Ratings based on 161 Verified Reviews

3.9 out of 5
88% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Posted Dec 25, 2016
Pros: Service was excellent.
Cons: WiFi bandwidth was terrible.
Location: Chiang Mai Night Market.
Hotel in the middle of the night market. Convenient, safe and secure. Barbecue and drinks every night on verandah as part of night market, very chic.
Comment from Hotel Management
Dec 27, 2016 by Tatcha Riddhimat, Hotel Management
Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon. Tatcha Riddhimat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from YGS

Posted Dec 10, 2016
Nice hotel outside is the night market.Food was also easily available.Staff friendly too.
Comment from Hotel Management
Dec 13, 2016 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Dec 10, 2016
Pros: pool
Location: shopping, restaurants are nearby. Go to old center city by tuk tuk for a few dollars.
Great restaurants and food courts, shopping nearby.
Comment from Hotel Management
Dec 11, 2016 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from kuala lumpur

Nice hotel. Great location near night market.

Posted Nov 28, 2016
Friendly and helpful hotel stuff. Great location.. easy to get around although travel with 3 kids.
Comment from Hotel Management
Nov 30, 2016 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
1 out of 5
by A verified traveler from US

Don't go

Posted Nov 12, 2016
Location: Busy near the Night Market
Old, tired building. Poorly trained staff. And rude at the Jasmine restaurant. Extremely unusual for Thailand. Never go back
Comment from Hotel Management
Nov 14, 2016 by Tatcha Riddhimat, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Tatcha Riddhimat General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Enjoyable stay if not for badly designed shower.

Posted Oct 27, 2016
Pros: Staff that go the extra mile. Kudos to the security guard for hailing the red cab/taxi and stopping traffic for guests to cross the busy street.
Cons: Shower area needs to be redesigned to prevent water splashing & aircond needs to be properly maintained. Time to replace worn out towels.
Location: Fantastic location near night market. Lots of eating places. Easy to get cabs.
Great stay, friendly staff & good service. Shower facilities can however be improved by putting up a proper screen (instead of curtain) to avoid water from splashing onto toilet bowl & floor. Also it was annoying to find room aircond vent dripping water one morning. Maintenance team however quickly turned up to solve the problem.
Comment from Hotel Management
Oct 30, 2016 by Tatcha Riddhimat, Hotel Management
Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon. Tatcha Riddhimat General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florence, United States of America

Awesome location!!!!

Posted Oct 18, 2016
Pros: The location
Cons: There was nothing we didn't like per say but the rooms could be updated.
Location: Everything is available right at the hotel doorstep.
This is an awesome location with restaurants and shopping just outside your door. The night market is just outside the door as well. The rooms showing its age and are getting older. Our shower didn't have a door and so the water went out into the bathroom. But it was ok for the price we paid. The staff were friendly, helpful and gracious. Very kind.
Comment from Hotel Management
Oct 21, 2016 by phonphan.tt@dusit.com, Hotel Management
Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfort place to stay in Chiang Mai!

Posted Sep 23, 2016
Pros: The closeness to the night market of Chiang Mai. The friendly staff.
Cons: I wish that there will be less camera. I think it is important to have cameras in the lobby to catch who walks in and out. But not everywhere.
Location: Many things to do. However, I wish there is more education be made to patrons about the hawks of people trying to get business from hotel patrons.
The staff of the hotel is very nice. The room is also comfortable. The only thing I am a little regretful is that breakfast was a little expensive with the limited food selection. For the price paid, I think they should have a better food selection.
Comment from Hotel Management
Sep 25, 2016 by Tatcha Riddhimat, Hotel Management
Dear Value Guest Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon. Best Regards, Tatcha Riddhimat General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with night markets outside the door

Posted Sep 14, 2016
Staff are rxcellent and so helpful. Hotel building is a little old but looks refurbished and is clean and well maintained. LINEN IS OLD AND THIN. NEEDS REPLACING. Rooms are huge even with king size bed
Comment from Hotel Management
Sep 15, 2016 by Phonphan Tanthaphat, Hotel Management
Thank you for your comment. We hope to welcome you back next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great choice

Posted Jul 19, 2016
Highly recommended, would stay there again. Very satisfied. ...
Comment from Hotel Management
Jul 21, 2016 by Phonphan Tanthaphat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!