Ratings based on 175 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Wonderful hotel ...clean, quiet, quaint. Staff friendly and free breakfast is the best!
4 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Had a good stay

Posted Jan 23, 2017
Office staff was friendly, and the bed was very comfortable. It's an older place, so the floors do squeak in some places, but that's a very minor issue. Overall, a good place to stay for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Durham, NC

Old world charm with professional service.

Posted Dec 27, 2016
Pros: Location, architecture, professionalism of all staff that I encountered. Everything well maintained. Prices fair in the Taproom and great food quality
Cons: Hot water was non-existent for shower. Surprising, as there were few guests in the hotel at the time.
Location: Very scenic and near downtown which has plenty of shopping and restaurants.
Overall I had a nice stay. The breakfast buffet is great. Omelet station also doing eggs to order. Plenty of choices. Room was nice with comfy beds. Loved the tree limb furniture also.
3 out of 5
Recommended
for Families
by A verified traveler from Raleigh, NC

Nice Hotel with Golf View

Posted Dec 22, 2016
Pros: Breakfast was surprisingly good and delicious.
Cons: Bed covers look old, not eye catching.
First entry into room was not eye catching, look too dull.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Gorgeous mountains and fall colors

Posted Oct 31, 2016
Pros: The views, the breakfast, the quiet.
Cons: Only issue was noisy fan in bathroom when turned on, needs replacing.
Beautiful location, surrounded by changing colors of fall (at least when we were there). Golf resort, very quiet and relaxed environment. Nice room, great breakfast buffet included.
2 out of 5
by A verified traveler

Posted Oct 25, 2016
Pros: Great breakfast. On the golf course. Nothing else to like.
Cons: Outdated room. Dark and dirty. Bathtub with flaking finish. Light switches that did not operate.
Location: Good location close to Smokey Mountains and Blue Ridge Parkway. Lots of shops and good restaurants in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 24, 2016
Pros: The breakfast was the best!!! An omelette station plus so much other great food!
Cons: The room was a bit dated and could use an update. But it was very clean!
Location: The Biltmore! Triple Falls!
5 out of 5
Recommended
for Families
by A verified traveler from New York

Great Place To Stay

Posted Oct 4, 2016
Pros: The room was very nice and the breakfast was wonderful
Cons: There wasn't anything that I didn't like
Location: Not really sure
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good Mountain View

Posted Sep 21, 2016
Pros: Friendly staff, dining options, buffet breakfast with omelet station included. Rocking chairs by the golf course and a lot of flowers. Pleasant
Cons: Golfers are golfers....tend to be loud sometimes
Location: near smokies
I have stayed many times before and it is mostly a good experience. Big rooms and for the most part clean. But they get used mostly by golfers who are there for a good time so carpet is stained and spotted. Chairs are a bit worn. But the view from the balcony is beautiful so great place for mornings or afternoon coffee or drinks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2016
Hotel has older and newer sections. Older section needs some work. Stay included a very good breakfast buffet.