Ratings based on 838 Verified Reviews

4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, reasonable price

Posted May 15, 2017
The staff, especially at the desk, was very friendly, helpful and accommodating. Room was a little small but had a nice view and within walking distance to restaurants and shopping.
Comment from Hotel Management
May 20, 2017 by Oscar Rivera (Front Desk Manager), Hotel Management
What a terrific review! We are so delighted to know that we showcased what we take pride in most: taking care of our guests! We hope this experience opens the opportunity to many other future stays with us. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheboygan, WI

Awesome!

Posted May 4, 2017
Pros: Everything! The décor, the room, the proximity to everything downtown.
Location: Shake Shack, Lou Malnati's, Michigan Ave (shopping)
First time staying here. Check in was fast, the guy that checked us in was really nice and helpful. The room was super cute and clean, the bed was super comfortable! Within walking distance of everything. I would def. Recommend and would stay here again if I needed to stay in Chicago.
Comment from Hotel Management
May 8, 2017 by AGM, Hotel Management
Wow-thanks so much for the great feedback on your stay! We're so glad you loved the location and decor of the Aloft, and look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great hotel

Posted Apr 10, 2017
Great location, very comfortable hotel, great amenities, but the best was the hotel staffs. They were all really nice and very helpful, makes us feel at home. This is the hotel i feel most welcomed. I just wish we could get free flow of coffee 😁
Comment from Hotel Management
Apr 15, 2017 by Oscar Rivera (Front Desk Manager), Hotel Management
Thank you so much for taking the time to review your stay with us. It's an absolute pleasure having you with us and we are so delighted to know that we were able to meet our goal of providing a memorable experience for you. We hope to welcome you again in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Just the right place!

Posted Apr 4, 2017
Pros: I liked the location and the room was great!
This hotel was close enough to walk places, and in the right area to get an Uber if you wanted to go sightseeing at the Willis Tower, Navy Pier or Chinatown. The view was decent, you could see the city around you. I would stay here again!
Comment from Hotel Management
Apr 9, 2017 by Oscar Rivera (Front Desk Manager), Hotel Management
We thank you so very much for sharing your experience with us! We are delighted to know that you enjoyed all the benefits here at the aloft, including our location! We are within walking distance, or an uber drive, away from everything and anything in Chicago. We look forward to your visit!
5 out of 5
by A verified traveler

Posted Mar 28, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by AGM, Hotel Management
Thanks for the 5 star review, Mr!
4 out of 5
by hsuanyu

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by AGM, Hotel Management
Thanks for the great review!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good location

Posted Mar 19, 2017
Great room. Bar very small and limited. Check in was a bit slow. Very good restaurant and coffee kiosk.
Comment from Hotel Management
Mar 21, 2017 by Oscar Rivera (Front Desk Manager), Hotel Management
Jim, thank you for your feedback. Rest assured, we will use your suggestions to better your guest experience and everyone else's during future stays.
5 out of 5
by Gustavo

Very satisfied

Posted Mar 16, 2017 on Hotels
From the moment you step into the hotel you breathe a climate of happines. Bedrooms was modern and clean. Near by many cool places. Polite staff members. Excellent value for the price.
Comment from Hotel Management
Mar 21, 2017
Wow! Gustavo, we are super delighted you felt welcomed the moment you walked in. We are all dedicated to serving your needs and creating a climate of happiness, as you put it. We hope you left with a lingering desire to visit Chicago and us as well!
5 out of 5
by A verified traveler

Posted Mar 16, 2017 on Hotels
I really enjoyed my stay. Not only were they helpful and cool, down to earth people, they directed me where the restaurant I wanted. It is also in a fun area. Walking distance from the bars and I was happy with the room
Comment from Hotel Management
Mar 21, 2017
Thank you very much for taking the couple of minutes to share your experience with us at the aloft! We all work diligently to create a stay where you feel at home away from home. We are delighted to know that our staff assisted with every one of your needs. We hope that you enjoyed your stay and we hope to see you soon!
5 out of 5
by Phillip

Posted Mar 15, 2017 on Hotels
Nice connected restaurant and bar, as well as several seats in the lobby to meet up with people or to hang out with a cocktail.
Comment from Hotel Management
Mar 17, 2017
Hey Phillip, thank you for the awesome review! We are very lucky to be partnered with Beatrix because their food and drinks are so delightful. We always encourage our guests to experience their services and we are glad you enjoyed it! We hope to see you soon in the near future!