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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, down comforters, minibar, in-room safe

Guest reviews

4.4/5 Excellent
571 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationMitsui Outlet Park Makuhari7 min walk
Popular LocationMakuharikaihin Prefectural Park7 min walk
Popular LocationMakuhari Messe14 min walk
AirportTokyo (NRT-Narita Intl.)35 min drive

Choose dates to view prices

  • Moderate Twin Room, Smoking

    Room amenities

    • 387 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsModerate Twin Room, Smoking
  • Moderate Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsModerate Twin Room, Non Smoking
  • Standard Twin Room, Smoking

    5/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsStandard Twin Room, Smoking
  • Standard Twin Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsStandard Twin Room, Non Smoking
  • Standard Double Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Double Room, Non Smoking
  • Moderate Double Non Smoking

    5/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsModerate Double Non Smoking
  • Standard Room, Smoking

    Room amenities

    • 279 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 King Bed
    More detailsStandard Room, Smoking
  • Standard Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 279 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 King Bed
    More detailsStandard Room, Non Smoking
  • Superior Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsSuperior Twin Room, Non Smoking
  • Superior Twin Room, Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsSuperior Twin Room, Smoking
  • Moderate Triple Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 5
    • 3 Twin Beds
    More detailsModerate Triple Non Smoking
  • Moderate Triple Smoking

    Room amenities

    • 387 sq ft
    • Sleeps 5
    • 3 Twin Beds
    More detailsModerate Triple Smoking
  • Superior Double Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double Room, Non Smoking
  • Superior Double Room, Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double Room, Smoking
  • Superior Twin Room, Non Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsSuperior Twin Room, Non Smoking, Corner
  • Superior Twin Room, Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsSuperior Twin Room, Smoking, Corner
  • Superior Double Room, Non Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double Room, Non Smoking, Corner
  • Superior Triple Room, Non Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 5
    • 3 Twin Beds
    More detailsSuperior Triple Room, Non Smoking, Corner
  • Superior Triple Room, Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 5
    • 3 Twin Beds
    More detailsSuperior Triple Room, Smoking, Corner
  • Superior Quadruple Room, Non Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 6
    • 4 Twin Beds
    More detailsSuperior Quadruple Room, Non Smoking, Corner
  • Junior Suite Twin Room, Non Smoking, Ocean View

    Room amenities

    • 688 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Large Twin Beds
    More detailsJunior Suite Twin Room, Non Smoking, Ocean View
  • Junior Suite Double Room, Non Smoking, Ocean View

    Room amenities

    • 688 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite Double Room, Non Smoking, Ocean View
  • Suite, Non Smoking, Ocean View

    Room amenities

    • 936 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsSuite, Non Smoking, Ocean View
  • [Single Use] Moderate Double, Non Smoking

    Room amenities

    • 387 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[Single Use] Moderate Double, Non Smoking
  • [Single Use] Suite, Non Smoking, Ocean View

    Room amenities

    • 936 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Suite, Non Smoking, Ocean View
  • [Single Use] Superior Double Room, Non Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[Single Use] Superior Double Room, Non Smoking, Corner
  • [Single Use] Superior Double Room, Non Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[Single Use] Superior Double Room, Non Smoking
  • [Single Use] Superior Double Room, Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[Single Use] Superior Double Room, Smoking
  • [Single Use] Superior Twin Room, Non Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Superior Twin Room, Non Smoking, Corner
  • [Single Use] Superior Twin Room, Non Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Superior Twin Room, Non Smoking
  • [Single Use] Junior Suite Double Room, Non Smoking, Ocean View

    Room amenities

    • 688 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details[Single Use] Junior Suite Double Room, Non Smoking, Ocean View
  • [Single Use] Superior Twin Room, Smoking, Corner

    Room amenities

    • 548 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Superior Twin Room, Smoking, Corner
  • [Single Use] Junior Suite Twin Room, Non Smoking, Ocean View

    Room amenities

    • 688 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Junior Suite Twin Room, Non Smoking, Ocean View
  • [Single Use] Moderate Twin Room, Non Smoking

    Room amenities

    • 387 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Moderate Twin Room, Non Smoking
  • [Single Use] Moderate Twin Room, Smoking

    Room amenities

    • 387 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Moderate Twin Room, Smoking
  • [Single Use] Superior Twin Room, Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[Single Use] Superior Twin Room, Smoking

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Chiba

Located in Chiba, Hotel New Otani Makuhari is in the city center and on the boardwalk. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Looking to enjoy an event or a game while in town? See what's going on at Chiba International Swimming Pool.

Visit our Chiba travel guide
Map
Popular Location

What's nearby

  • Mitsui Outlet Park Makuhari - 7 min walk
  • Makuharikaihin Prefectural Park - 7 min walk
  • Makuhari Messe - 14 min walk
  • ZOZO Marine Stadium - 16 min walk
  • Chiba Lotte Marines Museum - 19 min walk

Getting around

  • Tendai Station - 8 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Narita Intl. Airport (NRT) - 35 min drive

Restaurants

  • SATSUKI — 1 min walk
  • Taikan En — 1 min walk
  • 麦まる - 4 min walk
  • VELOCE - 5 min walk
  • LOTTERIA - 6 min walk

About this property

Hotel New Otani Makuhari

4-star family-friendly hotel, walk to Tokyo Bay
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 418 rooms provide free WiFi and free wired Internet, LED TVs with digital channels, and conveniences like refrigerators and electric kettles. Guests will also find minibars, room service, and premium bedding.
Hotel New Otani Makuhari offers 418 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Individually-wrapped food options available for breakfast
Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3667 for adults and JPY 2178 for children
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the room rate for children ages 9 and younger who stay free.
Please note: The Breakfast Included rate plan includes breakfast for guests age 10 and older. Additional fees apply to children 4-9 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
As of April 1, 2020, guests must be at least 20 years to stay in a smoking room.

Renovations and closures

This property is undergoing renovations from May 14 2020 to March 31 2021 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free, per registered adult, when using existing bedding
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3667 for adults and JPY 2178 for children (approximately)
  • Facilities fee: JPY 5500 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Individually-wrapped food options are available for breakfast.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Makuhari and receive a full refund?
Yes, Hotel New Otani Makuhari offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Makuhari cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel New Otani Makuhari?
As of Jul 14, 2020, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Jul 16, 2020 start from $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
This family-friendly Chiba hotel is located on the boardwalk, within a 10-minute walk of Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park. Makuhari Messe and Chiba Lotte Marines Museum are also within 1 mi (2 km). Narashino Kaihin-Makuhari Station is 14 minutes by foot.

Guest reviews

Overall score and ratings for Hotel New Otani Makuhari

4.4
Excellent
5 - Excellent
313
4 - Good
198
3 - Okay
42
2 - Mediocre
14
1 - Poor
4
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Feb 2020

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, room comfort
Not so good with family

Everything is fine except the cleanliness in the room. Full of dust at the curtain where u can see the thicknessof dust with your eyes. The carpet is dusty and look very old. So not good with family with kid or old people. I am choosing 4 adults and 1 kid room which is pretty small when added 2 extra beds inside. Toilet and shower are in the same area so quite difficult for 5 of us to use.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location

Walking distance to JR Kaihimmakuhari station and eateries and Mitsui Outlet Park Makuhari. Makes it a convenient location and room is considered very big for Japan hotel standard and the public airport limousine bus stopped by right outside one of the back exit! Would be wonderful if I Don’t have to pay extra for breakfast for my 7 year old child! If she’s 10 years old and older - it would be free since my room is for 3 adults! What a weird rule - it’s like children are not welcome. Other than that, “It’s A Great choice.

Stayed 3 nights in Dec 2019