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Hotel Ave

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Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, cribs/infant beds, rollaway beds
In-room safe, desk, cribs/infant beds, rollaway beds

Overview of Hotel Ave

Hotel Ave

3 out of 5
Guests rated this property 1.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationTerme Sant'Elena4 min walk
  • Popular LocationChianciano Art Museum7 min walk
  • Popular LocationPiazza Italia17 min walk

Choose dates to view prices

About this area

Chianciano Terme

Hotel Ave is located in Chianciano Terme. Torre del Pulcinella and Palazzo Ricci are local landmarks, and the area's natural beauty can be seen at Lake Trasimeno and Baths of San Filippo. Terme di Montepulciano Spa and La Foce are also worth visiting. Take time off to check out the hot springs in the area, or get some fresh air with adventures like ecotours and mountain climbing nearby.
Popular Location

What's nearby

  • Terme Sant'Elena - 4 min walk
  • Chianciano Art Museum - 7 min walk
  • Archaeological Civic Museum - 10 min walk
  • Piazza Italia - 17 min walk
  • Terme di Chianciano - 2 min drive

Getting around

  • Chiusi Chianciano Terme Station - 18 min drive

Restaurants

  • Ristorante Il Covo — 7 min drive
  • Ristorante la Grotta — 8 min drive
  • Cantina Gattavecchi — 9 min drive
  • Tuscany Divine — 9 min drive
  • Osteria del Conte — 9 min drive

About this property

Hotel Ave

3-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a rooftop terrace, and spa services. All 57 rooms provide free wired Internet, balconies or patios, and LCD TVs. Refrigerators, room service, and ceiling fans are among the other amenities available to guests.
Hotel Ave offers 57 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Playground
  • Ropes course
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 hot springs
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature (Fahrenheit) - 36
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 9:00 AM to 7:00 PM

Property is also known as

Ave Chianciano Terme
Ave Hotel Chianciano Terme
Hotel Ave Chianciano Terme
Hotel Ave
Hotel Ave Hotel
Hotel Ave Chianciano Terme
Hotel Ave Hotel Chianciano Terme

Frequently asked questions

1.6
Rating 5 - Excellent. 0 out of 5 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 5 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 5 reviews
3 - Okay 20%
Rating 2 - Poor. 1 out of 5 reviews
2 - Poor 20%
Rating 1 - Terrible. 3 out of 5 reviews
1 - Terrible 60%

1.6/5

Cleanliness

2.0/5

Staff & service

1.4/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Need improvement
Location is good. Price is good. But the room was not clean. I found a spider with spider net in my room. And Refrigerator didn't work. The wall in the room is very thin. There are no soundproof. It was poor sleep because of soundproof ploblem.
Stayed 2 nights in Jun 2019

3/5 Okay

Liked: Staff & service
Abbiamo dormito una sola notte nell hotel,quindi non ho possibilità di valutare eventuali servizi aggiuntivi dell’hotel quali saua piscina e ristorante. Per quello che ho potuto notare il personale e molto gentile. La struttura di qualità medio bassa.
Stayed 1 night in Dec 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evitate camera 153
albergo scadente con camera matrimoniale piccolissima con 2 letti singoli accoppiati,niente di positivo dalla finestra al muro che cadeva a pezzi...forse il bagno era l'unico che poteva passare..da non consigliare.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist der Horror und nicht zu empfehlen
Ein fürchterliches Hotel. Für uns war es ein Horror. Wir hatten ein Familienzimmer gebucht. Das Zimmer war für 2 Erwachsene und 2 Jugendliche so klein das wir über unser eigenes Gepäck steigen mussten. Unsere Kinder mussten bei uns im Bett übernachten da die Stockbetten notdürftig repariert waren und die Gefahr bestand, dass diese zusammen krachen. Der Übernachtungspreis für diesen Standard ist wucher! Die Bäder waren aus den 70er Jahren und z.B. funktionierte die Toilettenspülung nicht. Der Duschvorhang war absolut provisorisch angebracht. Zudem waren die Zimmer nicht sauber. Unsere Tochter hatte am nächsten morgen einen Bettwanzenstich. Die Rezeptionistin sprach kein Englisch oder Deutsch (nur italienisch). Der Lift ist absolut klein und wir hatten Angst in ihm stecken zu bleiben (sackte bei jeder Person die einstieg etwas ab). Ich könnte jetzt noch mehr schreiben aber ich denke das gibt einen groben Überblick. Einzist der Pool am Dach war O.K. Die Zimmerdarstellung bei Expedia weswegen wir das Hotel gebucht haben stimmen nicht (Hoteldetails).

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell Ave i Chianciano Terme
Badrummet i vårt rum var minimalt. Duschen var bredvid toaletten (2 cm) och inget draperi, vilket medförde att hela badrummet blev pisseblött. Rummet var också väldigt litet och luktade unket när varit ifrån det några timmar. Personalen var inte direkt tillmötesgående (förutom i restaurangen) . Enda positiva var poolen som låg på taket...jag skulle INTE rekommendera detta hotell.