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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Moderate Twin Room, Smoking
Room with view
387 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite Twin Room, Non Smoking, Ocean View
Room with view
688 square feet
2 Large Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Double Room, Non Smoking, Corner
Room with view
548 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Triple Room, Non Smoking, Corner
Room with view
548 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Triple Room, Smoking, Corner
Room with view
548 square feet
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Moderate Twin Room, Non Smoking
Room with view
387 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Quadruple Room, Non Smoking, Corner
Room with view
548 square feet
4 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club) Moderate Twin Room, Smoking
Room with view
388 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club)Moderate Twin Room, Non Smoking
Room with view
388 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
MembershipFitnessclub access for guests18years older Club&Club SuperiorDoubleRoom Non Smoking Corner
Room with view
549 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Superior Twin Room, Smoking, Corner
Room with view
548 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club)Superior Double Room Non Smoking
431 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club)Superior Twin Room, Non Smoking
431 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club)Superior Double Room, Smoking
Room with view
431 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Standard Twin Room, Non Smoking
Room with view
279 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club)Superior Twin Room, Smoking
Room with view
431 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Membership Fitness club access for guests 18 yrs older Club&Club SuperiorTwinRoom, NonSmoking Corner
549 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
(Membership Fitness club access for guests 18 years older Club&Club)SuperiorTwinRoom Smoking Corner
Room with view
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Superior Double Room, Smoking
Room with view
430 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, Non Smoking, Corner
Room with view
548 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Moderate Double Non Smoking
Room with view
387 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, Smoking
Room with view
279 square feet
2 Twin Beds 1 King Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking
Room with view
279 square feet
2 Twin Beds 1 King Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Superior Twin Room, Non Smoking
Room with view
430 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, Smoking
Room with view
430 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, Non Smoking
Room with view
430 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Twin Room, Smoking
Room with view
279 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite Double Room, Non Smoking, Ocean View
Room with view
688 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room, Non Smoking
Room with view
279 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Non Smoking, Ocean View
Room with view
936 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star family-friendly hotel, walk to Makuhari Messe

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Laundry facilities
Smoke-free property

Location

This family-friendly Chiba hotel is located on the boardwalk, within a 10-minute walk of Mitsui Outlet Park Makuhari, Makuhari Messe, and Makuharikaihin Prefectural Park. Chiba Lotte Marines Museum and Makuhari Beach are also within 15 minutes. Narashino Kaihin-Makuhari Station is 5 minutes by foot.

Hotel Features

This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Room Amenities

All 418 rooms offer free WiFi and free wired Internet, LED TVs with digital channels, and comforts like premium bedding and down comforters. Other amenities available to guests include refrigerators, minibars, and room service.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from 14 May 2018 to 14 May 2020 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel New Otani Makuhari features an outdoor tennis court and an indoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly hotel also offers an outdoor pool, an indoor pool, and a health club. Onsite self parking is complimentary.

Hotel New Otani Makuhari is a smoke-free property.

  • Free theme park shuttle
  • Elevator/lift
  • Number of bars/lounges - 2
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1993
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Health club
  • Free wired Internet
  • Outdoor pool
  • Number of coffee shops/cafes - 2
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Indoor tennis court
  • Shopping on site
  • Outdoor tennis court
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 418
  • Number of floors - 24
  • Wedding services
  • Multilingual staff

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese
  • Chinese

Parking

Free self parking

Room Amenities

Hotel New Otani Makuhari offers 418 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature down comforters and premium bedding. LED televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Minibar
  • LED TV
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Digital TV service
  • Free WiFi
  • Bidet
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • In-room climate control (heating)
  • Electric kettle
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

SATSUKI - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Taikan En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Isshin - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

Keyaki - Overlooking the ocean, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3600 for adults and JPY 2138 for children (approximately)
  • Facilities fee: JPY 5400 per person and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Makuhari
  • Hotel New Otani Makuhari
  • Hotel Otani Makuhari
  • Makuhari Hotel
  • Makuhari New Otani
  • Makuhari New Otani Hotel
  • New Otani Hotel Makuhari
  • New Otani Makuhari
  • New Otani Makuhari Hotel
  • Otani Makuhari
  • New Otani Makuhari Chiba

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Promotions

Breakfast Offer

Book a stay in a rate category that includes breakfast and receive breakfast for adults. Children ages 4-9 years old are charged a breakfast fee at the property.


Must book selected rate category to receive benefits. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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