Ratings based on 463 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff and Room

Posted Jan 29, 2016
The hotel staff was generous and courteous. The room was clean and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach, VA

Lakefront tranquility

Posted Jan 26, 2016
Pros: Food, drinks and a comfortable room.
Location: Walking distance to the lakefront, Church St., superb restaurants and music venues. Burlington has quality public transportation and cab companies.
I had a great time, as I always have at this hotel. It has a nice ambiance and I enjoy having friends come to take advantage of the excellent food and drinks in the Mountain Cat Lounge.
Comment from Hotel Management
Jan 27, 2016 by Sonia B., Hotel Management
Thank you for taking the time to review our hotel. We are so happy to see that you enjoyed your stay with us in We are pleased to see that you had nothing but positive comments about your accommodations and that our hotel met all of your expectations. We hope that you come back to visit us soon! Sonia B. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2016
Bathroom counter very dirty Staff excellent Breakfast very good Good location
Comment from Hotel Management
Jan 29, 2016 by Sonia B., Hotel Management
Thank you so much for taking the time out to review your stay with us. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not experience similar inconveniences. Thank you again for your time and patronage. Sonia B. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from fredericton nb canada

Quiet and uneventful

Posted Jan 8, 2016
Pros: Clean, friendly and accommodating .
Hotel off beaten path , made by Expedia , as previous reservation unacceptable. Nice little town but too late in day to enjoy.
Comment from Hotel Management
Jan 27, 2016 by Sonia B., Hotel Management
Thank you for the lovely review of our property. We are glad that you enjoyed our town and our location. We hope that you will come and visit us again soon. Sonia B. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Woodbury outlet

Posted Jan 4, 2016
Pros: Free breakfast, swimming pool
Cons: Room facilities needs to update.
Location: Close to woodbury
A nice hotel, not very new but clean enough. With free breakfast provided and lots of parking space. A swimming pool as well.
Comment from Hotel Management
Jan 7, 2016 by Sonia B., Hotel Management
Thank you for sharing your experience about your recent stay with us. I am so happy to see that the hotel fit your needs and that you enjoyed the breakfast and the swimming pool. We strive to provide a certain level of service to all of our guests and its great to hear that you had a pleasant stay. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from MD

Quiet, comfortable, good breakfast

Posted Dec 29, 2015
Pros: Proximity where I needed to be
Cons: Clean ice bucket, unstained chairs, enough linens for our party without having to go ask
Average, predictable Holiday Inn express, staff was nice
Comment from Hotel Management
Dec 29, 2015 by Sonia B. General Manager, Hotel Management
Thank you for taking the time to review our hotel. We are so happy to see that you enjoyed your stay with us in We are pleased to see that you had nothing but positive comments about your accommodations and that our hotel met all of your expectations. We hope that you come back to visit us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Perfect for our overnight stay

Posted Dec 28, 2015
Needed a clean place to lay our heads for an overnight stay on Christmas night. Convenient location. Easy check-in. Large, comfortable, clean room. Pleasant staff. Nice, large bathroom that made it easy to move around in with our toddler son. Very nice continental breakfast, which included eggs, breakfast meats, etc. in the morning. Very simple & quick check out. Met our needs perfectly. Would not hesitate to stay here again & would definitely recommend to others.
Comment from Hotel Management
Dec 29, 2015 by Sonia B. General Manager, Hotel Management
Thank you for the kind words in regards to your recent stay with us at the. We are very pleased to hear that regardless of other opinions, you chose to stay with us and that we exceeded your expectations. We make it our goal to ensure the best possible guest experience and it boosts the morale of the staff when our efforts do not go unseen. We thank you again for choosing us and are hopeful that you will choose us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Hospitable.

Posted Dec 12, 2015
Very comfortable and breakfast was good and service person was excellent.
Comment from Hotel Management
Dec 29, 2015 by Sonia B. General Manager, Hotel Management
Thank you for sharing your experience with travel community! It’s great to know that you found our breakfast to your liking. We hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from C.

Just the Right Place

Posted Nov 29, 2015
The hotel was just perfect for a great price (especially on a holiday when all other hotel prices are on the high-end). It was in a convenient location, very clean and comfortable. The front desk staff were very professional, welcoming and accommodating. Their breakfast selection was amazing.
Comment from Hotel Management
Dec 29, 2015 by Sonia B. General Manager, Hotel Management
We are so pleased to have been able to provide you with a comfortable stay at our property. The staff was delighted to hear about it, they take a lot of pride in their work. Your satisfaction is the best reward. We hope you can come and visit us again in the near future. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great location!

Posted Nov 27, 2015
Pros: Breakfast was great. Near to our friends home. comfortable. Wish I had brought my bathing suit.
Staff attentive kids loved the pool. Great location.
Comment from Hotel Management
Dec 29, 2015 by Sonia B. General Manager, Hotel Management
Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority. I am very glad the kids had fun in the pool!!!! I truly hope you will come back to visit us soon