Ratings based on 87 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Exceptional hotel/spa with all the extras!

Posted Nov 6, 2016
Most charming and comfortable place in Italy! We were blown away with the setting and the atmosphere. The entire staff was gracious and went well out of their way to please. Will have to mention the lead restaurant host, Kroneos (. Not sure if spelling!) as he made our experience a delight!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
5 out of 5
by A verified traveler

Could be a real gem

Posted Sep 25, 2016 on Hotels
Amazing property and views with good location and ver nice breakfast. The fine dining restaurant was good (though expensive for the area) although the less formal osteria was totally over-priced, and not worth it. The spa was a bit small and the pool not heated, and the jacuzzi definitely lukewarm. Overall great property and enjoyable stay although i feel management are missing an opportunity for greatness? Set reasonable prices as to capture your internal demand rather than having people feel ripped off and leave premises.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Chianti

Posted Sep 25, 2016
Fantastic hotel, great restaurants, superb personal service. Our second visit, and hopefully not our last.
5 out of 5
by A verified traveler

Lovely place in the hills of Chianti

Posted Sep 24, 2016 on Hotels
Beautiful resort, great service!
5 out of 5
by jodie from Minnetonka Mn

Charming luxury castle hotel in heart of Chianti

Posted Jul 29, 2016 on Hotels
The hotel was fantastic and the service was impeccable. Everyone on the staff went out of their way to make us feel specia throughout our stay. Very personal attention. We had to leave early the last morning so they thoughtfully offered to make us box lunches (no additional charge) and had them ready at 5 am for us. The pool and grounds are breathtaking with the rolling hills of the vineyards and castles in every mountain top. Very well maintained. The location was great to get to many vineyards and castles in Chianti. The two restaurants were amazing, one more casual and one more formal. The rooms were charming with very comfortable beds, sky tv in many languages, and in the castle. local vineyards held wine tastings at the hotel at 4pm. Absolutely loved it!
1 out of 5
by MP from India

Complete Disappointment.. Waste of money !!!

Posted Jun 12, 2016 on Hotels
Good Property in a far away location. Terrible service, staff is unwilling to please you... seen better service at 3 star hotels ..issues with room left unresolved over 2 nights... Disgusting Service... Poor Wifi... the staff has no solution for any of the problems.. ridiculous !!
5 out of 5
by Thad from MIami

Gem in Tuscany

Posted May 31, 2016 on Hotels
Used as an amazing base to explore Tuscany by auto. Really gorgeous hotel and grounds with exceptional restaurant. You may eat on the terrace overlooking the vineyards & olive trees. Very special hotel
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 29, 2016
A lovely view of the rolling hillsides from the terrace.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Very nice renovated hotel

Posted Apr 20, 2016
Pros: Staff, food & room
Cons: nothing
Location: Chianti is right outside your door step... lots of great food & wine. Views in every direction.
Driving up the hill to the property the look & views are amazing. It's newly renovated but with an old charm. Lot's of stone & wood coverings. The staff was very helpful, the breakfast amazing and dinner was outstanding. It was too cold to sit by the pool but we enjoyed a day at the spa facility... indoor pool, sauna, stream room, etc. Great location for exploring Chianti region.