- Liked: Cleanliness, staff & service, room comfort
Great staff. Not soundproof
The staff was friendly and helpful. The room was decent. Their rooms are not noise-proof. I could hear everything from the street, kids playing downstairs. people shouting in front of the elevator. The River View room type is rather misleading. Most of their advertised river view rooms, except for the most expensive suites, only have a partial review view. We were pretty disappointed given that we specifically booked those rooms expecting to have a nice river view.