2 outdoor pools
Check availability

Reviews of sala lanna Chiang Mai

4 out of 5
sala lanna Chiang Mai
49 Charoenrat Road, Wat Gate, Mueang, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 136 reviews" "
Rating 8 - Good. 42 out of 136 reviews" "
Rating 6 - Okay. 16 out of 136 reviews" "
Rating 4 - Poor. 2 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thinh, Los Gatos

Liked: Cleanliness, property conditions & facilities
Wonderful views of the river. It is a bit noisy at night from the nearby restaurants.
Stayed 3 nights in Mar 2024
Response from Sala lanna team on Mar 25, 2024
Dear Value guest ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Management Teams

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Overall a pleasant stay, however the hote could use a renovation. The rooftop pool in particular, the decking wood by the pool is badly worn. The wooden steps into the pool, is a hazard as the wood is ragged.
Stayed 4 nights in Nov 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem on the Ping River.
A great hotel to celebrate my anniversary. Also a plus to have dinner and breakfast sitting out by the river.
Stayed 1 night in Sep 2023
Response from sala lanna Chiang Mai on Oct 2, 2023
Dear Khun Suzanne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Management Teams

8/10 Good

Sam

Stayed 3 nights in Feb 2023

10/10 Excellent

geert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Saran

Stayed 2 nights in Apr 2022
Response from Sala Management on Apr 28, 2022
Dear Khun Saran, Thank you for choosing to spend your time in Chiang Mai with us at sala lanna Chiangmai and for taking the time to share such a beautiful review of your stay We are so pleased you had such a memorable stay and thoroughly enjoyed your stay with us. We are looking forward to see you again! Best regards, Sala Management

10/10 Excellent

geert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again at our favorite hotel in Chiang Mai
It is the third or fourth time we stayed at this hotel although about two years ago was the last time. Nice to be recognized by the staff to start with. The hotel has a limited number of rooms - 20 at the most. We had a room with a balcony overlooking the Ping river - the same one as last time, so I didn't take room pics. The room is mostly in white. Bed is very comfortable: I always sleep very well here. Staff is friendly and helpful. Breakfast at the restaurant is copious with a selection of 4 different choices. The menus have changed and I think the restaurant is now run by a different team or company. Less Western food, but excellent and less pricy Thai food (I did however miss the masaman curry that used to be on the menu). The only disappointment was the swimming pool: they were still working on the one on the roof (well, it did need work) and the 'pool' in the garden is deep enough but very short, and there is no shower.
Stayed 4 nights in Nov 2020

8/10 Good

Arthit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Fantastic
Stayed 1 night in Feb 2020

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Piriyarampai J. (Asst Front Office Manager) on Oct 31, 2019
Dear Joseph Greeting from Sala Lanna Chiang Mai. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We are looking forward to welcoming you again soon. Best Regards,

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Piriyarampai J. (Asst Front Office Manager) on Oct 31, 2019
Dear Guest Greeting from Sala Lanna Chiang Mai. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We are looking forward to welcoming you again soon. Best Regards,

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Piriyarampai J. (Asst Front Office Manager) on Oct 31, 2019
Dear Sebastien Greeting from Sala Lanna Chiang Mai. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We are looking forward to welcoming you again soon. Best Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We loved the room and the balcony, and the restaurant was magical in the evening. Shame the rooftop bar wasn't aoen due to the rain season as we'd been lead to believe it was. Would definitely stay here again.
Stayed 3 nights in Oct 2019
Response from Euah on Oct 19, 2019
Dear Michael, Greeting from Sala Lanna Chiang Mai. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We are looking forward to welcoming you again soon. Best Regards, Asst Front Office Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope i will come to here again , everything is wonderful
Stayed 2 nights in May 2019
Response from Euah on May 23, 2019
Thank you for your review. We are glad to know that you had the wonderful moment with us during your stay. We hope to see you again in your next visit. Have a great day.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Loved breakfast every morning and was a short walk into all the main stuff
Stayed 2 nights in May 2019
Response from Euah on May 23, 2019
Thank you for your review. I hope to see you again on your next visit. Have a nice day.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beautiful! The room was fabulous and very comfy. The restaurant and breakfast was an added bonus! Would definitely stay here again!
Stayed 2 nights in Apr 2019
Response from Euah on May 23, 2019
Dear Shelby, Thank you for your review. I hope to see you again on your next visit. Have a nice day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

Duanghatai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Piriyarampai J. (Assist. Front Office Manager) on Dec 12, 2018
Dear Khun Duanghatai, Greeting from Sala Lanna Chiang Mai. We appreciate for your posting review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon.

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Piriyarampai J. (Asst Front Office Manager) on Dec 12, 2018
Dear Marcy, Greeting from Sala Lanna Chiang Mai. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Alan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful small hotel in a very excellent location next to the river. The rooms are beautiful, but simple, the balcony overlooking the river is a generous size and the restaurant also excellent.
Stayed 1 night in Nov 2018

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been upgraded to a better room and we are very pleased. Overall is excellent.
Stayed 2 nights in Oct 2018

10/10 Excellent

geert

A pleasure
Excellent in every respect with special mention of the knowledgeable, very competent staaf, particularly at the reception
Stayed 6 nights in Sep 2018

10/10 Excellent

Moo, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool design with comfortable bed
I paid for the river view but it turned out a view blocked by trees and roof. Anyway, the room design and bed were comfortable and good for a long rest. The terrace was also very nice.
Stayed 1 night in Dec 2017
Response from MAN on Feb 12, 2018
Dear Moo Thank you for your kind words through Expedia, we really enjoyed reading you had such a good time with us and will pass on the compliments to our team. We do hope to see you again in the future. Kind regards, Saman Best regards

10/10 Excellent

Didi, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and comfortable experience
Great time at this small and exclusive hotel in the secluded neighborhood
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful breakfast!
The hotel design is nice and the best part was the my time spent at breakfast, good food, friendly service & nice ambience. The only less pleasant part was the cleanliness of the room, found a few dirty towels during my stay and a dirty bed sheet upon arrival. Other than that minor issue, this is a good hotel with friendly staff. Not centrally located, but I would anyone to take the red bus to downtown, as a tourist one must always negotiate the bus fare. Must check out the hidden oasis (wee cafe) on the opposite side of the hotel, such a nice place.
Stayed 4 nights in Aug 2017
Dear Guest Thank you for your review, due to our boutique hotel we use out source laundry for cleaning and ironing our linen as well as we have delivered your comment to our house keeping team for improvement already. Hope service you for the next return again Man

8/10 Good

amkros, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to rest and relax beside Ping river.
A cosy hotel away from the busy city where one can sit beside the river to have a quiet and relaxing meal. Yet it is a short walk to the Night Bazaar and is a convenient spot to the other places of interest.
Stayed 3 nights in May 2017
Response from Man on Jul 23, 2017
Dear amkros Thank your for your review during your stay with Sala Lanna, what your mention we will improve for our better service to our guests in the future. We are waiting warm welcome you returning soonest as well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best boutique hotel in Chiang Mai
Great service, amazing design, located by the river with beautiful view. Located in centre of Chiang Mai it is still very quite and relaxing.

8/10 Good

Bak Choon, Singapore

Liked: Cleanliness, staff & service, room comfort
Hotel is close to some great restaurants.
Reception staff were very helpful and English was very easy understood which help. Breakfast service was very good, food was Satisfactory but made up by good service and friendly services. My TV's life was coming to an end -- the colour fades after about 20 mins viewing (I should have alerted the Staff)

10/10 Excellent

Carmen, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the market
The staff at the hotel were very helpful and friendly !

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast and great service
Room was tiny, but service and location is worthed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Pictures did not match the room we were given and hotel staff would not change this for us. Customer service communication was not great

6/10 Okay

Maleeha, Danville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed here for two nights. The place itself is great but doesn't look like the pictures. It really needs some updating as far as the rooftop goes. It's in quite a random area on a really rough and bumpy street but once you get out you can see the beauty of chiang mai. Service was excellent they really went above and beyond.

10/10 Excellent

Greg, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe rooms, stylish and exclusive vibe
This hotel exceeded our expectations. We travel 200 days a year and this is one of our favorites of this year. Beautiful rooms with very thoughtful features. High end finishes, riverfront location and easy walking access to better restaurants and shops. The staff are gracious, attentive and proactive in their service. They handled every request quickly and with a high-touch feel. Every night, we felt like we were coming home. Warm welcomes, bright smiles and pleasant surprises. If you're going to Chiang Mai, this hotel should be on your shortlist and is a real value.

2/10 Terrible

bob, nz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is 1 star at best , very Bad
Don't go , it's poor service , Old run down , staff all Below 25yrs ,run like a Bootcamp

10/10 Excellent

ALEX, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay in this hotel again!
The river view room is marvelous! Especially we love the big balcony, so that we can enjoy take-away Thai food with the nice busy view without messing up the room. The hotel restaurant is so excellent that we had five meals.

8/10 Good

Evelyn C.P, Malaysia

Liked: Cleanliness, staff & service
Good Location But Average Hotel
A great place for only a short stay like one night stay and the rooms are not so convenience with a big bathtub in the middle of nowhere! But overall is a nice hotel with friendly staffs and convenience location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back!
Very nice hotel. Easy walk to town. Excelent food compared to the area. Good service and very silent rooms despite number of guest. Beautiful view to the river from the room. Definitely coming back!

10/10 Excellent

Khanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dawn, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple luxury on the Ping River
I had a spacious, well-appointed room on the third floor overlooking the river. Great bed, wonderful big soaker tub, and excellent shower. Service everywhere was exemplary. My breakfast was included and I enjoyed both the garden setting or sitting inside when it was so hot that I wanted aircon. The rooftop pool provided a refreshing dip and was big enough to do short laps. Lovely shops and tea house are all a few steps from the hotel.

8/10 Good

Lillie, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a special neighborhood
Sala Lanna is a small hotel but very lovely situated in a non-touristy neighborhood with good shopping. One staff in particular was very friendly and patient and explained the neighborhood/city to us. Other staff we met had limited English and thus less interaction. The room was comfortable and nicely decorated, though if you prefer quiet, be sure to choose a room that is not facing the street where there is traffic throughout the night. The breakfast was nice with a good selection and quality of food. You can enjoy it in the outdoor dining area situated along the river which was quite peaceful. A bonus for us was the neighborhood shopping - we loved the silk store down the street. All in all, it is a great boutique hotel for those who want to be outside the city wall but within a short drive away.

6/10 Okay

Verified traveler

Small hotel in chiang mai
The breakfast and the neighborhood are the best thing of the hotel. However, this hotel is quiet small, quiet expensive price , very small room and really bad swimming pool. this is not a very good experience staying in this hotel. i pretty sure i won't stay again.

8/10 Good

George, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel but go out for dinner
Terrible experience in the restaurant (at dinner only). Service was so slow that we canceled our main courses and left. Our room had an enormous lanai with a huge couch. However, on day 2 we awoke to discover animal scat all over the couch and floor of the lanai (which the staff identified as being from a squirrel, indicating that they were familiar with the problem). Centrally located--a bit too. Very busy with much traffic in the early morning. On the plus side the room was spacious, the bed good and the staff was very helpful and responsive. Meals other than the one dinner (breakfast) were excellent. And there is an interesting rooftop terrace bar.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel on riverbank
Modern and comfortable. Choose river facing room as much quieter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & excellent staff services
we had a good holidays in this hotel, the room is very clean and feeling is good, we love the services and we love the breakfast so much, because it is until 5 pm every day. We will come again for this hotel. We miss it so much.

8/10 Good

Yvette, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Sala lanna
Great location, really nice breakfast (serve from 7am-5pm), awesome service, super comfy bed, great little swimming pool at roof top, can't ask for more!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kim D., Denver, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bohemian Luxury CM style
We genuinely enjoyed the 2 bedroom villa w. adjoining pool at Sala Lanna for the 3 days we were in Chiang Mai. The location was cool, lots of restaurant choices, art galleries, and the hotel itself was a true gem (decor, proximity, waterfront, private outdoor space, service requests et al). The villa is uber spacious and incredibly comfortable for a family of four. We loved the swank factor and would recommend over any large non-boutique hotel (not our style). You can walk or tuk tuk to most city sites and the Ping River is right outside your door. Fantastic option.