Ratings based on 672 Verified Reviews

3.2 out of 5
55% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Denver

Not Ready for Prime Time

Posted Sep 17, 2017
This may be a decent place to stay after the renovations are done, but for now it is filthy and smells. I walked in, saw the lobby bathroom, viewed my room, and cancelled my reservation.
Comment from Hotel Management
Sep 19, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your comments. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon. Respectfully, Diana - LQ Customer Care
3 out of 5
by A verified traveler

Not great

Posted Sep 8, 2017
The hotel is under renovation and it shows that it needs it. The room was ok. Everything is old and feels a little dingy.
Comment from Hotel Management
Sep 9, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from tucson

Good location right off freeway.

Posted Aug 31, 2017
Overall good room but carpet very stained, probably because it was a pet room. Hotel clerk was very nice and accommodating.
Comment from Hotel Management
Sep 4, 2017 by LQ Customer Care, Hotel Management
Julie, Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, Danielle LQ Customer Care
2 out of 5
by A verified traveler

Posted Aug 29, 2017
I called a month before arriving to the hotel requesting 2 cribs for my 1 year old twins. When I arrived they did not have a not on file and only had one crib available. My family slept terrible that night!
Comment from Hotel Management
Aug 31, 2017 by LQ Customer Care, Hotel Management
Lynn, Thank you for your review. We would like to extend our sincerest apologies for the issues you mentioned. We will be forwarding your feedback to hotel management to ensure this is reviewed with our front desk staff. We are very sorry for this inconvenience and hope you will give us another opportunity to serve you. Sincerely, Bennie, LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from Sioux Falls, SD

Bed for a night...

Posted Aug 27, 2017
Hotel is being renovated. Felt kind of sketchy at night. Definitely needs updating. Bed was comfy and the water pressure is top notch
Comment from Hotel Management
Aug 27, 2017 by LQ Customer Care, Hotel Management
Dear Robert, Thank you for sharing feedback about your recent stay at our property. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Diana - LQ Customer Care
3 out of 5
by A verified traveler from cheyenne,WY

Posted Aug 24, 2017
Hotel needs to be updated--breakfast area a little weak
Comment from Hotel Management
Aug 25, 2017 by Ayo A., Hotel Management
Dear Susan, Thanks for the feedback. I will share your comment with my team so that we can improve our operation. Hope to see you soon. Regards, Ayo A. Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from arligton tx

Solar eclipse home base for viewing in Ft. Laramie

Posted Aug 23, 2017
Took a chance on this hotel as all hotels closer to eclipse path were full. Exterior in process of being painted to improve looks of this older hotel. It's a little dated but comfortable and clean. A shame there is a closed restaurant (IHOP?) next to it that distracts from the locaton's general appearance. We'd return however.
Comment from Hotel Management
Aug 24, 2017 by Ayo A., Hotel Management
Dear Larry, Thanks for taking the time to review our hotel. I appreciate your feedback and I will share with my team so that we can better improve our operations. I am delighted that you will be visiting us soon. Regards, Ayo A. Hotel Manager
2 out of 5
by A verified traveler from great falls mt

Needs new cleaning staff

Posted Aug 23, 2017
First from we were given was not clean! Trash in the trash cans, smelly room, bathroom looked like it hadn't been touched. Mold in corners, toilet hadn't been flushed after someone used it, visible stains in tub. The floor in the entire room had visible dirt and crumbs all over it. Made me question if the sheets were clean. The window didn't even shut all the way so there was a gap big enough that someone could have broken in very easy. The next room was cleaner but still could have been better. The lady working was nice about it and gave us a discount but I wouldn't stay again
Comment from Hotel Management
Aug 25, 2017 by Ayo A., Hotel Management
Dear Amy, Thanks for your feedback. I apologize for the experience you had, in particular the room you stayed in. This is not the type of experience we expected you to have. It is comment like yours that will help us improve our operations. We hope to see you soon. Regards, Ayo A. Hotel Manager
2 out of 5
by A verified traveler from Fruit Heights Utah

Posted Aug 23, 2017
This hotel was great 20 years ago when I lived in Cheyene. Now It's a dumpy run down property. I paid $100.00 for a $50.00 room. WOULD I STAY THERE AGAIN? NO AND I'm very disappointed in Expedia for misrepresenting the property.
Comment from Hotel Management
Aug 25, 2017 by Ayo A., Hotel Management
Dear Bruce, I apologize for the experience you had during your stay. It is not the expectation that we would like you to have when you stayed at our hotel. I have shared your comment with the team so that we can improve our operations. Thanks for taking the feedback. Regards, Ayo A. Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

.

Posted Aug 23, 2017
Pros: .
Cons: wish it had a pool/hot tub
was nice, convenient, quiet. and on the way during our trip.
Comment from Hotel Management
Aug 23, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thanks for your review. We truly appreciate your business and hope you will choose us for your future lodging needs. Sincerely, Diana - LQ Customer Care