Ratings based on 700 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Perfect for Narita

Posted Mar 23, 2017
Easy to find only two stops from Narita airport this was a really useful stopover. It's a short walk to the Narita-san temple which shouldn't be missed.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel close to the airport

Posted Mar 20, 2017
Pros: Clean and comfortable room with good facilities
Cons: The only issue was access from the train station to the hotel, which was difficult to find.
Clean and comfortable hotel room, free shuttle to airport, but a little hard to find from the train station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel to stay

Posted Mar 18, 2017
Comfortable stay for a night No regret to choose this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Cute clean hotel with good location

Posted Mar 3, 2017
I booked a single non-smoking room. The room was great! Very clean, had a fridge and television and other amenities. Plenty of toiletries provided. The staff was very helpful and friendly. The hotel is a very short walk from the Keisei and JR Narita train stations. There is a 24-hour convenience store right across the street that came in very handy for snacks and drinks and such. Would definitely stay here again!
3 out of 5
Recommended
for Everyone
by A verified traveler from oxford

Hotel near Narita station

Posted Feb 26, 2017
Room was good, spacious for Kyoto standards, clean and safe. Bed was very comfortable. Lots of choices for breakfast, continental and Japanese. Complimentary free bus to the airport, tickets must be reserved though as only minibus and approx 1 bus every hour.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne, Australia

Modern friendly hotel close to station

Posted Feb 26, 2017
Spacious, clean, modern hotel. Staff friendly with good command of English. Less than 10 minutes walk from Narita station and escalator available for going up or coming down from station to ground level. Hotel has shuttle bus to Narita airport. The only hotel with English Channel CNN (dubbed Japanese simultaneously ruined quite a bit).
4 out of 5
Recommended
for Everyone
by A verified traveler from usa

Very small room

Posted Feb 21, 2017
Hotel pleasant but really small. Good location in Narita.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient!

Posted Feb 7, 2017
Very convenient hotel, close to Narita Airport and Narita station, and with a free shuttle bus. Room was small but comfortable, hotel staff were very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from wilmington de

Super location for this airport gem

Posted Feb 3, 2017
We had an overnight layover in Narita and I booked the Richmond because it had a free shuttle. Boy did I luck out. While the room is small, it was immaculate and quite comfortable and clean. The hotel is a short walk to a 24/7 convenience store and lots of restaurants including a 24/7 McDonald's. I would definitely stay there agin since it was affordable and clean.
2 out of 5
by A verified traveler

staff were rude

Posted Jan 20, 2017
Pros: bedsheets
Cons: front desk to be more friendly
receptionist/.front desk was rude and did not even offer help with luggages