I passed by the Cardinal Inn and made a phone call to get directions back. The person who amswered was personable and very kind and gave excellant directions. I found her just as kind and helpful at check - in and she came in person to let us in our room and quickly explained operations of the TV remote, coffee maker , free toiletries,and room keycard. The room heat was very quick and the bathroom heat was excellant also. The rain shower was pleasant and the bath towels were much nicer than than I usually get in most motels. The beds were very comfortable and we made coffee in tbe room and it was the best I have ever had in any motel stay. I enjoyed conversing with the ladies who were cleaning the rooms when we were loading our car to leave. My first stay here felt as comfortable as if I had stayed many , many times before. I plan to make The Cardinal Inn my " home away from home " every time I visit Maggie Valley .