Ratings based on 169 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 2, 2019
4 out of 5
by A verified traveler from Portsmouth

Posted Apr 22, 2019
The property was clean , spacious and in a good location. The staff was nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2019
1 out of 5
by A verified traveler from Chesapeake Virginia

Posted Mar 12, 2019
The property did not have a working hot tub, no towels for the pool to dry off with, and when asked he brought a few towels. No hot water for my family to take a shower with in our room had to take a shower in another room and bring the keys right back downstairs. We were offered a 25% off coupon for the inconvenience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2019
1 out of 5
by A verified traveler

Posted Feb 17, 2019
First let me start by saying before i booked the room i called the hotel and acquired about the jacuzzi and pool area. I asked is the pool/jacuzzi area open and what time does the pool/jacuzzi area closed? They told me 10pm for the kids and 11pm for the adults. Well they must of forgot to tell me the jacuzzi was out of order and when acquired about it to an employee that was at the time in the pool/jacuzzi he stated the jacuzzi has been broke for months. It still had water that was freezing cold with who knows what kind of bacteria that is forming in the untreated water that was left in the jacuzzi. He appeared to be maintenance since he was the same person that came to our room when we checked in to unlock our bathroom door because it was already locked upon arrival. He was rude as well because after he opened the door his reply was, One of y'all must of locked it and shut the door very rudely like it was an inconvenience to open are door that was already locked when we arrived. I told him we just check in and it was already locked. But back to why I'm really upset about was it was my daughters 14th Birthday and the pool was opened but had to much chlorine in the pool. The aroma was unbareable and burned my childrens eyes and made them very sleepy after getting in from inhaling the strong aroma of chlorine. I checked the info sheet to see when the last time they recorded the levels in the pool and stated 1-19. Very disappointed they didnt inform us the jacuzzi was closed.
5 out of 5
by A verified traveler

Posted Feb 11, 2019 on Hotels
I was only there one night but could see that I would have been comfortable for a longer stay. There was complimentary popcorn and a calendar of evening gatherings where different foods were available. I am sorry I was unable to take part. The room was comfortable and decorated well. Thanks!
5 out of 5
by A verified traveler

Comfortable, modern premises & efficient staff!

Posted Feb 3, 2019 on Hotels
Clean, modern, and all friendly staff!
3 out of 5
by A verified traveler

OK Stay

Posted Jan 22, 2019 on Hotels
The room itself was clean and comfortable-although the TVs were wonky and didn't work properly. The much heralded indoor pool was absolutely disgusting. The water levels were about a foot lower than they should have been which prevented the pool filters from being able to filter the water. We saw lots of human hair and other debris in the pool. If you're going to advertise an indoor pool, you should probably be sure it's appropriately cleaned.
5 out of 5
by A verified traveler

Posted Jan 5, 2019 on Hotels
This was an awesome place to stay. Will be using this place again!