Ratings based on 246 Verified Reviews

3.7 out of 5
86% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Chiang Mai Gate

Posted Mar 24, 2017
Pros: Location, and a classic room with carved wood decor. I enjoyed the feel of the place.
Cons: Breakfast buffet looked big, but was actually a bit sparse.
Location: DO NOT have massage across the street. Go elsewhere. There are restaurants and a good corner store in the immediate area. Walk to the city and market
Nice hotel. We booked this using Booking that transferred us to Expedia. In that transfer, dark magic seemed to happen and our dates were shifted out by a month, but the Manager was very good about it, and said "No problem, we have space you can stay". There was some grief with Expedia. Do not bother calling their call center, it is in a machinery repair depot somewhere in India where it is too loud to use telephones. Email them. They were very good about shifting dates and paying our penalty (same as room charge) to the Chiang Mai Gate Hotel promptly. The hotel itself had a nice lobby, clean, classic look. Easy two minute walk to the actual south gate of the city. Friendly staff who were very helpful. Room was classic, clean, compact but nicely finished. Had a lot of carved woodwork. No view from the room. Shower, no tub. We were located in a wing adjacent to the hotel. King sized bed, no smoking room, fresh sheets, very nicely turned out. One unfortunate experience - we went to TWO massage shops across the street. Of twenty five massages in Thailand, the worst - by far - happened in those two shops. Avoid them. We needed two massage girls. In both cases one called her untrained friend and talked her - in Thai - through the massage. One, while texting on her cell phone while my buddy was face down. This isn't the hotel of course - just across the street. Great experience with the hotel, and nearby convenience store.
3 out of 5
by A verified traveler

Weird and dark, mouse in restaurant

Posted Mar 11, 2017
Room smelled very musty. There were also mosquitoes. The bathroom layout was weird and dark. The lobby was essentially outside. So when people were smoking, it came right in. Breakfast was not good. And the was a mouse running around the restaurant. I don't think I need to say anymore.
3 out of 5
Recommended
for Everyone
by A verified traveler from France

Posted Feb 18, 2017
Great stay, we moved room's once and room sizes vary ;) The pool is great and the staff is helpful, especially the woman who works at the tourist advisor :)
5 out of 5
by Krista

Good for money spent

Posted Feb 14, 2017 on Hotels
It had a pool and nice beds
5 out of 5
by richard

Excellent place, with a pool.

Posted Feb 13, 2017 on Hotels
This is a lovely part of Chiang Mai. It is very near the old town. There are many interesting places in walking distance. There is a market on saturday on a nearby street. And a market by the moat eveyday - or at least it was when we were there. The staff were very helpful and friendly. We also had breakfast included with the room, buffet style. My only criticism was the coffee - upside was there was a good little coffee shop directly opposite. There is also a clean swimming pool. The value for money here is excellent.
3 out of 5
by A verified traveler

disappointed

Posted Jan 21, 2017 on Hotels
We returned to this hotel following a 3-day stay in early 2014. Service has deteriorated significantly; quality of breakfast is very low. Desk staff not helpful in internet connections, printing documents, or securing taxi / tuk-tuk transportation. Traffic at all hours is horrific. Will not return.
3 out of 5
Recommended
for Everyone
by A verified traveler from paris

Nice hotel, nice pool

Posted Jan 19, 2017
Good hotel, nice breakfast, good service but Wifi doesn't work good in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted Jan 18, 2017
They let us check in early which was a nice surprise and helped us out greatly. The restrooms are old looking but the hotel was great value for the price!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice heritage style hotel

Posted Dec 26, 2016
Just outside the Old City, this hotel is just as good as staying within, yet much more quiet as it is away from the busier pubs and restaurants in town. Comfy stay, although the breakfast and coffee could do with some attention!
4 out of 5
by GUAN GEE

Chiangmai Gate Hotel

Posted Dec 23, 2016 on Hotels
Generally satisfying