Exterior

Reviews of Hu Norcenni Girasole Village

Hu Norcenni Girasole Village
Via Norcenni 7, Figline e Incisa Valdarno, FI

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 230 reviews" "
Rating 8 - Good. 75 out of 230 reviews" "
Rating 6 - Okay. 28 out of 230 reviews" "
Rating 4 - Poor. 12 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2023

10/10 Excellent

Nitin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location is really beautiful. There are constant shuttles to transport from one location to other within the property. Nice food options and music on specific days Clean Cabins If you have not booked shuttle from the Figline station to this place- you may have a hard time getting a taxi from the station. I recommend to plan ahead for the commute from the train station to this property.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Everything is super, only the water in the pools was freezing cold in the end of April.
Stayed 2 nights in Apr 2023

4/10 Poor

Ulises

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

daniel s

Traveled with family
Liked: Cleanliness, room comfort
Great resort in Tuscany
Great glamping resort. So many activities, pools, mini golf, adventure course, games, and more! The mobile home are really unique. We stayed in the most basic one, and still LOVED it. Centrally located in Tuscany.
Stayed 2 nights in Sep 2020
Response from Customer Care - Human Company on Nov 19, 2020
Dear Guest, Thank you for your feedback about your stay. We are so happy reading that you enjoyed it! Kindest Regards Customer Care - Human Company

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quiet stay
We hoping to do more at our stay here, but due to seasonal changes a lot of activities and services weren’t available September 28-0ctober1. Next time, I would definitely go back.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Stefano on Sep 2, 2019
Grazie :-) Stefano

6/10 Okay

Verified traveler

Stayed 7 nights in Aug 2019
Response from Stefano on Sep 2, 2019
Grazie :-) Stefano

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in the heart of Italy
Very good, kids loved it! Swimming, sports and activities were spot on and fully stocked supermarket on-site so not lacking anything. Had a great week family of 6...
Stayed 7 nights in Aug 2019
Response from Stefano on Aug 29, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Stefano on Aug 29, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities, pools, restaurants, great views
Stayed 7 nights in Aug 2019
Response from Stefano on Aug 22, 2019
:-) Grazie Stefano

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
I stayed with my family (husband and 2 kids) for 3 nights in July. The campsite is fantastic! Well run, clean and with lots to do. The pools are fab and it’s a great place to relax. There are plenty of great options of places to eat and drink, and a reasonably priced supermarket. The campsite is set in lovely Tuscan countryside - lush and green. We didn’t have a car and used the campsite shuttle service to get to and from the local train station.
Stayed 3 nights in Jul 2019
Response from Stefano on Aug 2, 2019
thanks for the nice review. See you next time. Best wishes

8/10 Good

Frequent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great get away for the entire family. It has everything in one location.
Stayed 4 nights in Jun 2019
Response from Stefano Lampati on Jun 29, 2019
Grazie

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Stefano Lampati on Jun 22, 2019
Grazie :-)

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place with lot’s of staff and activities. It’s a place where you can stay for long and not get bored. It’s a pity that we stayed only overnight :(
Stayed 1 night in Jun 2019
Response from Stefano Lampati on Jun 22, 2019
... ... so we are waiting for your next "long" stay :-) Grazie Stefano Lampati

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the property was stunning. Everywhere was nicely spaced. The property came with good range of items in the kitchen and a BBQ. I will definitely come back to stay for longer.
Stayed 3 nights in May 2019
Response from Stefano on Jun 14, 2019
Grazie Stefano Lampati

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect holiday
Really nice family environment, excellent facilities, nice food. Polite friendly staff. My one criticism is that maybe the staff are a little to eager to perform they don’t take the time to make sure they know what we wanted. Incorrect or incomplete orders was a recurring theme of our stay but it was always rectified promptly and apologetically. A minor fault and we will definitely return. A near perfect place for a family holiday.
Stayed 7 nights in May 2019
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Spirko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to explore Florence area
Everyting was great.
Stayed 2 nights in May 2019
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal family holiday
We had a fantastic stay - the accommodation was extremely clean, new and ideal for our young family. the site boasts lots of facilities, however be warned not all are open all the time. We went early in the season and struggled with opening times. Likewise be warned that the accommodation is rural. the closest town/train station is 15-20 mins by car - 10 Euros in a taxi. Nothing is walkable however lots of amenities on site.
Stayed 7 nights in May 2019
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

4/10 Poor

Verified traveler

Disliked: Staff & service
Hope you speak Italian to stay here
Language barrier was a big issue. Very limited kitchen items, not enough dishes/ cups and silverware for the 4 people per apartment that we booked for.... good thing we had plastic utensils available. No checkout info given, and no one available, so we just left our keys in the room and sent an email. Still haven't heard anything back from them.
Stayed 1 night in Apr 2019
Response from Stefano on Jun 12, 2019
Really sorry for the inconvenient. We do our best but sometime we make a wrong.I apologise for that. Best regards, Stefano Lampati

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little slow after a very long drive for me but staff were helpful when I asked for they keys so ai can get some rest. We only stayed for one night, in their deluxe mobile home which is similar to lodges we stayed in camping sites in the UK. The accommodation itself was of an exceptional standard and everything was clean and new. Kitchenette was fully equipped with hobs, full size fridge freezer, filter cafetiere and even a nespresso machine. Tv with international channels and 2 toilets with showers so perfect for our family. Towels and shower gels were provided. The terrace looked lovely though we dis not have time to sit outside as we arrived in the evening and wanted to rest. We did have a stroll i to the main square with its supermarket, bars and restaurants and the kids had a dive in the indoor pool in the morning before check-out. The supermarket was big and well equipped, prices very reasonable. It looked like a great place to stay in the summer and for a longer period, unfortunately our stay was only too short this time but we hope to return one day. Staff friendly despite issues with PCs and so in at check-in and check-out, they did their best.
Stayed 1 night in Apr 2019
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

8/10 Good

TG, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and amazing restaurant! Very reasonably priced delicious local food.
Stayed 1 night in Sep 2018
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Michelle

Can't wait to return
Amazing place. Great staff. Superb accommodation and spotless
Stayed 3 nights in Sep 2018
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort
Very clean and nice resort, nice restaurants and plenty of pools.
Stayed 5 nights in Aug 2018
Response from Anna on Sep 3, 2018
thank you Scott , it is a pleasure read such a positive feedback ; we all hope you will be ouir guest again in the future .

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great family campsite
The children loved the pools and we all had a nice time here, and doing other activities e.g. High Ropes and attending the evening entertainment. There were a mix of nationalities - with a bias towards dutch than any other group, always good fun. The facilities are excellent, no sign of cost cutting, with things nicely done and not too much pressure on restaurant / lounger space etc. even at peak times
Stayed 7 nights in Aug 2018
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norcenni Girasole Club
The Norcenni Girasole Club is set in the Tuscan hills behind Florence. This is immediately wonderful on arrival. The accommodation was clean and well organized, with great airconditioning. This place is kid heaven and the lazy river is what made it for us. I would say was abit busy for us in august, so not sure we wld go again at such peak time, but that said we enjoyed our time there and the children absolutely loved it. The restaurants were wonderful. There is a wide range of food, and more than enough for self catering.
Stayed 1 night in Aug 2018
Response from Stefano on Jun 14, 2019
Grazie :-) Stefano Lampati

8/10 Good

Katja

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing location, bad mobile home
The location was amazing - in the Chianti region and near Firenze. It is a good starting point for daily trips. The camping is big, you have a lot of sport facilities, different food choice and a super market. The stuff is friendly. The pools seemed a bit old and also the mobile home was very old and unkept.
Response from Stefano on Aug 22, 2019
:-) :-) :-) Grazie Stefano

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
The location is good but the park is unloved and overcrowded, we have stayed at other parks in Italy with better facilities and amenities. So many things were labelled "out of order" from games to washing machines. Some staff were rude and some of the kids activities got overcrowded and looked unsafe.
Stayed 9 nights in Aug 2017
Response from Stefano on Aug 18, 2019
Dear Nancy, thanks a lot for your review that helps us to focus more on some important things.. That because our first focus is to give to our guests the opportunity to have a good holiday. That's why "Il Girasole" it's always "works in progress". So please read about us during this winter. Maybe some of our change will please you. Anyway, I hope to have you still our guest and I invite you to visit our site where you will always find the cheapest price. Best wishes and see you soon, Stefano Lampati

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great campsite with good facilities
Loved our holiday and the campsite was great - we had an excellent location so really enjoyed it - I suspect some of the other areas and pitches were less brilliant ?
Stayed 7 nights in Aug 2017
Response from Stefano on Aug 22, 2019
:-) Grazie Stefano Lampati

10/10 Excellent

Auke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big resort
Our accommodation was a sort of cabin, simple but perfect. The airconditioning was great as it was usually over 30 celcius outside. The resort is huge. We estimated nearly 3000 people stayed there. We (family with two young teens) enjoyed the two pools and so did many others, so it was very busy there. Lots of activities, restaurants, etc if you like those things. The resort also has excursions by bus to Florence, Pisa, Rome, etc.
Response from Stefano on Aug 18, 2019
:-) Grazie Stefano Lampati

8/10 Good

Nataša, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful tuscany villa with a great scenari.
Exelend swimming facilities.Good restaurants. Lots of green areas.Great location too explore Tuscany .
Stayed 2 nights in Jun 2017
Response from Stefano on Aug 20, 2019
:-) Grazie Stefano Lampati

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and camping
Amazing location. Helpful and friendly staff. Appartment nice, clean and very confortable. Highly recommended!!
Response from Stefano on Aug 18, 2019
:-) Grazie Stefano Lampati

10/10 Excellent

Lisa, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities
Great site in the hills of Tuscany
Excellent site for families. There is lots to do, the staff are amazing and the restaurants are good too. Even though the site was very busy, we always managed to get sunbeds around the pool regardless of time of day. Visitors are very well catered for and I would definitely recommend this site and hope to return one day. We had great views from our apartment near the top of the site. Great holiday!

10/10 Excellent

Nigel, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great site, lots of amenities.
Really enjoyed our stay here - very nice pools, restaurants and great location for day trips.

8/10 Good

Karel, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room on excellent facility
I can fully recommend a stay at the Norcenni Girasole Club for a holiday with children. The surroundings are beautiful, friendly and helpful staff, good facilities, very child friendly. The Villa Norcenni hotel is clean and comfortable. Nothing fancy, but a beautiful Toscana-style villa.
Response from ste on Sep 5, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Ian, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan Delight
3rd visit. Great place for families with kids of all ages.
Response from ste on Aug 31, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Gunter Werner, Windhoek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay ever!
We stayed for three nights in May but wish we could have stayed for at least two weeks! This was the best accommodation during our self-catering trip in Europe. I would 100% recommend the staff, apartment, swimming pools and the whole camping village. The location is also perfect. Everything was amazing, well done to all.
Response from ste on Aug 31, 2019
Grazie :-) Stefano Lampati

10/10 Excellent

Jessie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid friendly
This is an great family place to stay and rest after our 3 days of intense walking in Florence. Our kids loved this camping village, it has swimming pools, restaurants, market, play area...a kid's wish list galore. The staff were very friendly and helpful. The resort is spacious and insanely clean, I always saw staff keeping the ground clean (even from fruit dropping from trees). The accommodation was comfortable and well fitted to our group. We wished we would have booked a longer stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Stunning
This place is awesome. One of the most beautiful places I have ever stayed in the scenery is amazing. The camp site itself is also fantastic. Clean and friendly and with more than enough to keep the kids occupied on site. I would recommend this place to anyone and would encourage people to come stay and explore the local area as well.

10/10 Excellent

Sudhir, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first camping experience and I was pleasantly surprised to see how much fun the camping could be. They have amazing excursions that is cheaper than arranging of your own as well. Multiple restaurants, live music, kids amphitheater, water park you name it and they have it here. A complete holiday. Walking trip was amazing.

10/10 Excellent

Tiffany, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun
This is a fantastic place for families. Within their campus, you have everything you need to have fun for a weekend without leaving if you do not want to. Great place!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
camping
Pleasant.

8/10 Good

Gisele, Lacombe Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alberta tourist
Lovely place , beautiful view, clean , great restaurants on site

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent really enjoyed it. Local areas and for shopping a place called The Mall.

10/10 Excellent

Marilyn, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Camping Village for Families
We had a wonderful time here with our children ages 2 and 4. There were lots of pools and playgrounds to entertain the kids. The service was great and the onsite grocery store was perfect. We were able to do a daytrip to Pisa and Florence with the shuttle provided. The only downside is the more remote location when traveling by train but if you book a shuttle with the resort you shouldn't have a problem. Great value for the price!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aspi, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best camp site
Second visit and will go again

8/10 Good

Verified traveler

Liked: Staff & service
Gite part of campsite
we stayed here when travelling through France. Good chance to catch up on washing. one of the best showers we came across on a 4 week holiday that included several hotels. Well equipped kitchen. Quiet spot on the campsite. Somewhat musty and damp (in June!) which rather dragged down what would have been an excellent place.

10/10 Excellent

Ian S, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Superb for the kids
A great place for a family holiday. The pools and slides are perfect for children of all ages. 3 very good restaurants onsite. Wonderful views of Tuscan hills from the top pool. Very friendly and helpful staff at reception. All in all I would highly recommend this place and fully expect to return next year.

8/10 Good

Mike, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for young families
This is a perfect place for family with tons of activities and amenities.