Ratings based on 615 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice room done 2 club rooms Excellent service

Posted Jan 30, 2018
Pros: Clean rooms and great breakfast
Breakfast and club room lounge was very nice enjoyed our stay like to thank all the staff special thank you to Garv Roy the waiter for a great service
4 out of 5
Recommended
for Everyone
by A verified traveler from nairobi kenya

Nice hotel very comfortable and convinent

Posted Jan 14, 2018
Loved the breakfast and the bed was very comfort The facilities are all good
Comment from Hotel Management
Jan 23, 2018 by Hyatt Regency Mumbai Team , Hotel Management
Dear Ashwin, Greetings from Hyatt Regency Mumbai. Thank you very much for your patronage. It is pleasing to note that you have enjoyed your stay with us. We look forward to continue exceeding your expectations and welcome you back soon in the near future! Best Regards, Hyatt Regency Mumbai Team
3 out of 5
by A verified traveler

Posted Jan 14, 2018
asking for advance deposit when booking amount is already fully paid , is discortious.
Comment from Hotel Management
Jan 23, 2018 by Hyatt Regency Mumbai Team , Hotel Management
Dear Guest, Greetings from Hyatt Regency Mumbai. Thank you very much for your patronage. Your feedback has been noted and shared with our Director of Rooms and the same will be looked into. Kindly accept our sincere apologies for any inconvenience that might have caused. We all look forward to hopefully exceeding your expectations and welcoming you back in the near future! . Best Regards, Hyatt Regency Mumbai Team
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic hotel, great service

Posted Jan 5, 2018
From the time we arrived the service has been amazing at Hyatt Regency. Totally 5 star service.. The staff can’t do enough for you. Rooms are clean and very nice. I was so impressed that I have booked the same room for my parents who fly back in 2 weeks. Will be returning bAck to this hotel next time I come to India.
Comment from Hotel Management
Jan 23, 2018 by Hyatt Regency Mumbai Team , Hotel Management
Dear Reena, Greetings from Hyatt Regency Mumbai. Thank you very much for your patronage. It is pleasing to note that you have enjoyed your stay with us. We look forward to continue exceeding your expectations and welcome you back soon in the near future! Best Regards, Hyatt Regency Mumbai Team
5 out of 5
Recommended
for Everyone
by A verified traveler

World class airport hotel next to Terminal

Posted Jan 4, 2018
You could be in any western capital, except that the service is better, including in the middle of the night.
Comment from Hotel Management
Jan 23, 2018 by Hyatt Regency Mumbai Team , Hotel Management
Dear Guest, Greetings from Hyatt Regency Mumbai. Thank you very much for your patronage. It is pleasing to note that you have enjoyed your stay with us. We look forward to continue exceeding your expectations and welcome you back soon in the near future! Best Regards, Hyatt Regency Mumbai Team
5 out of 5
Recommended
for Everyone
by A verified traveler from washington Dc

Very professional staff and well kept

Posted Jan 4, 2018
Very good service. Everything about this hotel is good. Definitely my go to property in Mumbai.
Comment from Hotel Management
Jan 23, 2018 by Hyatt Regency Mumbai Team , Hotel Management
Dear Jaffrey, Greetings from Hyatt Regency Mumbai. Thank you very much for your patronage. It is pleasing to note that you have enjoyed your stay with us. We look forward to continue exceeding your expectations and welcome you back soon in the near future! Best Regards, Hyatt Regency Mumbai Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel next to the airport

Posted Jan 2, 2018
The hotel takes care of everything. In spite of the New Year rush, the staff managed to cope up with the pressure and served everyone well. Excellent value for money!
Comment from Hotel Management
Jan 3, 2018 by Team Hyatt Regency Mumbai, Hotel Management
Dear Guest, Glad that you choose to stay with us and bring in your New Year. Delighted that team took great care of you to take back great memories. Looking forward to welcome you soon. Regards, Team Hyatt Regency Mumbai
4 out of 5
Recommended
for Everyone
by A verified traveler from ocala,florida.usa.

Nice hotel

Posted Dec 17, 2017
Everything was good,only problem we had that we have paid for the breakfast thru Expedia but they wanted everything in black and white so we had to pay them again.and also we resarvad the room with pool view they gave us a different room when we mansion to front desk they said you have a better room that was not true.
Comment from Hotel Management
Jan 3, 2018 by Team Hyatt Regency Mumbai, Hotel Management
Dear Guest, Thank you so much for taking time out and rating us basis your experience. Glad to know that you had a comfortable stay. Looking forward to welcome you soon! Regards, Team Hyatt Regency Mumbai
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Very beautiful and convenient to airport

Posted Dec 3, 2017
We enjoyed staying here, spa etc, our trip should have included buffet which was not includedvin the package
Comment from Hotel Management
Dec 8, 2017 by Hyatt Regency Mumbai Team , Hotel Management
Dear Guest, Thank you so much for your feedback, it pleasing to note that you had a comfortable stay. We all look forward to welcome you back soon. Regards, Hyatt Regency Mumbai
5 out of 5
by A verified traveler

Posted Nov 25, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
Dear Guest, Greetings from Hyatt Regency Mumbai. Thank you very much for your patronage. It is pleasing to note that you have enjoyed your stay with us. We look forward to continue exceeding your expectations and welcome you back soon in the near future! Best Regards, Hyatt Regency Mumbai Team