Ratings based on 8 Verified Reviews

5.0 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel in perfect location.

Posted Sep 25, 2016
Wonderful hotel. Loved our time in Tuscany. Great place to relax and enjoy amenities as well as access other small towns in close proximity.
Comment from Hotel Management
Sep 26, 2016 by Fabio Datteroni, Hotel Management
Good morning, thank you for your kind review, we are all very happy to read your so kind words which make us so proud for the hard work and give us more reason to keep delivering the best quality and the best service to make our Guests Very Happy. We look forward to welcoming you back to Tuscany again soon Kind regards Fabio Datteroni General Manager & All the Staff Members
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 29, 2016
Pros: spa facilities, the pool, areas around hotel to relax in. the views are sensational, as it's on a hill top the wind is beautiful in the heat.
Cons: A written sheet for guests with ideas /costs /time needed for each excursion / of things to do outside the hotel, need options to consider.
Location: Exquisit location,tranquil Lots of wineries but awkwardly difficult to locate information/costs (very high)of travel/cabs, to/from
every room is individual, good idea to check which one you have been allocated before arrival to be sure it suits your personal taste the staff are truly helpful. food is very expensive indeed but quality is very good breakfast is superb
Comment from Hotel Management
Aug 29, 2016 by Fabio Datteroni, Hotel Management
Good morning, thank you for your kindness in reviewing your stay, evert point has been duly noted and taken in the highest consideration. We look forward to welcoming you again soon at our property Kind regards Fabio Datteroni General Manager & All The Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2016
Pros: everything
Great hotel, beautiful grounds, exceptional service. It is a little ways out from Sienna and Florence, but the service is unparalleled and the views are outstanding.
Comment from Hotel Management
May 13, 2016 by Fabio Datteroni, Hotel Management
Thank You Very Much! Kind regards Fabio Datteroni General Manager & All The Team Members
5 out of 5
Recommended
for Couples
by A verified traveler from New York, New York

One of the best places we have ever stayed!!!

Posted Apr 15, 2015
Pros: EVERYTHING!!!!! It was beautiful, romantic and every member of the staff was top notch!!!
Cons: As far as I am concerned...nothing, it's perfect!!!
Location: Location is great! They have a shuttle that takes you to Florence or Siena each on 3 different days and about 40 mins from the hotel. So convenient!
We cannot say enough about Castello del Nero. It is truly a paradise. The hotel is beautiful and romantic! We loved sitting outside with our wine and just enjoying the scenery! The views are incredible, our room was comfortable, clean and beautiful. The hotel staff is top notch. Friendly, courteous and very, very helpful!!! From the second we arrived until the moment we left, they could not have been more helpful. When we arrived at the hotel we were welcomed by a smiling staff. They had a lovely woman show us the restaurants, bar area and the outside deck and then a woman from the spa greeted us with a warm, lavender scented cloth and told us just a little about the spa. We arrived at the hotel at approximately 4pm on Easter Sunday and asked them if possible, we would like to do some kind of a wine tour for the following day and that we didn't have dinner plans for Easter. They made us a reservation at a wonderful restaurant for that night, arranged for a car to pick us to take us there and then pick us up after dinner for our return to the hotel. They also set up a private wine tour for us complete with a lovely english speaking driver who took us to a couple of really nice towns to explore. They made all of our reservations for tastings and tours at 3 different wineries and lunch. The driver was awesome and took routes that would show us the beautiful scenery and told us a lot about the area. It was an amazing day in every way!!!! We loved every second of it!
Comment from Hotel Management
Apr 21, 2015 by Fabio Datteroni, Hotel Management
Dear Guests, how we can we say THANK YOU for a so splendid review? GRAZIE from the all team at Castello del Nero We look forward to welcoming to Tuscany soon again. Kind regards from a Sunny Tuscany Fabio Datteroni General Manager & all the Staff Members
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous

Posted Jun 19, 2014
The best hotel and experience I have has for a long time in a hotel
Comment from Hotel Management
Apr 20, 2016 by Fabio Datteroni, Hotel Management
Good afternoon from Castello del Nero, thank you. Best regards from Sunny Chianti. Fabio Datteroni General Manager and Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Brasil

Fantástico, maravilhoso! Local perfeito!

Posted Sep 3, 2016
Local maravilhoso e bem situado! Staff muito educado e gentil! Serviço perfeito! Café da manhã maravilhoso e com vista fantástica, restaurante La Torre imperdível! Quarto amplo e sofisticado (suíte)! Recomendadíssimo! Restaurante do jardim/ piscina também muito bom!
Comment from Hotel Management
Sep 5, 2016 by Fabio Datteroni, Hotel Management
Obrigado! Fabio Datteroni General Manager & All The Staff Members
5 out of 5
Recommended
for Everyone
by Federica from reggio emilia, italia

Ottimo hotel per una vacanza di coccole e relax

Posted Nov 9, 2012
Bellissimo hotel, situato in una posizione molto comoda per raggiungere i paesini più caratteristici del Chianti. Personale qualificato, molto disponibile e gentile. Vivamente consigliato.
Comment from Hotel Management
Apr 20, 2016 by Fabio Datteroni, Hotel Management
Good afternoon from Castello del Nero Federica, thank you. GRAZIE! Best regards from Sunny Chianti. Fabio Datteroni General Manager and Staff
5 out of 5
Recommended
by A verified traveler from Blois

La Toscane comme vous l'avez rêvée !

Posted Aug 4, 2006
Un paradis de calme, de bon goût, de confort et de luxe. Dans ce manoir, perché au sommet d'une colline surplombant vignes et oliviers, entre le thé au bord de la magnifique piscine et le Prosecco sur la terrasse, votre séjour atteindra la perfection !
Comment from Hotel Management
Apr 20, 2016 by Fabio Datteroni, Hotel Management
Good afternoon from Castello del Nero Andrè, thank you. Best regards from Sunny Chianti. Fabio Datteroni General Manager and Staff