Ratings based on 605 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC USA

Held a meeting at the hotel

Posted May 16, 2017
Pros: clean, well taken care of.
Cons: maybe better rooms for smaller groups
Location: it was great
Very convenient, met our needs. Very clean and great food
Comment from Hotel Management
May 17, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cali

Very well run hotel, great location

Posted May 15, 2017
Dusit Princess is a really well managed hotel in an awesome location, right in the middle of the night market! It isn't the newest hotel, nor has the best facilities, but it's really well managed, e.g. I booked a room without breakfast, and minutes after checking-in, I received a personalized email offering me a special rate for breakfast -- it'a simple enough to do, but I haven't seen any hotel with such good CRM!
Comment from Hotel Management
May 16, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thank you for the time you’ve taken to share the positive review of our hotel. We appreciate your feedback and we will always do all possible ways to continue on our service and facilities efficiencies improvement, via all guests' reviews; the information are totally useful for us to create better stay experience. We do hope that Dusit Princess Chiang Mai will have the opportunity to welcome you back in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Pros: see above
I'm a repeat guest because of the staff and the location.
Comment from Hotel Management
May 15, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thank you for the time you’ve taken to share the positive review of our hotel. We appreciate your feedback and we will always do all possible ways to continue on our service and facilities efficiencies improvement, via all guests' reviews; the information are totally useful for us to create better stay experience. We do hope that Dusit Princess Chiang Mai will have the opportunity to welcome you back in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great Location Next to NightBazzar and Great Staff

Posted May 12, 2017
Pros: Pool and Rooms and Great Staff!
Cons: Internet
Great Location and The Staff go above and Beyond! Would Definetly recommend to others and would for sure stay there again The Only downfall the Internet a Little slow but Ok.
Comment from Hotel Management
May 13, 2017 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, Tennessee

Six nights in Chiang Mai

Posted May 11, 2017
Great location. Rented car and motorcycle around the corner. Walked 3 minutes every night to blue boy jazz at Night Bazaar. Located close to very nice restaurants on river. Wonderful breakfast. All staff were first rate and exceptional.
Comment from Hotel Management
May 11, 2017 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
Cons:
very convenient location across from the night market. very convenient to shopping and restaurants.
Comment from Hotel Management
May 2, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Great hotel highly recommended

Posted Apr 18, 2017
Very convenient location opposite with Mc Donal and behind Starbucks. Shuttle Bus from Central Festival. Clean and friendly staffs.
Comment from Hotel Management
Apr 20, 2017 by Tatcha Riddhimat, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Tatcha Riddhimat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Well located

Posted Apr 1, 2017
Location makes it easy for you to get back via red taxis, everyone seems to know where Dusit Princess is. a fabulous massage place just next to the hotel. 24hour convenience stores few minutes walk. Near cafes and eateries.
Comment from Hotel Management
Apr 3, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Everything good except reception staff impolite

Posted Apr 1, 2017
Very good for stay with, I booked one night and my friend wanted one more night so I asked reception for same rate , they said it's ok and confirm. But they asked me to come back next day for check in So I went back again next day and check in new staff said can't be same rate?
Comment from Hotel Management
Apr 3, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thank you very much for the comment and we would like to apologize about the inconvenience caused. We are well-noted about the issue you experienced. Thank you for letting us know. We will ensure on the improvement to avoid the similar occurrence in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ng

Nice hotel right at night bazaar market

Posted Mar 30, 2017 on Orbitz
The hotel location is very convenient. The night bazaar market right next to it. The staffs are polite and helpful. Overall good experienced with the hotel. If you looking for a comfortable room and easy location access this hotel is for you.
Comment from Hotel Management
Apr 1, 2017 by Tatcha Riddhimat, General Manager, Hotel Management
Thank you for the time you’ve taken to share the positive review of our hotel. We appreciate your feedback and we will always do all possible ways to continue on our service and facilities efficiencies improvement, via all guests' reviews; the information are totally useful for us to create better stay experience. I do hope that Dusit Princess Chiang Mai will have the opportunity to welcome you back in the not too distant future.