The hotel is pretty much centrally located to Chaing Mai, we were able to use the Bolt taxi service to get around effectively.
The hotel upgraded our room which was nice of them, due to covid-19 restrictions some hotel services were impacted. For example the restaurant, bar etc which was a downer but not a disaster as many shops around to stock up.
We visited a number of excellent nearby restaurants and could travel safely back and forth from the hotel.
The outside of the hotel is a little deceptive. But design within is pleasing to the eye and has that somewhat zen appeal. Breakfast view of the central gardem was pleasant.
The set breakfast which provides no choice in the matter was not ideal, but probably convenient for the hotel given the decreased guests. The breakfast served was hit and miss for us, some items i enjoyed and my partner didn't, vice versa etc
The staff were helpful and respectful, but i felt as the english speaker i was mostly ignored and staff preffered to speak directly to my partner leaving me out of the booking process and other relevant conversations. Which was disappointing.
The room was nice the bed was comfortable, at our request an iron was provided. The room had a fridge but was a little ineffective at cooling drinks. The air con also was on the weak side. The balcony door did not close due to the timber swelling, and the safe was throwing a low batt warning, we asked for batteries to be changed however the error didn’t go.