Get an overview of this hotel3-star eco-friendly hotel near Chester Cathedral


Located in the heart of Chester, this eco-friendly hotel is within a 15-minute walk of Northgate Arena Leisure Centre and Chester Cathedral. Chester Zoo and Grosvenor Museum are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and conference rooms. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.

Room Amenities

All 75 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.

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3.2 out of 5
63% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
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Good Budget option

4 out of 5
by from Lancashire
Posted Feb 19, 2017
Pros: Price was very good. Staff friendly. Breakfast included. Clean.
Cons: Just general upgrading. But then price would go up!
Location: 10 mins to main street but restaurants etc much nearer. Had lovely 24hours in Chester. Shops, lovely buildings, Cathedral, Good museum.
Was a cheap night away. Hotel was just what we expected. Staff very friendly and helpful. Decent breakfast. 10 min walk to main street. Handy for train station.
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Average hotel

3 out of 5
by from Ascot
Posted Feb 14, 2017
Pros: Check in staff were very helpful
Cons: Location maps would be nice, we managed to get "half" a map!!
Location: Chester is lovely.
Only there one night, and didn't have too much to compare it with
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Don't go

1 out of 5
by from greater manchester
Posted Jan 23, 2017
Handy location for the train station, the staff were helpful, but apart from that nothing to recommend it. The hotel itself was outdated and scruffy, the room was dusty and old fashioned, the bathroom dirty to the point of being nearly unusable. For the price, I was v disappointed and will be complaining
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Decent City Break Hotel

3 out of 5
by from Crewe
Posted Jan 16, 2017
Pros: The room was a comfortable temperature despite the cold weather and I didn't need to use the radiator. Water heated quickly
Cons: General decor, better lightswitches and window frames.
Location: Near station and Live Rooms. 10 minute walk to compact city centre that can also be reached along the nearby canal past the cathedral and city walls
Booked a reduced price double room for just myself (no singles availabe) at short notice for a one night stay in Chester where I was attending an event. I had driven but couldn't find parking details on the expedia link or the hotel page. A review suggested the pub next door. I phoned to check and this was indeed the case. It turned out to be a Pay and Display, £10 for 24 hours and the machine was broken so I needed to get a ticket from the barman. No problem though. It was foul weather when I arrived at about 5pm so I didn't linger after checking in and instead took advantage of a break in the rain to head into the city to get something to eat nearer the venue. Room looked OK, if a little dated. I closed the window but this was a bit of a trial because the original window had been repaired with modern brackets and required a bit of force. Conventional key was a surprise, I hadn't seen a hotel room without a card lock for a while. I returned after midnight and the lights were off, although the front door was open and reception visible.The room was a comfortable temp despite the heating being off and I didn't need to turn it on at all. My main moan gripe was that I couldn't find the switches for the overhead lights and had to use the TV. Apparently they may have been behind the headboard but I couldn't see them. Buffet breakfast was £10 and worth it. I was late down but it was still of decent quality and there was plenty. Staff all very pleasant.
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Shopping trip to Chester

3 out of 5
Posted Dec 17, 2016
Good hotel and lovely staff. Could do with some hand soap in bathroom. Had to use shower gel to wash hands!
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4 out of 5
by from Northampton
Posted Nov 11, 2016
Location: The location was good and if weather had been better there would have been more to see.
The hotel was clean and the staff very helpful, thought for the price we paid it was expensive should have included breakfast for the price we paid. Having stayed in the Hallmark in Gloucester where everything was included and just as good a hotel etc, I feel that is something maybe needs to be looked at. We certainly won't be going back again. The breakfast was fine but not very warm for the full cooked option.
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Very enjoyable

4 out of 5
Posted Oct 24, 2016
Parking in the Town Cryer Pub next to the hotel very easy Check in easy no problems friendly staff Rooms everything that you require hot water took a while to come through but did in the end no problems Didnt choose to have breakfast in the hotel went to the pub next door which was very nice Check out at 11am no issues Very enjoyable stay 10 min walk straight down the road to some very nice pubs and shopping area all in all enjoyable weekend with friends in chester
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girlie shopping trip

3 out of 5
by from s60 3lp
Posted Sep 21, 2016
Pros: Near to train station and shops
Cons: A bit of money needs spending on it
Location: Near to train station and shops.
The hotel was basic but comfortable. We had a family room for the 3 of us and it had double and single beds in. In need of a makeover and TLC but it was clean. Slept well, bed comfortable. The amount of time we spent in the hotel, it suited us as we were shopping etc. Didn't have breakfast. Staff friendly especially the girl in the bar. 3 star. No car park but the pub next door had a car park where you could park for £5 all day and the train station car park costs £5 for 24 hours.
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Bad night

1 out of 5
Posted Sep 12, 2016
We left the hotel at midnight to go home due to a group of girls above causing mayhem
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You can judge for yourself,

3 out of 5
by from Chester
Posted Sep 12, 2016
Pros: It had a TV and it was totally silent
Cons: A lot
Location: The parking was in walking distant, I walked into town
The bed was horrible, you could not leave a window open because of a noise of motor outside,it had no clothes hangers, it had the bare minimum of everything, could not use the shower, the flashing of the toilet was weak, the whole place needs updating even with 3 stars
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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. 4 meeting rooms are available. This eco-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Hallmark Inn Chester is a smoke-free property.

  • Number of meeting rooms - 4 
  • Total number of rooms - 75 
  • 24-hour front desk 
  • Conference space 
  • Number of floors - 3 
  • Elevator/lift 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Smoke-free property 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Wedding services 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Digital TV service 
  • Flat-panel TV 
  • Iron/ironing board (on request) 
  • Coffee/tea maker 
  • Hair dryer 
  • Private bathroom 
  • Free toiletries 
  • Shower/tub combination 
  • Desk 
  • Free local calls 
  • HDTV 
  • Room service (limited hours) 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Rollaway bed fee: GBP 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Hotel Westminster
  • Best Western Westminster Chester
  • Hallmark Inn
  • Best Western Westminster Hotel Chester
  • Hallmark Chester
  • Best Western Hallmark Chester Westminster

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.