Ratings based on 187 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle Upon Tyne

Great Location

Posted May 27, 2017
Pros: ALL staff friendly and very helpful.
Cons: Everything good but, small room needed better ventilation when night temperatures reached 18 degrees [Unusually for UK in May!]
Location: Wider location good [beyond Chester] and transport links to N. Wales /Liverpool easily accessed.
Proximity to thriving community of small shops/eateries was handy. City was within walking distance, but bus stops close if needed. Car not essential.
5 out of 5
Recommended
for Everyone
by A verified traveler from bucks

Close to where we needed to be..

Posted Apr 24, 2017
Found the staff knowledge about how to get to places very helpful.
Comment from Hotel Management
Apr 26, 2017 by reception, Hotel Management
Hello Wendy, thank you for your review! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay here - in the manor house

Posted Apr 9, 2017
'Motel portion is very small but the rooms in the main manor house are big and airy and wonderful!
Comment from Hotel Management
Apr 11, 2017 by reception, Hotel Management
Thank you for your review! We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Lovely stay

Posted Mar 9, 2017
Hotel was clean, cozy and very private which was great. The staff were friendly and helpful and the breakfast was lovely with plenty of choice, would definitely stay here again.
Comment from Hotel Management
Mar 10, 2017 by Reception, Hotel Management
Thank you for your kind comments. We are glad to hear you enjoyed your stay with us and we hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good location near Chester

Posted Feb 27, 2017
Our first night was rather noisy as we were in a room at the front of the hotel. Road traffic noise kept us awake. The twin room did not have a bath which was disappointing. However the staff were very understanding and moved us to a quiet room with a bath. We very much enjoyed the breakfast menu and the staff were very friendly.
Comment from Hotel Management
Mar 10, 2017 by Reception, Hotel Management
Thank you for your review Audrey, we appreciate all feedback! I am glad to hear your needs and expectations were met and that you enjoyed your stay with us. We hope to see you again in the future!
5 out of 5
by Matt

Friendly and Welcoming

Posted Feb 25, 2017 on Hotels
From the moment we arrived we felt very welcome, the staff were very friendly and attentive. Breakfast was excellent. Would highly recommend, and we will stay again.
Comment from Hotel Management
Mar 10, 2017
Thank you for your kind review, Matt! We're glad to hear you enjoyed your stay with us.
4 out of 5
by Jonathan

Posted Feb 1, 2017 on Hotels
Good time and enjoyed
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Thank you, Jonathan. We are glad to hear you enjoyed your stay with us at the Chester Court Hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to town & station

Posted Nov 18, 2016
Pros: Location, cleanliness of room & breakfast
Cons: Rooms very small
Location: Train station to get to Liverpool etc. Chester town centre in walking distance
Nice hotel, clean room, excellent breakfast & tea & coffee facilities in room
Comment from Hotel Management
Jan 17, 2017 by reception, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Nice place to stay.

Posted Nov 17, 2016 on Hotels
Welcoming hotel with friendly staff. The bar was a nice place to have an evening drink and staff were happy to reserve us a table at a recommended local restaurant. Room size was quite small but clean and bed was comfortable. You can walk into the centre of Chester from here in about 15-20 mins. Chester is lovely town with lots of historic buildings and walls you can walk to circuit the whole town; impressive cathedral and good shopping area.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thanks for staying with us, and thank you for your kind review. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Friendly and convenient for the zoo.

Posted Nov 9, 2016 on Hotels
we stayed in the courtyard rooms which were quite tatty but still clean, warm and comfortable. The staff were lovely, breakfast was delicious and the main house was beautiful.