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Hallmark Hotel The Queen

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
870 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Grosvenor Park
    12 min walk
  • Popular Location
    Eastgate Clock
    12 min walk
  • Restaurant
    Town Crier
    1 min walk
  • Restaurant
    Costa
    1 min walk
  • Airport
    Chester (CEG-Hawarden)
    18 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Executive Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Room

    Room Amenities

    • Sleeps 3
    • 1 Double Sofa Bed and 1 Double Bed
    More details
  • Classic Single Room

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Suite

    Room Amenities

    • Sleeps 2
    • 1 Twin Bed
    More details
  • Classic Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Classic Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Chester

Located in Chester, Hallmark Hotel The Queen, Chester is in the city center and near a train station. Chester Cathedral and Chester City Walls are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Our guests appreciate the hotel's central location.

Visit our Chester travel guide

What's nearby

  • Popular Location
    Grosvenor Park - 12 min walk
  • Popular Location
    Eastgate Clock - 12 min walk
  • Popular Location
    Roman Amphitheatre - 14 min walk
  • Popular Location
    Chester City Walls - 16 min walk
  • Popular Location
    Chester Cathedral - 16 min walk

Getting around

  • Chester Station - 1 min walk
  • Manchester (MAN) - 39 min drive

Restaurants

  • Kings Quarters — 1 min walk
  • Cocktail Bar — 1 min walk
  • Town Crier — 1 min walk
  • Costa — 1 min walk
  • Bridgewater Arms — 3 min walk

About this property

Hallmark Hotel The Queen

4-star eco-friendly hotel near Chester Cathedral
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. All 128 rooms feature modern comforts like TVs with digital channels, along with free WiFi. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.
Hallmark Hotel The Queen, Chester offers 128 accommodations with coffee/tea makers and hair dryers. Digital television is provided.
Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.
Wired and wireless Internet access is complimentary. This Victorian hotel also offers a fitness center, tour/ticket assistance, and barbecue grills. Parking is available onsite for a surcharge.
Hallmark Hotel The Queen, Chester is a smoke-free property.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.00 per person (approximately)
  • Self parking fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hallmark Hotel Queen Chester
  • Hallmark Hotel The Queen Hotel
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel The Queen Chester
  • Hallmark Hotel The Queen Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: GBP 15 per night
  • Free train station pick-up shuttle

Food and drink

  • English breakfast available for a fee daily 7:30 AM–11 AM: GBP 17.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Czech
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Slovak
  • Spanish
  • Welsh

Business services

  • 1 meeting room
  • Business center

Outdoors

  • BBQ grill(s)
  • Garden

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Nearby things to do

Where to eat

  • Kings Quarters – Serves breakfast and dinner.
  • Cocktail Bar – Restaurant with a bar.

Frequently asked questions

4.2

Very Good

5 - Excellent
379
4 - Good
325
3 - Okay
113
2 - Mediocre
33
1 - Poor
20
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Room floor very creaky and kept having to go to reception to sort out key problems. Staff extremely friendly and helpful

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Wonderful hotel. Friendly helpful staff and such a lovely clean room with a fantastic new bathroom and shower. Highly recommend and will be back!

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is so historical and opulent a real treat, you really could be in late Victorian England!

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness

Very nice stay lovely hotel and nice staff, ideal for train station

Stayed 1 night in Nov 2019

3/5

    Reception and staircase area was very nice, pleasant staff

    Stayed 2 nights in Nov 2019

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