the great comments. We are overjoyed to hear that you were delighted by the friendly and professional service provided by our employees during your visit. Your satisfaction is our top priority, and it is wonderful to know that our team made a positive impression on you. We look forward to the opportunity to welcome you back for another exceptional experience!Sincerely,Hotel Manager.

8/10 Good

Robert

Stayed 2 nights in Jan 2024
Response from Hotel Manager on Mar 21, 2024
Dear Robert,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

C.

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There are only a few hotels in the area. This is one of the better hotels in the area.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 23, 2024
Dear C,Thank you for sharing your perspective. It's helpful for others to know that, among the limited options in the area, this hotel stands out as one of the better ones. Glad to see your positive overall observations which shall motivate us to serve our guests even better. We look forward to welcoming you again soon.Sincerely, Hotel Manager

10/10 Excellent

Clint

Stayed 1 night in Jan 2024
Response from Hotel Manager. on Feb 1, 2024
Dear Clint,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 10, 2024
Dear Chris,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Check in was quick and staff was friendly. Room was clean
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Sandra,Thank you for your positive feedback. We're delighted that you had a smooth and quick check-in experience with friendly staff and found your room clean. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

8/10 Good

Stephanie

Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 26, 2024
Dear Stephanie,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Karen,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small. Breakfast options not much. I would say less than what is considered a continental breakfast. No meat or scrambled eggs. Had boiled eggs.
Stayed 4 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Amy,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here everytime we come to bryson city. Everyone here is always kind and helpful.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 1, 2024
Dear James,Thank you for your loyalty! We're thrilled to hear that you choose to stay with us every time you visit Bryson City. It's wonderful to know that our team consistently provides kind and helpful service. We appreciate your positive feedback and look forward to welcoming you back on your next trip! Sincerely, Hotel Manager

10/10 Excellent

Thalita

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Dear Thalita,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 23, 2023
Dear Penny,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Caren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 20, 2023
Dear Caren,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

8/10 Good

Dillon

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 20, 2023
Dear Dillon,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 16, 2023
Dear Anastasia,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Eric

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was under staffed, but was really clean and the air quality was not muggy like most 2 star places. This was a pleasant stay, the water was clean and high pressure. Very close to dining and polar express!
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 16, 2023
Dear Eric,Thank you for your kind feedback. We're delighted to hear that despite being understaffed, you found the place to be clean with good air quality. It's wonderful to know that you had a pleasant stay and enjoyed the clean, high-pressure water. The proximity to dining options and the Polar Express adds to the convenience. We appreciate your understanding regarding the staffing situation, and we're working to ensure a more seamless experience for our guests in the future. We hope to welcome you back for another positive stay. Sincerely, Hotel Manager

10/10 Excellent

Brandon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 15, 2023
Dear Brandon,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay
Response from Hotel Manager. on Feb 6, 2024
Dear Emma,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 14, 2023
Dear Guest,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the check in was easy and the room was clean
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 14, 2023
Dear Lisa,Thank you for your stay. We're delighted to hear that your check-in process was smooth and that you found your room clean and comfortable. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very friendly.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 11, 2023
Dear Miriam,Thank you for your positive feedback! We're delighted to hear that you found our property clean, and our staff friendly. Providing a welcoming and clean environment is a top priority for us, and we appreciate your acknowledgment. We hope to welcome you back for another pleasant experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were awesome!
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 11, 2023
Dear Kristie,Thank you for your wonderful feedback! We're thrilled to hear that our employees made a positive impression on your stay. Providing excellent service is our top priority, and we appreciate your recognition of our awesome team. We look forward to welcoming you back for another great experience in the future.Sincerely, Hotel Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 11, 2023
Dear Jason,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 11, 2023
Dear Dawn,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for short stay with family
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 11, 2023
Dear Barbara,Thank you for your brief but positive feedback! We're thrilled to hear that you found our accommodations great for a short stay with your family. We appreciate your visit and look forward to hosting you and your family again in the future.Sincerely, Hotel Manager

8/10 Good

Isaiah

Liked: Cleanliness, staff & service
The staff was very friendly!
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Isaiah,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 Excellent

Brian and Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
I was concerned a little since the Sleep Inn I stayed at in Myrtle Beach was not so clean. However, the Sleep Inn in Bryson City was wonderful. The beds weren’t to comfy but I don’t expect perfect. The breakfast was decent as well. I would stay again!
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Brian,Thank you for taking the time to share your experience with us. We're pleased to hear that our Sleep Inn in Bryson City exceeded your expectations, especially after your concerns from a previous stay in Myrtle Beach. While we understand that the beds may not have been perfect in terms of comfort, we appreciate your understanding. It's great to know that you found the cleanliness to be wonderful and enjoyed a decent breakfast. We look forward to hosting you again in the future and appreciate your willingness to return. Sincerely, Hotel Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was perfect, close to rooms. Great breakfast, such friendly staff. The cleaning folks were outstanding. I have stayed there 4 years running and never had any issues. I very highly recommend this place to stay. AWESOME!!
Stayed 4 nights in Nov 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Daniel,Thank you so much for your glowing review! We're delighted to hear that you found our parking convenient and close to the rooms. It's wonderful that you enjoyed the great breakfast and experienced the friendliness of our staff. We appreciate your recognition of our outstanding cleaning team. Knowing you've had a seamless stay for four consecutive years is truly rewarding. We're grateful for your loyalty and very highly appreciate your recommendation. We welcome you back for many more years to come! AWESOME indeed!Sincerely, Hotel Manager

6/10 Okay

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Very thin walls. Neighbors kept me up.
Stayed 2 nights in Nov 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Suzanne,Thank you for your kind feedback. We apologize for the inconvenience caused by the noise from neighboring rooms. Our goal is to ensure a comfortable stay for all guests, and it seems we fell short in this instance. We appreciate your feedback and will review our soundproofing measures to address this issue. We hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

8/10 Good

Meridieth

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Meridieth,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Meridieth

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms are clean and the staff is really nice. I love the location as well. I would definitely stay here again!
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 30, 2023
Dear Meridieth,Thank you for your positive review! We're thrilled to hear that you found the rooms clean, the staff friendly, and enjoyed the location. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st night had a very noisy room above us but the staff moved us to another quieter room the next night and was much better. Bed was comfortable sheets soft, okay breakfast. Felt very festive on both floors with all the Christmas decorations.
Stayed 2 nights in Nov 2023
Response from Hotel Manager. on Nov 29, 2023
Dear Michele,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely, Hotel Manager

10/10 Excellent

harlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 29, 2023
Dear harlee,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Manager. on Nov 29, 2023
Dear Keri,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are excited to serve you again.Sincerely, Hotel Manager

6/10 Okay

Kellie

Stayed 2 nights in Nov 2023
Response from Hotel Manager. on Nov 24, 2023
Dear Kellie,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Dustin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 22, 2023
Dear Dustin,We're thrilled to hear that your experience exceeded expectations! Thank you for sharing your positive feedback. We strive to provide excellent service, and we look forward to exceeding your expectations during any future visits.Sincerely, Hotel Manager

10/10 Excellent

Natacha

Liked: Amenities
Very friendly staff, Clean and Safe
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 22, 2023
Dear Natacha,We're delighted to hear that you had a positive experience with a very friendly staff and found the environment clean and safe. Thank you for sharing your feedback, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 22, 2023
Dear Anthony,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 18, 2023
Dear Patricia,Thank you for your stay. We thank you that you noticed the cleanliness of our hotel room. We are glad to know you liked the hotel staff. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

David, Kernersville

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 18, 2023
Dear David,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling on the Polar Express that night..It was only 4 minutes from our motel. Nice to have somewhere to stay afterwards
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 17, 2023
Dear Debra,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Freda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved whole experience. Room clean and in good shape.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 15, 2023
Dear Freda, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.Sincerely, Hotel Manager

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room met all the requirements for a good nights rest. It was on the small size as was the bathroom. But since all i needed was a place to sleep, it was perfect. The breakfast was skimpy lacking in choices of food items. There is room for improvement.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 15, 2023
Dear Terry,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely, Hotel Manager