Ratings based on 64 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas, USA

absolutely delightful stay

Posted Mar 17, 2017
Pros: The hotel was clean, the staff helpful and friendly, the decore was lovely, and the location on the river was perfect for a quiet breakfast.
Cons: nothing
Location: An excellent place to eat is "Casa de Tapas". Western and Asian food served in a delightful atmosphere.
From the time the hotel shuttle van met us at the airport until the time it dropped us off for our departure, we experienced an absolutely delightful stay. The hotel staff was very helpful, friendly and attentive. Mr. Apichart and Mr. Sagun were particularly helpful. The tours they organized for us were great. In one day, we visited the most popular sites and always before the big tour groups arrived. The breakfast buffet was tasty, varied, and plentiful. There was a very nice choice of both western and Thai dishes. Our room was clean, comfortable and large. The bathroom had both a shower stall and a bath tub. Great Stay!
Comment from Hotel Management
Jun 14, 2017 by Arkom Bunpeng, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
5 out of 5
by A verified traveler

Perfect hotel on my purpose

Posted Oct 16, 2016 on Hotels
This is four days trip to Chienrai by myself. What I need was calm environment, gim and pool. When I arrived there, I found rental bicycle at the gate. It's free and I could enjoy riding a bike in a town for a while. This hotel has everything I need. I'm satisfied staying in this hotel.
Comment from Hotel Management
Jun 14, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
5 out of 5
by A verified traveler from San Kamphaeng, Thailand

Never disappointed with Imperial properties

Posted Oct 2, 2016 on Hotels
The hotel is located beside the Kok river in a very quite neighborhood. the grounds were well kept, the hotel itself was clean and very well cared for. The rooms were large, comfortable bedding, equipped with a refrigerator, coffeemaker, bathroom was excellent with lots of hot water and convenience items. A little out of the way but does have a shuttle bus to various venues. The complementary buffet breakfast had enough selection to please anyone. All around a great place to stay.
Comment from Hotel Management
Jun 14, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
4 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Good. Nice pool.
Comment from Hotel Management
Jun 14, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra Australia

Nice hotel , excellent staff

Posted Jul 28, 2016
When I just arrived the hotel , i could feel that I am home because of the kindness of the staff . I will definitely recommend this hotel
Comment from Hotel Management
Jun 14, 2017 by Arkom Bunpeng, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean

Posted Jun 27, 2016
We had a great time. The pool is real fun. The staff is cery friendly.
Comment from Hotel Management
Jun 14, 2017 by Arkom Bunpeng, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok Thailand

Quietly located on the bank of River Kok

Posted Feb 17, 2016
A very nice hotel located on the bank of River Kok which flows through Chiengrai nice view serene surrounding stayed here before and will come back again if ever in Chiengrai
Comment from Hotel Management
Jun 14, 2017 by Arkom Bunpeng, Hotel Management
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
5 out of 5
by Jon from Nong Thailand Thailand

Best stay in Chiang Rai for a few dollars more.

Posted Feb 6, 2016 on Hotels
Great Thai Food and a great swimming pool.
Comment from Hotel Management
Jun 14, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
4 out of 5
by Dennis

Posted Dec 23, 2015 on Hotels
Comment from Hotel Management
Jun 14, 2017
Dear Sir/Madam, We thank you very much for staying at Imperial River House Resort, Chiang Rai during your recent stay here in Chiang Rai and are pleased that you have taken the time to comment our hotel. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Kind regards, Arkom Bunpeng Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Space and Seclusion

Posted Nov 22, 2015
Pros: Large Room and Grounds
Cons: Better Communication about transportation into "town" and night markets
Location: The hotel is rather secluded. Can walk to Chivit Thamma Da which is a delicious fancy coffee house/restaurant.
Chiang Rai is a very small town that is just starting to see tourism in the form of overnight visitors. It seems that most people take a very long bus ride from nearby Chiang Mai (3 hours by bus) to quickly see the White Temple and The Golden Triangle and then drive back (3 hours) to their hotel in Chiang Mai. We wanted to extend our time in the small city and break up the drive. It was also in the middle of our 2 week trip so we thought we might want some easier days to regroup and rest without much scheduled. The Imperial River House is a great place to do this. It is one of the finer hotels in the city. The property is very large and right on the river. Spacious is the first word that comes to mind. There is a huge pool and lots of outdoor areas. While our room was gigantic it was a bit sparse. Everything was nice and clean but it certainly wasn't ostentatious or glamorous. It was what we needed and nothing more. A 4 Star hotel for a 2 Star price. Our favorite part about this hotel was the proximity to one of our favorite restaurants of the whole trip- Chivit Thamma Da. It's an adorable "coffee" house that no doubt has delicious coffee but also extraordinary food, real wine (hard to find in Thailand), delicious desert, a romantic location (on the river), and an adorable atmosphere. It's owed by a Thai local and her Dutch(?) husband. You can walk here from the hotel. It is through a random residential neighborhood, but we always felt safe in Thailand so we didn't mind it.