Ratings based on 193 Verified Reviews

3.4 out of 5
73% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Old hotel close to Anusarn Night Market

Posted Feb 17, 2017
Pros: Close to night market
Cons: refurnish the room
Location: night market
Although the hotel has old furnishing, the bed is comfortable. Using the back door of the hotel, it is Anusarn Night Market which is convenient to shop but a bit pricy and not many variety compared to other night markets.
Comment from Hotel Management
Mar 24, 2017 by Pattarapong K. , Hotel Management
Dear Kattherine , We thank you very much to stayed with CH Hotel, Chiang Mai & for your kind to review us. We are pleased to accept any true commend from you & it through comment like your are very own that we can continue to improve our services to match the demands of our discerning. In the meantime, we would like to use this opportunity to thank you for your kind support us. Looking very much to service you again in the not to long distant future. Best regard, Pattarapong K. Assistant Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice hotel close night actions!

Posted Dec 29, 2016
We were at the 7th floor where the carpet is quite old and smell. But, they did keep it clean. Room was nice and clean, but, again carpet and wall paints are old. Redo the carpet and repaint the walls will make this hotel a wonderful place to stay in Chiang Mai.
Comment from Hotel Management
Jan 14, 2017 by Pattarapong Khamsaen Assistant Front Office Manage, Hotel Management
Dear Clorz, We thank you very much to stayed with CH Hotel, Chiang Mai & for your kind to review us. We are pleased to accept any true commend from you & it through comment like your are very own that we can continue to improve our services to match the demands of our discerning. In the meantime, we would like to use this opportunity to thank you for your kind support us. Looking very much to service you again in the not to long distant future. Best regard, Pattarapong K. Assistant Front Office Manager
4 out of 5
by A verified traveler

a nice hotel in Chiang Mia

Posted Dec 3, 2016 on Hotels
It was very nice hotel and well priced. The room we stayed in was large but a bit dated but clean and very quite. The breakfast was really nice with a good selection for Thai and European food. The staff were welcoming and friendly. It is close old city and most things with night market adjacent (with a good selection places to eat dinner). They also haveenglish channels on their TV.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Ms.Sir / Madam, We thank you very much to stayed with CH Hotel, Chiang Mai & for your kind to review us. We are pleased to accept any true commend from you & it through comment like your are very own that we can continue to improve our services to match the demands of our discerning. In the meantime, we would like to use this opportunity to thank you for your kind support us. Looking very much to service you again in the not to long distant future. Best regard, Pattarapong K. Assistant Front Office Manager
4 out of 5
Recommended
for Families
by A verified traveler from malaysia

Family gate away in Chiangmai

Posted Sep 24, 2016
Pros: Central Location Friendly staffs at the reception counter. The F&B staffs. The tour agency. Cleanliness Reasonably priced.
Cons: Safety deposit box in the room to keep important documents and valuables.
Location: Night Bazaar ,Convenient store,Massage and spas,Supermarket and night bazaar,Restaurants and entertainment
A wonderful experience in this family friendly hotel close to night bazaar. I stayed here 3 months ago and made a come back. Since my last visit , the management had installed hair dryer in the room (402) and made iron available on request. Breakfast was basic but sufficient to start the day with. Check in was fast . My family used this hotel as base for our tours in Chiangmai and Chiang Rai. A sweet lady , Ms Pia from Haroon travel agency at the lobby helped me arranged my daily itinerary and tours ( Elephant safari, Chiangrai white temple and black house and Laos tours, Doi Inthanon National Park, Doi Suthep and Bhu Ping Winter palace ).We enjoyed all the day tours taken with her agency (Journey ) .The driver from the hotel (Mr Tee) who took us around Chiangmai was very professional and friendly. This hotel is walking distance to night bazaar (one minute) , restaurants, massage spa , convenience store, laundry services, hair saloon , tailor and supermarket Overall I would recommend this hotel to families with teenage kids. It is a good base for holiday in Chiangmai.
Comment from Hotel Management
Oct 8, 2016 by Pattarapong Khamsaen Assistant Front Office Manage, Hotel Management
Dear Sir / Madam, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manager
4 out of 5
by Daniel from Toronto

Good value ,thou needs refurbishing .

Posted Aug 15, 2016 on Hotels
The staff is friendly,the location is a short walk from the night bazzar and other than the noisy ac compessor and delapidated old carpets good value.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Mr.Daniel, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manager
1 out of 5
by Ahmet Sedat from PERTH

WHAT YOU PAY WHAT YOU GOT..

Posted Jul 5, 2016 on Hotels
NOTHING TO SAY MUCH, VERY OLD BUILDING ,LOCATING NOT TOO BAD,,CHEAP HOTEL
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Dear Mr.Sir/Madam, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manage
5 out of 5
by Faye from melbourne

position position

Posted Jul 5, 2016 on Hotels
Our AIRcon broke down and we were happy to have just a fan but they changed rooms for us. As I had booked 2 rooms they kept mine on the same floor which meant a upgrade. Lovely place to deal with.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Sir / Madam, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manager
4 out of 5
by Sheng-Fan from Taiwan

GREAT HOTEL

Posted Jun 28, 2016 on Hotels
IT'S A WONDERFUL STAY THERE. ALTHOUGH THIS HOTEL IS CHEAPER, ITS SERVICE STILL GOOD. THE STAFFS ARE NICE AND HELPFUL.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Sheng-Fan, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manager
4 out of 5
Recommended
for Families
by A verified traveler from Malaysia

Birthdays treat for my girls

Posted Jun 12, 2016
Pros: Fare priced.Central location.Friendly staffs.Day tours can be arranged.Room provided with buffet breakfast. Free WiFi.
Cons: Provide hair dryer and iron in the room and a bigger towel. Keep the price reasonable and competitive . Free airport shuttle would be great.
Location: Night Bazaar Massage spas Hair saloon Tailors ( ready in 24 hours) Convenient store Temples, shopping complexes, markets , restaurants
We stayed here for a short holiday in Chiangmai and Chiangrai. Check in was fast.The receptionist was friendly and greeted us with a welcome drink .The lobby was welcoming and there's a friendly lady called Pia ..at the tour section to help you plan your tours if you so wished.I took the Northland Journey company for most of my tours from her. The room is basic with comfy bed, fridge, safe, bath and warm shower but there is no iron and hair dryer provided in the room. not an issue for me because reasonably priced laundry and hair saloon is just 5 minutes walk away. Tea and coffee making facilities is available but you need to buy your own favorite drinks .The towel's size is rather small. The simple buffet breakfast provided is adequate to start the day with ..toast, fried rice , porridge ,fried eggs, salad bar, fruits fried vegetables, cereals, milk juices (2 types) , coffee and tea.(Basic but sufficient for me) Whats in the vicinity??? Well massage spa is just 5 minutes away...lots to choose from and the night bazaar is just 1 minute away.Convenient store 7/11 is just round the corner. Overall we enjoyed our stay here and would recommend to others who spend most time doing tours anyway .Otherwise you may spend some of the days relaxing by the pool reading your favorite books in the day time and then go to the night bazaar by night time. There are many restaurants close by.
Comment from Hotel Management
Aug 26, 2016 by Assistant Front Office Manager , Hotel Management
Dear Sir / Madam, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manager
3 out of 5
by Barbara from Buxton

Ok for two nights stay

Posted Jan 15, 2016 on Hotels
Hotel ok rooms terrible needs revamp staff better this time ok for two night stay
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Dear Sir / Madam, We thank you very much for staying at CH Hotel, Chiang Mai during your recent stay here in Chiang Mai and are pleased that you have taken the time to review us. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Pattarapong Khamsaen Assistant Front Office Manager