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Reviews of The Rim Resort

4 out of 5
The Rim Resort
51/2 Arrak Rd., T.Phrasingh, A. Muang, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 336 reviews" "
Rating 8 - Good. 99 out of 336 reviews" "
Rating 6 - Okay. 33 out of 336 reviews" "
Rating 4 - Poor. 9 out of 336 reviews" "
Rating 2 - Terrible. 3 out of 336 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tonry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look beautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place was incredible. I would stay in it any anytime and no questions about it from the facilities. Everything has like a very authentic team. The employees treat us extremely well. The breakfast was superb.
Stayed 1 night in Mar 2024

6/10 Okay

shannon

The breakfast was not worth eating Staff friendly but cats humoing at 4am not awesome For price it wasn’t worth it but I’m Canadian so cost more
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Very nice property.
Stayed 1 night in Oct 2023
Response from Oui on Oct 16, 2023
Thank you very much for your review.

6/10 Okay

Philip

Traveled with family
Liked: Cleanliness, staff & service
Not good value for money. High rates, but no English speaking channels on TV. Bar never open. Staff very good, but hotel lacking, especially given high price.
Stayed 3 nights in Jul 2023
Response from Nattapong on Jul 18, 2023
Dear Philipe Ward,Thank you very much for leaving a comment toward our hotel and thank you very much for our staff team compliment. We do apologize for any of your inconvenience cause during your stay. Our bar is open daily at the restaurant terrace but for the pool bar we service by on call order and the pool bar is closed at 17.00 pm to avoid any disturbance noise to rooms around the bar. Regarding to English TV Channel pro grams that you are missed with this service, We have to apologize that our staff did not inform you well enough for our smart tv facility in the room. The TV is connected to the internet for supporting any online entertainments i.e. youtube, netflix and INFOSAT android TV box which has a variety international channels such as CNN, BBC or CNA. We do sorry for our miscommunication and cause you feel that we are not good value for money. If there is any chance to compensate in the future stay of you at THE RIM RESORT Chiangmai, please kindly contact me directly.Once again thank you very much for being our value patronage and do hope to welcome you again.Best regards,HOTEL MANAGER and TEAM

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Nice, helpful staff. Great location on edge of old city. Highly recommend!
Stayed 3 nights in May 2023
Response from Nantuschaporn on Jun 12, 2023
Thank you very much for your review, we are glad to hear you happy to stay with us.We are looking forward to welcoming you again when you come to Chiangmai.

10/10 Excellent

Cheri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Everyone was amazing! So helpful and kind. Definitely a must stay!
Stayed 2 nights in Jan 2023

10/10 Excellent

Philip

Stayed 1 night in Aug 2022

4/10 Poor

Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very Disappointing
Just go somewhere else. The whole property is very dilapidated and nothing like the pictures. It looks like it has been shut down for years. It was only us and one other couple staying during our time. The room was OK but there were ants everywhere. The staff was very nice and took care of the ant situation when we told them. Breakfast is very small but good. However there were ants all over in the cereal. Eggs made to order. They offer a shuttle service to and from the airport which was nice. I never write a review and hate saying bad things but I thought this one was necessary so other people don’t make the same mistake.
Stayed 2 nights in May 2022
Response from Nattapong on Jun 13, 2022
Dear Shawn, Thank you very much for your sincerely review and we do apologize for your inconvenience. We will keep improving our service and will up to date our property renovation. We do hope to have a chance to welcome you and family again. Sincerely yours, Hotel manager

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
The Rim is well located to explore the old town with many cafes and restaurants nearby. Our room was spacious but the bathroom was in need of a refurb. Mouldy tiling in the shower was not very welcome! The pool, although rather cold, was a great way to cool off at the end of the day!
Stayed 4 nights in Feb 2020
Response from Oui on Mar 5, 2020
Dear Valued Guest, Greetings from The Rim Resort, Chiangmai! We thank you for taking the time to share your experiences from your recent stay with us at The Rim Resort. We are delighted to hear that your overall expectation was met during your stay, including location and room. Your comments about bathroom and shower in the room are greatly appreciated and valued for us to improve. We hope to have the opportunity to welcome you back again in the near future. Best Regards, The Rim team

10/10 Excellent

Katie, Vancouver, Canada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location! Staff was friendly and the mid-afternoon pool snacks and activities were such a nice treat.
Stayed 4 nights in Feb 2020
Response from Oui on Mar 5, 2020
Dear Katie, Greetings from The Rim Resort, Chiangmai! May I begin by thanking you for choosing us as your accommodation during your visit to Chiangmai and it was an absolute pleasure to be of service to you. I am pleased to read that you were delighted by our hotel location, staff and especially the activities at pool bar. May I end by saying that we hope to see you again in the very near future as one of our valued returning guests. Best Regards, The Rim team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great boutique hotel
A really warm welcome and everything you need. Loved the free airport shuttle and night bazaar shuttle. Free cultural activities by the pool each afternoon (some edible) and good facilities in the room. It does have some ‘rustic’ charm and for some might be too far from the main attractions (around 10-15 minute walk) but we were very happy.
Stayed 3 nights in Feb 2020
Response from Oui on Mar 5, 2020
Dear Valued Guest, Greetings from The Rim Resort, Chiangmai! We appreciate your feedback and are delighted to hear that you had a great stay here with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Hotels.com. The team and I hope that we may have the opportunity to welcome you back soon for another memorable stay. Best Regards, The Rim Team

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Colonial Style Resort
the room is big, beautiful and well furnished. The food very tasty, breakfast is fresh and a lot of variety of food.
The Rim Resort Front view Feb. 06-Feb. 10, 2020
Stayed 4 nights in Feb 2020
Response from oui on Feb 14, 2020
Dear Cecilia, Greetings from The Rim Resort, Chiangmai! We appreciate your feedback and are delighted to hear that you had a great stay here with us. we hope to have the opportunity to welcome you back again in the near future. Best Regards, The Rim Resort Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights. This is a good hotel. The staff are very polite and attentive, service is excellent. The staff go out of their way to help with any queries. We were travelling with our ten month old baby, and were given a baby cot and allowed to check in several hours early. This was a really nice touch. There was very noisy building works going on in the building adjacent to our hotel during our stay. There was also planned maintenance work going on at the hotel. We were not told of this in advance of us arriving. The manager told us that the building works next door should have finished in December, and were running late. He had also been told that the builders would not start work until the afternoon; they started each morning at around nine thirty. Our room was immediately adjacent to the building site, but we were offered a new room the opposite side of the hotel, and a discount on the first few nights when we had been affected. This was hugely appreciated by us. The rooms are immaculately clean, and well presented with lovely balconies overlooking the pool. Breakfast is excellent and served in the adjacent restaurant (which seems pretty much abandoned at other times of the day). The location is good for most sites being just in the old city. Most good restaurants are a short tuktuk or taxi ride away. The pool unfortunately is very cold.
Stayed 5 nights in Jan 2020
Response from Mind on Jan 25, 2020
Dear Anonymous, Thank you very much for your review. Best regards,

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service! This is our absolute favorite place to stay when in Chiang Mai - yes, the facilities and food are wonderful but that staff and customer service are exceptional.
Stayed 3 nights in Dec 2019
Response from oui on Jan 17, 2020
Dear Valued Guest, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Orbitz. We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Resort

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our favorite in Chiang Mai! The staff is absolutely unbelievable! They work extremely hard to serve our every need and are incredibly kind and helpful. From the check in staff to the restaurant staff, and even the drivers of the shuttle, their customer service is unmatched in the region. Thank you for your continued incredible service! By the way, I have stayed at this hotel now a number of times and have had the same incredible service every time - this shows remarkable consistency which I greatly appreciate. I can rely on this hotel staff for a remarkable experience in any season.
Stayed 1 night in Jan 2020
Response from oui on Jan 17, 2020
Dear Valued Guest, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your stay every time with us and sincerely appreciate all your wonderful comments shared via Orbitz. May I end by saying that we hope to see you in the very near future as one of our valued returning guests.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020
Response from Oui on Jan 17, 2020
Dear Anonymous, Thanks for staying with us. We appreciate your score. Best Regards, The Rim Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from oui on Jan 17, 2020
Thanks for staying with us. We appreciate your score. Best Regards, The Rim Resort

6/10 Okay

Verified traveler

Stayed 6 nights in Dec 2019
Response from oui on Jan 17, 2020
Thanks for staying with us. We appreciate your score. Best Regards, The Rim Resort

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the supreme deluxe double room was nice looking out the pool on the top floor but no steady hot water in the shower.
Stayed 4 nights in Nov 2019
Response from Mind on Jan 8, 2020
Dear Sir/Madam, Thank you very much for your review. Best regards,

10/10 Excellent

Akiko, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style architecture and beautiful details. Very charming place!
Stayed 3 nights in Nov 2019
Response from oui on Dec 6, 2019
Dear Akiko, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Expedia. We do hope that you will return for another stay soon and look forward to welcoming you back. Best Regard, The Rim Resort Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful Our room was very well designed and roomy. We couldnt fault anything at this hotel The breakfast and resturant food was of a high standard
Stayed 4 nights in Nov 2019
Response from Oui on Dec 6, 2019
Dear Anonymous, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Expedia. We do hope that you will return for another stay soon and look forward to welcoming you back. Best Regard, The Rim Resort Team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture was amazing and the lay out was nice. Great location too
Stayed 3 nights in Nov 2019
Response from Oui on Dec 6, 2019
Dear Anonymous, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Expedia. We do hope that you will return for another stay soon and look forward to welcoming you back. Best Regard, The Rim Resort Team

10/10 Excellent

Shelly A

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, lovely pool, clean beautiful rooms Breakfast was very good too. Would definitely stay there again
Stayed 2 nights in Nov 2019
Response from Oui on Nov 12, 2019
Dear Anonymous, Greetings from The Rim Resort, Chiangmai! We are delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Expedia. We certainly look forward to welcoming you back once again to the Rim Resort Chiang Mai. Best Regards, The Rim Resort

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re like everything about this hotel can’t found a bad thing about this hotel
Stayed 6 nights in Oct 2019
Response from Oui on Oct 29, 2019
Dear Anonymous, Greetings from The Rim Resort, Chiangmai! Thank you very much for your review and we are delighted to hear that your overall expectation was met during your stay. The team and I hope that we may have the opportunity to welcome you back soon for another memorable stay. Best Regards, The Rim Resort

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt and helpful services from front desk to our feedback and one staff generously offered her Grab loyalty point when booking a service for us!!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Oui on Aug 15, 2019
Dear Jessica, Greetings from The Rim Resort, Chiangmai! Thank you very much for your review and give us with high score. The team and I hope that we may have the opportunity to welcome you back soon for another memorable stay. Best Regards, The Rim Resort Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from Mind on May 17, 2019
Dear Anonymous, Thank you for your review our resort. Best regards, The Rim Team

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Oui on May 15, 2019
Thank you for your stay with us. We are appreciate that you have taken the time to post a review for us on Expedia. We do hope that you will return for another stay soon and look forward to welcoming you back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant garden seating, with friendly and helpful staff. I enjoyed my stay at this lovely little oasis
Stayed 7 nights in Apr 2019
Response from Oui on May 15, 2019
Thank you for sharing your comments and for choosing The Rim Resort Chiang Mai to stay on your holidays and we are glad to read that our services made your stay more enjoyable. Once again, thank you very much for sharing your experiences. We hope to have an opportunity to welcome you back to Chiang Mai.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our room close to the pool. Wished we could have breakfasted by the same but restaurant was closer to the street.
Stayed 7 nights in Mar 2019
Response from Oui on Mar 27, 2019
Dear Anonymous, Thank you very much for staying with us. We appreciate your comment! Best Regards, The Rim Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Georgeous, traditional-style buildings. Calm and beautiful pool. In the old city, so near to the sites
Stayed 2 nights in Mar 2019
Response from oui on Mar 27, 2019
Dear Anonymous, Thank you very much for staying with us. We appreciate your comment! Best Regards, The Rim Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Little worn, needs cosmetic improvements..Staff very friendly. Breakfast very good with lots of choice. Restaurant the rest of day also very good. Hotel would recommend to others.
Stayed 4 nights in Mar 2019
Response from oui on Mar 27, 2019
Dear Anonymous, Thank you very much for staying with us. We appreciate your comment! Best Regards, The Rim Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to relax and this place was perfect. There was a day bed, a good sized balcony with comfy lounge seats. Even a mosquito burner. The bath was great too. The bed linen was good quality and pillows were comfy. The staff were attentive and looked after me. The bar closes at 11pm and when I returned after a long walk back from town I wanted a cold tonic water so I had to push for them to find me a tonic water in the closed restaurant. In fact, I couldn’t find a tonic water anywhere except in the bars. The pool Doesn’t get much sun for bathing but it’s still really pleasant for chilling. I would stay again.
Stayed 2 nights in Mar 2019
Response from oui on Mar 27, 2019
Dear Anonymous, Thank you very much for detailed review regarding your recent stay with us. I am delighted to learn that you thoroughly enjoyed your recent stay with us and sincerely appreciate all your wonderful comments shared via Expedia. We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Team

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil spot with helpful staff
The hotel is tranquil, nicely designed in a more traditional Thai style. (we weren't interested in staying at a generic North American style hotel while in Thailand.) Rooms are spacious, and we opted to pay a little extra for a deluxe room and so had a nice tub, patio with seating, and bar area with mini fridge. It was great to stay in the old city. We found it easy to get around and wander, but if we wanted ideas of where to go, the staff were wonderful. They have a handy shuttle to the night markets, and especially recommend the one that happens only on Sundays. The staff are incredibly helpful, attentive and sweet. The hotel is set back a bit from the busy street, and has a garden courtyard that makes it feel peaceful and lush in the midst of the city. Only rough spot was with the restaurant/ room service staff - communication was challenging and it was hard to get what we wanted with the language gap (even w Google translate) The pool area is pretty and relaxing, but pool itself is really cold, even with the hot temps outside, water was super cold, and no one was swimming. Would have loved to be able to swim! Wifi is wobbly, but that's generally true most everywhere in Thailand, so can't fault them for that. Would stay here again for sure.
Stayed 1 night in Feb 2019
Response from Oui on Mar 27, 2019
Dear Wendy, Greetings from The Rim Resort, Chiangmai! Thank you very much for detailed review regarding your recent stay with us. We are delighted to hear that your overall expectation was met during your stay, including accommodation, location, facilities and services. Once again, thank you for you choose The Rim Resort to stay next trip and it would be a pleasure to welcome you back. Best Regards, The Rim Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The staff was really kind and worked hard. When we wanted to watch the soccer match which wasn’t on tv in the room, they set up their laptop and hooked it on the Tv screen in the room. So nice of them. Room was very clean and spacious with good size balcony. Very quiet. Bed was very comfortable.
Stayed 5 nights in Jan 2019
Response from Oui on Mar 5, 2019
Dear Anonymous, Greetings from The Rim Resort, Chiangmai! We sincerely appreciate all your wonderful comments shared via Expedia. We are delighted to hear that your overall expectation was met during your stay, including staff, service and accommodation. The team and I hope that we may have the opportunity to welcome you back soon for another memorable stay. Best Regards, The Rim Team

10/10 Excellent

DW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llovely hotel everything is close! clean and good service.
Stayed 2 nights in Dec 2018
Response from Oui on Jan 5, 2019
Dear DW, Thank you very much for all your wonderful comments shared via Expedia. I am delighted to learn that you thoroughly enjoyed your stay with us. We are delighted to hear that your overall expectation was met during your stay, including accommodation, facilities and services. We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Team

10/10 Excellent

Olga, bangkok, NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quaint and beautiful, and the staff is amazing. They went out of their way to ensure your satisfaction. The food at the restaurant was also very good. I would definitely recommend this hotel and would stay there again.
Stayed 2 nights in Dec 2018
Response from Oui on Jan 5, 2019
Dear Olga, Thank you very much for all your wonderful comments shared via Expedia. I am delighted to learn that you thoroughly enjoyed your stay with us. We are delighted to hear that your overall expectation was met during your stay, including accommodation, facilities, services and food. Thank you very much for recommend our hotel to the other travelers. We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very beautiful and serene escape from the city bustle. It's location next to the Old Town is ideal for restaurants, shopping, site seeing. The staff were consistently kind and helpful. I enjoyed the breakfast buffet and diner at their restaurant, The Canal. Our rooms were very large and comfortable. I highly recommend this hotel.
Stayed 4 nights in Nov 2018
Response from Oui on Jan 5, 2019
Dear Anonymous, Thank you very much for all your wonderful comments shared via Expedia. I am delighted to learn that you thoroughly enjoyed your stay with us. We are delighted to hear that your overall expectation was met during your stay, including accommodation, location, facilities, staff ,services and breakfast. Thank you very much for recommend our hotel to the other travelers. We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Team

10/10 Excellent

Tina, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff professional. Courteous, continually creates a relaxed atmosphere. They handled booking our elephant nature park tour. The canal restaurant on site, reservation included daily breakfast buffet (delicious, with mega variety). We had dinner a few nights as well its was amaxing, truly 5* restaurant as well. We also enjoyed pool side massage and drinks, just a classy establishment. We will return bext year.
Stayed 7 nights in Nov 2018
Response from Oui on Jan 5, 2019
Dear Tina, Thank you very much for all your wonderful comments shared via Expedia. I am delighted to learn that you thoroughly enjoyed your stay with us. We are delighted to hear that your overall expectation was met during your stay, including staff, service, accommodation, massage and The Canal restaurant (breakfast, food and drink). We certainly look forward to welcoming you back once again to The Rim Resort Chiang Mai. Best Regards, The Rim Team

10/10 Excellent

Marian, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint hotel that makes you feel like you’ve travelled back in time but with all the modern creature comforts. Rooms were very clean, staff were attentive and friendly. Breakfast which was included in my package was good and they made really good cappuccino.
Stayed 5 nights in Sep 2018

10/10 Excellent

Perry, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silent and clean
I love the 99% of the hotel, except the poor WiFi here.
Stayed 3 nights in Aug 2018

8/10 Good

Kerri

Liked: Cleanliness, room comfort
I wouldn’t stay here again but it wasn’t awful.
The Rim was very clean but run down as is most of Chiang Mai. The staff was friendly however did not speak English well. There was never anyone out by the pool area for drinks or for questions. The room was okay but it very very dark. You could not see to put your makeup on.
Stayed 3 nights in Aug 2018

10/10 Excellent

Kiani, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experiance
Amazing support from hotel staff, helped with any inquire. Very friendly and respectable. They delivered a surprise birthday cake by just knowing our date of birth. Hotel was beautiful, actually looks like the pictures advertised. complimentary breakfast and shuttles to and from airport.
Stayed 9 nights in Jul 2018

8/10 Good

Olivier

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Oui on Jul 18, 2018
Dear Olivier, Greetings from The Rim Resort, Chiangmai! I am appreciate that you have taken the time to give a rates to be recommended for us on Hotel.com. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best Regards, The Rim Team

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel, very peaceful
Very pleasant hotel with nice surroundings and architecture. We were upgraded from a supreme deluxe to a grand deluxe room which was a nice surprise. The staff were very helpful when my son was ill and I needed to order food to my room. Food was good. Not an extensive choice for breakfast, but what was available was good. All staff were very pleasant.
Stayed 4 nights in Jun 2018
Response from Oui on Jul 18, 2018
Dear Jayne, Greetings from The Rim Resort, Chiangmai! Thank you for sharing your comments on Expedia. It’s great to read that our staff and offers upgraded room made your stay more enjoyable. Once again, thank you for staying with us and we hope you choose to stay with us again whenever your travel needs bring you back to Chiang Mai. Best Regards, The Rim Team

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Oui on Jun 8, 2018
Dear Fiona, Greetings from The Rim Resort, Chiangmai! Thank you very much for taking the time to share your rated our hotel to be recommended on Hotels.com. We appreciated your compliments that you enjoyed overall stay with us, we hope to have the opportunity to welcome you back again in the near future. Best Regards, The Rim Resort

8/10 Good

Jacki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly. The hotel is in a great location and you can walk anywhere in the old city. The rooms were clean. The Thai massages were also good. The resort is very buggy especially around the pool, but they provide bug spray. Also in a great location from the airport and they provide a shuttle to and from the airport. Also they have a shuttle to the night market!
Stayed 3 nights in May 2018
Response from Oui on Jun 8, 2018
Dear Jacki, Greetings from The Rim Resort, Chiangmai! Thank you for your review. It’s great to read that our location made you convenient to walk in the old city and our services as well as offers made your stay more enjoyable. I am appreciate that you have taken the time to post a review for us on Expedia. We hope to have the opportunity to welcome you back again in the near future. Best Regards, The Rim Resort