Very mediocre hotel. Furniture very bashed and outdated. Food and laundry extremely expensive for Thailand/Chiang Mai area. Would not return
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Dear Mr. Neil,
On behalf of management team, thank you for visiting Lanna Dusita, Chiang Mai and your valuable feed back from Expedia.com.
Firstly, would you please share us more information for your comment that we are taking every action possible to make sure that this issue is rectified. In addition, we will further evaluate how we can prevent this problem occurring again in the future. Please accept our sincere apology for any trouble this may have caused you. We highly appreciate your comment, as it will assist us in becoming better service. We hope for the opportunity to serve you and we can resolve your inquiries during your stay in our hotel.
Orathai Thong-ngam (pou), General Manager