Minibar, in-room safe, desk, blackout drapes

Reviews of The Grand Napat

The Grand Napat
70/1 MuenDamPraKot Rd., Changphuak, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 366 reviews" "
Rating 8 - Good. 154 out of 366 reviews" "
Rating 6 - Okay. 28 out of 366 reviews" "
Rating 4 - Poor. 2 out of 366 reviews" "
Rating 2 - Terrible. 4 out of 366 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Abbey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great experience
Stayed 4 nights in Mar 2024

10/10 Excellent

Mélanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Beautiful pool. All tour can pick up us from that location. Free shuttle from the airport. Welcoming staff.
Stayed 7 nights in Feb 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the spacious room. A lot of storage space. Bright lighting. Helpful staff. Nothing we don't like about it. Oh would be good if palms are trimmed a bit. We were in the 4th floor where palm frawns completely blocked the view.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ward, Cashmere

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great value property. A little out of the way from Old City…about a 15 minute walk, but nice pool area and staff was very friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Jennifer, Long Beach

Stayed 4 nights in Jan 2024

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, room comfort
Wonderful and peaceful stay
The apartment is well equipped with standard apartment fittings. When we entered, the apartment had lingering smell of food. Not a big deal but a fresh air would have made a nice welcoming impression. Water heating and pressure are good. Fitness centre is decent, swimming pool adequate for lounging and kids to play in. Location is definitely away from the busy tourist-prone area but its peaceful and enjoyable. Nearby there is a convenient 7-Eleven and a coin operated laundromat. Once u walk out about 5min there are local establishements around for food too.
Stayed 3 nights in Dec 2023

10/10 Excellent

Terry

Liked: Cleanliness, room comfort
Highly recommend!
I had the most amazing experience while staying at the Grand Napat! Very warm and inviting atmosphere. The staff made me feel right at home.
Stayed 3 nights in Sep 2023

10/10 Excellent

Artin

Stayed 2 nights in Aug 2023

10/10 Excellent

Sung-eun

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and excellent breakfast. Amazing pool
Stayed 1 night in Jun 2023
Response from kung on Jul 18, 2023
Thank you very much.

8/10 Good

Jamie

Traveled with family
Liked: Amenities, property conditions & facilities
Great pool and quiet location. The room could have been cleaner, the floors were sticky as they hadn’t been cleaned in so long. Overall a pleasant experience and good value for money.

6/10 Okay

Sira

Traveled with group, Traveled with family
Liked: Cleanliness
There was not enough space for breakfast. We had to eat in the lobby.
Stayed 2 nights in Dec 2022

10/10 Excellent

Sebastian

Stayed 2 nights in Nov 2022

10/10 Excellent

Helen Hoi Lum

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at the Grand Napat. The staff were helpful and friendly. A nice and quiet neighbourhood. There’s a 7-Eleven just nearby so it’s very easy to get some emergency food and person hygiene items. It’s walking distance to the Jingjai Saturday Market and the Siri-Wattana Market. For the shuttle from the hotel to the airport is not free, so please make sure you keep some cash for taking Grab to the airport (it’s around 200 Thai Baht). Besides that, I really like this hotel and would recommend this place if you are looking for some a convenient enough place but stay away from the busyness of the CBD.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2020

10/10 Excellent

Fraser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
The staff, room and pool were great. The staff were friendly. Ours was a last minute booking and we were so happy to find this place. I would definitely ask for a mountain view for the sunset.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jenny, Pai, Maehongson, Thailand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception are so welcoming and attentive here. The place has the expansive feel of a big hotel but it is a rather small hotel; small enough that the restaurant staff remember you from one visit to the next, much like a guest house would feel. The restaurant serves a fantastic breakfast buffet complete with self serve touch button espresso machine and made to order omelettes or waffles. The only black mark I could give the place is late night revealers not being monitored when they return to hotel rooms; but a quick call to security nipped that in the bud. All corner units are spacious one bedroom Junior suites with a nice sitting room and nap worthy sofas. I love a full suite on a high floor with a western view of Doi Suthep and the planes taking off in the distance. This sunset freak will rarely miss that golden hour. Grand Napat is my HOME AWAY FROM HOME.
Stayed 3 nights in Nov 2019

2/10 Terrible

BERNT

Stayed 2 nights in Nov 2019

10/10 Excellent

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Sep 2019
Response from kung on Oct 22, 2019
Thank you very much

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay in Chiang Mai
A great place to stay...helpful staff, great breakfast, could not ask for more! They even worked with me the day before departure to extend my stay, if necessary, due to a lockdown of my city. I didn’t stay, but the terms were very reasonable! I’ll be back!
Stayed 7 nights in Sep 2019
Response from kung on Oct 21, 2019
Thank you for your stay with us.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly and helpful staff. The breakfast was excellent. Nice pool area. Fitness gym was ok. Some equipment not working. Overall very happy with our stay there.
Stayed 3 nights in Sep 2019
Response from k on Sep 26, 2019
Thank you very much for your stay with us.

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Incredible room, friendly and helpful staff, and speedy tasty room service.
Stayed 1 night in Aug 2019
Response from k on Aug 22, 2019
Thank you for your comment.

8/10 Good

JJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, free DVD rentals with hundreds of new movies. Large rooms, comfortable beds. However, lots of mosquitoes, water pressure way too low for a good shower.
Stayed 4 nights in Aug 2019
Response from k on Sep 26, 2019
Thank you for your comment.

10/10 Excellent

ikslr, Detroit, MI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so very friendly. They called a taxi for us whenever we needed to leave the hotel, allowed us a late check out and has a free shuttle to and from the airport. The only downside is that the hotel wasn't in downtown Chiang Mai and it wasn't practical to walk from the hotel to downtown. There are a few restaurants and shops within walking distance, just nowhere near the volume of downtown.
Stayed 2 nights in May 2019
Response from kung on Jul 10, 2019
Thank you.

10/10 Excellent

Duangdara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from kung on Jul 10, 2019
Thank you for your score to us.

10/10 Excellent

azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
great facilities, nice breakfast spread, clean and spacious rooms, friendly staff. everything you could ask for!
Stayed 3 nights in Apr 2019
Response from kung on May 17, 2019
Thank you.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
I love everything about this property. It is in a terrific location, the staff are amazing and the rooms are spacious and clean. I’ll never stay anywhere else in Chiang Mai.
Stayed 5 nights in Apr 2019
Response from kung on May 17, 2019
Thank you.

8/10 Good

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff who really looked after us.
Stayed 12 nights in Mar 2019
Response from kung on May 17, 2019
Thank you.

8/10 Good

Traveller

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except for the low water pressure. Even though our room was at level 2, the water pressure for taking a shower was too low. The low water pressure resulted in the instant water heater not starting (hence no warm water) and a weak shower spray..
Stayed 7 nights in Mar 2019

8/10 Good

STAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quite place for couple of days to relax. There also many eateries place to choose during your stay n weekend market is just minus walk, highly recommend.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, good quality breakfast. Nothing I don’t like
Stayed 2 nights in Feb 2019
Response from kung on Feb 15, 2019
Thank you for your stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of foriegn TV channels. Comfy bed. Very good buffet breakfast. Ample parking. Quiet location. They upgraded me to a 2 bedroom suite.
Stayed 1 night in Jan 2019
Response from kung on Feb 15, 2019
Thank you for your stay with us.

6/10 Okay

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for an upscale property
The service is impeccable here. There are many choices and we are very glad we chose Grand Napat. The room is very large with a kitchenette. There’s free airport transfers and that may not seem like a big deal now, it is after traveling so long. The driver was waiting for us with a sign and we spent less than 3 minutes in the airport after getting our luggage. Breakfast is free. People often complain about the buffet selection in reviews but when you have free plus eggs made to order, waffles made to order, and their hot buffet, this is a great deal. It’s a great savings to your budget not having to eat that one meal out. The location was great for us ... we used Grab half the time then rented a motorbike for our day trips. The bed is comfortable, there are two AC units in the room, a walk in closet, two TVs and a patio. The service here is the best. The pool and gym are great. Thai people are very kind and helpful. This is our choice for our next visit.
Stayed 7 nights in Jan 2019
Response from kung on Feb 15, 2019
Thank you very much for your stay with us.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and facilities, staff are extremely helpful
Stayed 2 nights in Jan 2019
Response from kung on Feb 15, 2019
Thank you for your stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
The staff were lovely as was the breakfast. The pool area was nice but there weren’t enough sun beds for the amount of guests. The problem is the rooms were so noisy and with some of the guests being loud we didn’t have one good nights sleep so much so we were exhausted by it all. We didn’t have the best weather on our final day which we know wasn’t their fault but that matched with tiredness didn’t make this stay the best!!
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

raid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
very nice hotel, good service, free trnasportation to the airport
Stayed 1 night in Dec 2018
Response from kung on Feb 15, 2019
Thank you for your stay with us.

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Abdulla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , receptionist are friendly and helpful and all you need is available. Just little far from center.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect nice apartment for family vacation. Convenient and easy to access for city tour. Staff are friendly and helpful. Excellent recommended!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Place is ok although it can do more about cleanliness. Nice to have shuttle service from airport to hotel vice versa. It has hourly schedule to town but must booked early. Need to make Your own way back to hotel. Grab comes in handy and cheaper too. Excellent breakfast!
Stayed 6 nights in Nov 2018

10/10 Excellent

Jill, Honolulu

Liked: Cleanliness, property conditions & facilities, room comfort
Nice property. Quiet location and excellent staff.
Stayed 10 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018