4/10 Poor
Sara
Traveled with family
May 8, 2023
Disliked: Cleanliness, property conditions & facilities
The associate helping us was very nice but she was alone. At one point I came down to get some bedding for the pull out couch (which was filthy, btw.) and I stood in line for 20 minutes. I finally went back upstairs to my room and came down later.
There was a homeless man who was sleeping in an alcove just across from the elevator. I notified the hotel staff and he was escorted out.
The breakfast was okay, but the juice and water machine was broken. The staff had to try to keep pitchers of water and lemonade filled.
The hotel was in a very unsafe neighborhood. When my family and I arrived, there were 3 or 4 police cars at the property next door. Couple that with the homeless man on our floor, I didn't feel safe at all. I was so happy to just get out of there.
Hotel staff was polite, but they are working in horrible conditions. We won't come back here.
Sara
Stayed 1 night in May 2023