Ratings based on 188 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Perfect place in the area for a stay!

Posted Feb 18, 2017 on Hotels
I checked in late after a long flight to Detroit. The hotel is about 40 minutes north of Detroit. Check in was a breeze and the front desk attendant was very nice and helpful. Entire check in took less than 2 minutes. Went to my room and was very happy with the simple but comfortable layout. Oh, parking was plentiful by the way, and the lobby area is fairly immaculate. The room was pretty clean, though I would have liked a bit more attention paid to the restroom. Shampoo, conditions, lotions and such are part of the amenities. My room had a microwave, though I didn't need it. Bed was very comfy, 4 small pillows were on the bed. DollarTree is next door, as well as Menards (Home Depot but nicer) and WalMart. You can literally just walk there. All the fast food chains are about 1 minute away by car as well as a few restaurants. The general staff is kind and smiles (big deal for me in my industry). The breakfast in the morning was reasonably good (free by the way). Cut up kilbasa, mini omelets with cheese, coffee, breads, juices, waffle makers. Perfect for a simple breakfast. And, again, it is free. Nothing amazing about the room, but I don't need amazing. I need comfy. The restrooms have at least 4 large towels, 2 midsize towels and some face cloths. Plenty for each day for one or two people. Would stay here again for sure. Very happy with the value and service.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 9, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
4 out of 5
by David

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service, employees were all awesom!

Posted Dec 24, 2016
Excellent experience, housekeeping was outstanding and patient as my wife is a late starter and they had to wait for us. I will return to this hotel when I come home in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
1 out of 5
by A verified traveler from US

Terrible hotel experience

Posted Nov 29, 2016
Cons: Not booking through Expedia.
You did not book my room on time and I had to get a terrible room. The service that night was terrible and the room was not clean. I feel that you should refund me. I am very disappointed. I've stayed at this hotel before. If I would have gone through them, they would have refunded me immediately. If I do not get compensated from you I will notify my credit card company to withhold payment.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
4 out of 5
by A verified traveler

Pool cold, breakfast great, most staff are great.

Posted Nov 19, 2016 on Hotels
Our stay went generally well, the food in the morning was great, different breakfast every day, which was nice. The only complaints I do have is the pool was COLD, not just one day but every day. And hot tub needs cleaned, white film around it. There is one desk clerk that was not friendly at all on the evening shift, rarely smiled and almost rude, but only with her facial expressions and eyes, no rude comments, just didn't make you feel too welcome. Otherwise the hotel was generally very clean, the breakfast was great and majority of the staff was very friendly and very accommodating. I would still recommend this hotel, I wouldn't let one person ruin my whole view of the place. BTW the cookies are so good too!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 15, 2016
Pros: The weather,coffee and breakfast.
Cons: Some of the hot food was sub par, mostly good.
Location: Walmart very close and many food places close.
Close to lake and freeway.Stores and food variety.