Ratings based on 847 Verified Reviews

3.6 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

In the midst of the Night market area

Posted Jul 24, 2017
Pros: Its proximity to everything
Cons: The elevators are still as slow as ever, with 4 elevators you still have to wait for awhile to get one. The swimming pool could use an upgrade.
Location: Close to the night market, plenty of massage places nearby
We have stayed here before and find the location great, as its got everything you need at your doorstep. Laundry and motorbike hire across the road is cheaper than the hotel doing it. There's a 7 Eleven across the road also, and your about 50 metres from the thick of the night market. The rooms were quite comfortable, with all that we needed.
Comment from Hotel Management
Jul 29, 2017 by Oui, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from London

Room was fine, hotel was disappointing

Posted Jul 6, 2017
Pros: GYM
Cons: CLEAN THE POOL MORE LIFTS
Location: Lovely Vegan cafe 5 min walk - close ish to old city - 15 min walk
Hotel cons; -Pool very dirty - the weather conditions cannot be blamed as I went to two other hotels with outdoor pools which were clean. -Window cleaners were throwing large chunks of dirt into the pool while people were in there, including 5 young children under 5 - it was appalling to watch and they did not stop upon request although they could see they were throwing rubbish into people's faces and into the pool people were swimming in - disgusting. -Lifts - in a hotel with like 30 floors 4 lifts are severely inadequate to get downstairs or up it can take like 10-15 minutes its absolutely ridiculous. They should have another 4 in the least. The lifts are crowded each time. -the aircon is those vent systems which means the smoke from the other smoking floors can enter the room which stinks so can't open that air con. pros; - gym was good - enough equipment not crowded - room was clean -enough sun loungers - but what's up with that leather lining seats? its 30 degrees and leather heats up - no ventilation.
Comment from Hotel Management
Jul 29, 2017 by Oui, Hotel Management
Thanks for staying with us and we are very sorry for any inconvenience that may cause you - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to street shopping

Posted Jun 26, 2017
Pros: cosy, quiet, clean and variety foods (breakfast)
Cons: Lifts are rather slow
Location: Near p airport, close to heart of the city
nice location with exceed to everywhere. Helpful and friendly stuffs.
Comment from Hotel Management
Jul 29, 2017 by Oui, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Review After A Few Stays with Duangtawan Hotel....

Posted Jun 21, 2017 on Hotels
The Location is great. Hotel is old but with the new owner coming into play, I believe there would be some form of upgrading taking place soon. For the previous few stays with this hotel, I can't help constantly noticing quite a handful of cockroaches in the room, crawling on the table, on the floor and on the wash basin. (The size is around one cm in size.) The service is average, breakfast spread is good. However, the prices fluctuate greatly, sometimes close to double !. As of it is today, it is still the more reasonably priced hotel in the vicinity. With the new management and possible upgrading, it may not be the case for too long.....
4 out of 5
by A verified traveler

Convenient and reasonable.

Posted Jun 19, 2017 on Hotels
It was very pleasant/
Comment from Hotel Management
Jul 29, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by James

Great value & location

Posted Jun 18, 2017 on Hotels
"The morning sun really shows your age...but that don't worry me none..." Big and aging, but very centrally located hotel represents great value. Don't expected warm and fuzzy service, but the fast moving and busy staff gets the job done. The breakfast spread is extensive, lots of variety, rooms spacious clean and quiet/ bathrooms okay, but small. Fitness area has good selection of equipment, the pool is large allowing for long laps. Bottom line: excellent value from a hotel that has not forgotten how to take care of guests. Would return.
Comment from Hotel Management
Jul 29, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

chiang mai stay

Posted Jun 18, 2017 on Hotels
The hotel is conveniently located; it seems to be an older hotel, but the rooms are nice. They might clean them a little better, e.g. the bathrooms, the towels. The bed was nicely made and clean. The breakfast is generous; a little more vegetables would be better. It is good for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great Location for Shopping

Posted Jun 12, 2017
My girlfriend and I wanted a hotel centrally located in Chiang Mai because we are planning to move their permanently and we wanted to scope out the city. This hotel is a short distance out from the walled city but still pretty close to the center of town. Very conveniently located to the night market. The hotel restaurants were expensive and not great but there was a lot of local and international cuisine within short walking distance. We really enjoyed the coffee shop because in the evening their pastries and desserts were discounted so if we got back in the evening before they were closed we would avail ourselves of the discounted treats. Awesome deal... The hotel has a great gym and classes. We enjoyed the Zumba classes very much and the gym seemed very well used and offered personal trainers. The pool area was large but the pool itself was nothing special. It wasn't the cheapest hotel in Chiang Mai nor the nicest but it fit our needs. My girlfriend liked it more than me and is there now with her son scoping out the townhouse we are looking to purchase. I know that she wanted to stay their because of the convenience to the night market which I must admit is pretty awesome.
5 out of 5
by Meng Hong

A Great Night

Posted Jun 10, 2017 on Hotels
Rooms were ready early for our group of 22 members. Hotel location is within 5min walk to night market and eateries. Rooms were clean and facilities were nice. Breakfast was great.
Comment from Hotel Management
Jul 29, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

pleasant stay

Posted Jun 8, 2017 on Hotels
room is adequate for its price
Comment from Hotel Management
Jul 29, 2017
Thanks for staying with us. We appreciate your feedback!