Couldn't sleep due to a bunch of youngster making noise till wee in the morning. Started 4pm till 4am. Called reception, no action taken and I even warned the kids I have a baby less than 1yrs old travelling with me.
Upon check in told the secretary via email that I want a peace and quiet room.
Comment from Hotel Management
Mar 1, 2016 by AAM, Hotel Management
Greeting from Mercure ChiangMai.
Thank you for taking the time to share your comments with us.
I will share your comments with the whole team. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests.
I hope we will have the pleasure of welcoming you again soon in Mercure ChiangMai.
Secretary to General Manager