2* at best
Posted Oct 10, 2016
Outdated, main lobby bathroom men's room toilets were backed up, bathroom had holes where fixtures were removed and not replaced. Dust was thick, windows cloudy, room doors had foot prints all over them. Restaurant breakfast buffet was terrible, powdered scrambled eggs, pancakes you so tough you couldn't even cut to eat, cantaloupe so dry who knows how long it had been out.
Comment from Hotel Management
Oct 11, 2016 by Jennifer W, Hotel Management
Hello and thank you for taking the time to write a response. I am so sorry to hear that you felt your experience was only a 2 star. I sincerely apologize for the inconvenience and am so sorry to hear that you found your room in such terrible condition. I also am very sorry to hear there you found our breakfast buffet to be low quality and i can assure you we will look into this. Although you had a poor visit I do hope you will give us the opportunity in the future to redeem ourselves and provide you with the exceptional experience you deserve.
Yours in Hospitality,