Ratings based on 589 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Hotel for wedding

Posted Sep 4, 2016
Nice place, comfortable. A little noisy at times outside of the room.
Comment from Hotel Management
Sep 12, 2016 by Jessica Singer, Operations Manager, Hotel Management
Thank you for taking the time to review our hotel online. I'm glad to hear that we provided a comfortable place for your visit for a wedding. I hope the next time you're in town you will come and visit us again!
5 out of 5
by A verified traveler from Chicago

Comfortable stay

Posted Aug 8, 2016
The hotel was very nice. Updated throughout. The pool was a little small, but still very nice area. The bed and pillows were amazing. And the updated shower is beautiful.
Comment from Hotel Management
Aug 8, 2016 by Alan, Hotel Management
Dear Christy, Thank you for taking a moment to provide us with some comments regarding your most recent stay. I'm happy to hear that you enjoyed our pool and the other updates we have made to the hotel. We hope you'll come visit us again soon and I thank you for staying with us. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 out of 5
by A verified traveler

Nice hotel and location is very convenient

Posted Aug 1, 2016
Nice and peaceful and very comfortable ,employees are very respectful if there is a problem, it's addressed immediately.
Comment from Hotel Management
Aug 2, 2016 by Alan, Hotel Management
Dear Linda, Thank you for your recent stay with us and providing feedback in regards to your accommodations. We're always happy to hear from our guests and it's wonderful to hear that you found your room comfortable and that our team members were able to address your concerns. Thank you again for staying with us and we hope to see you again soon. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
5 out of 5
by A verified traveler from Council Bluffs, IA

Nice hotel and relaxing

Posted Jul 25, 2016
Pros: Cleanliness and confortable
Cons: Perhaps some vending machines and a brochure in the room as to where everything is located in the hotel, i.e. swimming pool, etc.
Location: Easily access to the interstate and loved the shopping and mall area near by.
It was great. We had stayed before and that is why we came back. The view from our window was spectacular.
Comment from Hotel Management
Jul 25, 2016 by Alan, Hotel Management
Thank you for taking a moment to provide us with some comments regarding your recent stay with us. I'm very pleased to hear that you enjoyed your time with us and you were able to take advantage of our local shopping in the Promenade mall. I will be looking into the possibility of adding a brochure or hotel guide in our rooms that explains where features of the hotel are. Thank you again for your review and thank you for visiting us. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
4 out of 5
by A verified traveler from london

Nice hotel for business travel

Posted Jul 4, 2016
Comfortable and efficient for business travel with nice room service
Comment from Hotel Management
Jul 18, 2016 by Alan, Hotel Management
Dear sara, I'm delighted to hear that you enjoyed your stay with us and found your room to comfortable. I hope you enjoyed our room service offerings and that we will see you in your future visits to the area. Sincerely, Alan Gagnon Operations Manager
4 out of 5
by Jennifer from Bonita springs Florida

Great hotel unruly guests

Posted Jun 27, 2016 on Hotels
I've stayed here in the past love the hotel but last night was awful 20 or so unsupervised kids were in the pool whipping each other with towels playing in the shower loud rap music and riding hover boards in the halls and very disrespectful !
Comment from Hotel Management
Jun 30, 2016 by Alan, Hotel Management
Dear Jennifer, Thank you kindly for offering us some feedback regarding your recent stay with us. I’m sorry to hear that you encountered an issue with some of our more boisterous guests during your time here. We will be on the lookout for future occurrences and take the appropriate action to ensure the satisfaction of all our guests. We hope you will continue to stay with us in the future and I thank you again for your review. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
4 out of 5
by Matthew

Nice property but pool area needs attention.

Posted Jun 14, 2016 on Hotels
one night stay; it was fine. room was clean and nice. However, pool deck was covered in green/black mildew. Gross! Enjoyed all aspects of hotel except the pool area.
Comment from Hotel Management
Jun 30, 2016 by Alan, Hotel Management
Dear Matthew, Thank you for taking a moment to offer some feedback and comments in regards to your recent stay with us. We enjoy hearing from our guests and always welcome suggestions on ways we can improve our service and deliver an outstanding stay to everyone that comes to visit us. I thank you for staying with us and we hope to see you again in your future travel to Chicago. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook
5 out of 5
by A verified traveler

Happy at Aloft Bolingbrook

Posted Jun 13, 2016 on Hotels
Very friendly, helpful and polite staff! Everybody I had encounter with was wonderful. Liked the design, modern and fresh. The only minus - could not make the room fully dark.
Comment from Hotel Management
Jun 16, 2016 by Alan, Hotel Management
Thank you for your kind review of our hotel. I will pass your comments along to our entire staff and management. We always strive to improve the service and quality we offer to our guests and we are very appreciative of any feedback you have for us. I hope you'll stay with us again soon. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 out of 5
by James

Posted Jun 9, 2016 on Hotels
I have stayed at this hotel many times and have never been disappointed.
Comment from Hotel Management
by Alan, Hotel Management
Dear James, Thank you very much for taking a moment to provide us and our guests with a review of your recent stay. I'm delighted to hear that we exceeded your expectations and you enjoyed your time here in Chicago. I hope we will see you again in your future visits to the area and thank you for your continued patronage of our hotel. Sincerely, Alan Gagnon Operations Manager Aloft Bolingbrook alan.gagnon@aloftbolingbrook.com
5 out of 5
by facundo

This traveler left a rating score only Posted Jun 6, 2016 on Hotels