While the end of our trip resulted in a more enjoyable experience the beginning was certainly less than expected. The photos listed for the property and for the rooms listed, they were not nearly as nice, clean, or appealing. The first room we were placed in had a mildew scent, was cramped, had a horrible view, the tub was not clean, it was nothing like the photos listed. The second room we were upgraded to was much nicer, was definitely more like the photograph we saw on the site. However, we couldn't get into our room because the door wouldn't unlock with our keys only the master copy. This resulted in us waiting 1.5 hours before getting settled in and thankfully they were gracious enough to upgrade us a second time. Our final room was much nicer, roomy, and very relaxing. We did have some issues with the upstairs visitors stomping all night long, waking us up at 3 AM continuously causing our pup to bark. The pool/hot tub situation was quite disappointing due to the fact that other guests, (not so much the accommodations). There were people with alcohol, diving in 3ft of water, children jumping in the hot tub, someone peeing in the hot tub on purpose, etc. The property is beautiful, unfortunately, we didn't explore it as much, but we did enjoy our overall stay on Saturday and Sunday. I am very grateful for the way the staff took the time to accommodate us and ensure we had an enjoyable stay.
