Ratings based on 215 Verified Reviews

3.8 out of 5
69% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Not bad, but not grear

Posted Dec 29, 2017
Overall, the hotel was fine for our 4 day stay in Chiangmai. The staff is wonderful and our room was spacious but, if you’re looking for bells and whistles this isn’t the hotel for you - it’s pretty basic. We were out and about most of the day so for our needs it was adequate. Only downside was the hot water tended to run out during peak shower times. It only took us one time to figure that out and then we just adjusted our schedules.
Comment from Hotel Management
Feb 2, 2018 by Tina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Tivaporn

Perfect destination in town.

Posted Nov 20, 2017 on Hotels
Very nice decoration with large room and Jacuzzi!! Love it!! Though the location is a bit away from the main street.
Comment from Hotel Management
Dec 25, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

nice hotel

Posted Nov 18, 2017 on Wotif
Pros: I liked the traditional character
Cons: general maintenace
Location: I didn't find anything close by
room sizes were generous although in need of refreshing (curtains in particular were very shabby), staff were helpful, for me it was a little too far from the city
Comment from Hotel Management
Dec 25, 2017 by Tina, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler from Hong Kong

nice distance

Posted Nov 18, 2017
check-in staff is pleasant lot of decoration was broken in the bathroom, the carpet was very dirty in the room.
Comment from Hotel Management
Dec 25, 2017 by Tina, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by david

Posted Nov 3, 2017 on Hotels
It is the least staff friendly place I have ever stayed. It seems to be staffed by students who are glued to computers all day. The room what not as luxurious as expected. I had to ask for the terrace to be swept. There were no comfortable chairs or seats in the room. The pool was very cold. There was no dining room and had breakfast served in our room......not a good breakfast. I am also told this area is low lying and prone to flooding. Leaving was strange. Nobody seemed to notice. Not the usual thank you for coming farewell. considering the price they charge I am astounded this hotel is on your list. I give this a zero rate.
Comment from Hotel Management
Dec 25, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Derek

Amazing jacuzzi suite - def worth the money!

Posted Aug 20, 2017 on Hotels
The Lanna jacuzzi suite was fantastic and really had the wow factor. Room was huge, bed really comfortable, jacuzzi was amazing. About a 20min walk to the citadel or you can flag a songthaew down for 30B pp. Hotel did offer a taxi service which was 150B. Was often hard to get a taxi back for cheap as the drivers didn't want to leave the main area - usually 200B. Free airport transfers were great. There's a few local restaurants etc nearby and a 7/11. Loved the room/suite. Would definitely stay again.
Comment from Hotel Management
Aug 24, 2017
Dear Valued Guest, Warm greetings and thank you for having chosen Singha Montra Lanna Boutique Chiang Mai as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel. We are delighted to read that you were overall enjoyed staying with us. We also do take note of your added feedback much appreciated. We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai very soon. Kind regards, Praphon.P Front Office Manager.
4 out of 5
by Suzanne

Beautiful and relaxing

Posted Aug 15, 2017 on Hotels
Beautiful room - not 5 star brand new but it adds to the Lanna style of the hotel and the balcony hot tub was utterly amazing. I'm just disappointed that they never appeared to pick me up from airport when it was included and when I directly contacted the hotel prior to arrival to let them know of my flight details.
Comment from Hotel Management
Aug 24, 2017
Dear Suzanne, Thank you for your comments and please accept apology for the various shortfalls during your stay. This definitely is not the impression and service we aim to deliver to valued customers. Rest assured that corrective measure have been taken to rectify the various issues in regards the Airport transfer service solution for our future costumers. Once again, we truly apologize for the inconvenience. We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai for next vacation. With Best Regards. Praphon.P Front Office Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2017
An incredibly large hotel with a jaw dropping pool. There is a gym, an amazing restaurant with complimentary buffet breakfast, and we could see the elephants walk through the river from our room every morning! It's close to many elephant camps (just make sure you do your research on which ones are ethical) and is located in the mountains, surrounded by surene nature and stillness. Absolutely incredible.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jun 6, 2017
Amazing stay! Staff was extremely friendly and hotel was filled with amazing ornaments and art pieces!
3 out of 5
by Brooke

Odd little outdated

Posted May 15, 2017 on Hotels
Looked a lot more luxurious on website than actual. We were super stoked to stay here, and it was just kind of random. Like the exercise room is a treadmill barely outside the lobby with no door. It didn't bother us but weird. Smelly stuffy elevator. Low staircase. Room was a little old and outdated but spacious! We wouldn't stay here again but got the job done for 1 night stay. Still had charm and decor was pretty