Ratings based on 42 Verified Reviews

3.6 out of 5
69% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful resort with nice garden

Posted Jul 30, 2016
I visited this hotel fortuitously but fell in love this place soon. Although It 's not built newly but became suitable for someone who find the peaceful resort with charming architecture and nice garden. Most of staff are friendly local people who serve you with smile face. Trust me and come here.
Comment from Hotel Management
Apr 10, 2017 by Nantana J. [Hotel Manager], Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Chiang Mai Resort & Sport Club during your recent stay here in Chiang Mai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Nantana Jaroensuk Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Swimming pool is outstanding. Best in Chiang Mai.

Posted Aug 4, 2015
Very relaxing and quiet setting. Well maintained grounds, buildings and rooms. I will be making my reservations for future trips to stay at Imperial. Thank you.
Comment from Hotel Management
Apr 10, 2017 by Nantana J. [Hotel Manager], Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Chiang Mai Resort & Sport Club during your recent stay here in Chiang Mai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Nantana Jaroensuk Hotel Manager
2 out of 5
by A verified traveler from Bangkok,Thailand

Room not acceptable

Posted Jun 17, 2015
Pros: Staff quite ok.
Cons: Management
Location: Play golf at Alpine golf. Just 20 minto be there.
the room can not accepted, I booked by request extra bed for adult.But hotel prepare very old things for me. The bath roomalso quite dirty ,hotel prepare old towel for us. Talking about reakfast ,I undertsood for this is low season,they can not prepare buffet stye for guests. But the breakfast set that offer to us are too little.Expectialy we request easy breakfast box for early check-out ( 6.00am) ,You know, they offer us with 4 small pieaces of sandwich for us .that was give us the very very up- set for this hotel. I am sure that , I will neber be there again.And ,tell to all my friends too.
Comment from Hotel Management
Apr 10, 2017 by Nantana J. [Hotel Manager], Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial Chiang Mai Resort & Sport Club during your recent stay here in Chiang Mai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Nantana Jaroensuk Hotel Manager
4 out of 5
Recommended
for Getaway With Friends
by FENGUCHOU Y.

Good price but need realize that you are isolated from city

Posted Apr 1, 2015 on Orbitz
Good enough but not excellent aaaaa aaaaa aaaaa aaaaa aaaaaa aaaa Asa
3 out of 5
by robert d.

not bad, secluded

Posted Jan 25, 2015 on Orbitz
you will need your own car if your are staying here nice if you want a quiet getaway...nice pool and large grounds
4 out of 5
Recommended
for Getaway With Friends
by yanglae c.

If I have time I want come back

Posted Jan 19, 2015 on Orbitz
here is tooooo far from down town. If you want take lest in the hotel you must be choice this hotel. very quiet and clean and really great pool. but too far from town and old hotel. but clean. you can stay with nature.
3 out of 5
by Nadine from Hong Kong

Good place to come for swim training!

Posted Jan 10, 2015 on Hotels
The pool was amazing (even though the chlorine was very high so needed shower straight after) and the hotel staff was super helpful, nice & friendly. I came for the pool to train, so didn't mind that the hotel is far out but apparently there is a shuttle service to the city in the evening which I didn't make use of. The buffet was almost empty and 11am, so I only went once for it but a la carte ordered food (local dishes) was quite nice. What's definitely missing is Spa & Massage service!
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Chiang Mai Resort & Sport Club during your recent stay here in Chiang Mai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Nantana Jaroensuk Hotel Manager
4 out of 5
by Phil from UK

Peaceful location. Good Value for money.

Posted Dec 30, 2014 on Hotels
Enjoyed a relaxing stay at the Imperial. However given the somewhat remote location this resort would be unsuitable for those without their own transport, as isolation and tranquility away from the city are the key here. Rooms are comfortable and clean but the bathrooms are definitely dated, none the less fully functional. Breakfast was simple but adequate and as a whole the Imperial represents good value for money and I would happily return.
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Chiang Mai Resort & Sport Club during your recent stay here in Chiang Mai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Nantana Jaroensuk Hotel Manager
4 out of 5
by valentina from belgium

nice staff

Posted Dec 1, 2014 on Hotels
nice hotel with olympic swimming pool. need your own transportation to go in city.
Comment from Hotel Management
Apr 10, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial Chiang Mai Resort & Sport Club during your recent stay here in Chiang Mai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Nantana Jaroensuk Hotel Manager
5 out of 5
by Maria from Australia - WA - Perth

Posted Aug 5, 2014 on Wotif
Pros: Breakfast man was very helpful goes the extra mile and staff don't talk about money all seem very respectable people
Cons: Midgies/Mosquitos
Facilities: Great sporting varieties; Value: Economical; Service: Go the extra mile; Great sporting resort never seen facilities like it. Away from town so no where to wonder too but beautiful big grounds and free service into city.