Ratings based on 1,183 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Stayed for two night. Close to the train station

Posted May 20, 2017
Staff was friendly and helpful. Breakfast was hot and good variety. Room was clean and comfortable
Comment from Hotel Management
May 21, 2017 by Taraina , Hotel Management
Mike, we appreciate that you took the time to share a review of our hotel! It is always our goal to ensure our guests feel welcomed to the hotel, and it seems that we accomplished that with you. We're glad that you enjoyed your room accommodations and our complimentary breakfast. Please allow to be of service to you again when you're in our area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Great hotel and staff is very welcoming. Hotel also servers breakfast
Comment from Hotel Management
May 21, 2017 by Taraina , Hotel Management
Thank you for posting a review of your experience at our hotel! We're glad to see that you found our team members to be welcoming, and that you enjoyed our complimentary hot Homestyle breakfast. Please come to visit with us again when your in our area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and clean

Posted Apr 26, 2017
Pros: Quiet and clean
Cons: ?
Location: Was good for us
It was a good stay. Great staff, clean, and good complimentary breakfast
Comment from Hotel Management
Apr 27, 2017 by Taraina, General Manager, Hotel Management
We appreciate your review, and that you chose us for your lodging needs. We hope that you will return to visit with us again in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 26, 2017
Excellent location. Lots of different types of restaurants.Great Shopping close by. Afforable and close to downtown Chicago without downtown prices
Comment from Hotel Management
Apr 27, 2017 by T, Hotel Management
Thank you for sharing a review of your stay with us. We're glad that you found our location convenient, and your room rate affordable. Please visit with us again when you're in our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good breakfast

Posted Apr 15, 2017
We have come many times, it is our favourite hotel in Schaumburg
Comment from Hotel Management
Apr 25, 2017 by Taraina, General Manager, Hotel Management
Thank you so much for your kind review! We honestly work diligently to provide a positive, and welcoming experience for every guest that comes through our doors. We look forward to being of service to you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

call ahead

Posted Apr 7, 2017
Hotel was nice the obly disappointing thing was that the pool was close, I went there with my son for spring break and my son was very upset about the pool
Comment from Hotel Management
Apr 27, 2017 by Taraina, General Manager, Hotel Management
We appreciate that you took the time to share a review on our hotel. Please accept our apology for the disappointment that you experienced due to our unanticipated pool closing. We hope that this incident doesn't deter you from staying with us if/when you're in the area. Feel free to let us know how we may be of service to you and your son.
4 out of 5
Recommended
for Everyone
by A verified traveler

Right in shopping district!!

Posted Apr 7, 2017
We stayed to shop at IKEA. Hotel and staff were fine.
Comment from Hotel Management
Apr 25, 2017 by Taraina, General Manager, Hotel Management
We're glad that you enjoyed your stay with us, and our proximity to IKEA. Hopefully you will stay with us again when you're in the Schaumburg area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford, IL

Nice hotel close to Woodfield Mall

Posted Apr 4, 2017
We had a good experience here, would definitely recommend this hotel to others and will probably stay again in the future.
Comment from Hotel Management
Apr 25, 2017 by Taraina, General Manager, Hotel Management
Jess, we're glad to see that you found your stay with us enjoyable, and look forward to accommodating you again when you're in our area.
3 out of 5
by A verified traveler

Just blah

Posted Mar 29, 2017
Rooms were small, but not as small as the pool. Very basic. Price was good, but if you want a litte more comfort this is not your place. Would not recommend.
Comment from Hotel Management
May 1, 2017 by Taraina, General Manager, Hotel Management
We're sorry to see that you were displeased with the size of your room accommodations, and our pool area. We're glad that you found the room rate to be favorable, and hope that you received a level of service from our team that will encourage you to return in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet stay

Posted Mar 21, 2017
Cons: Fridges in room
Location: Wood field, nice places to dine
Only thing is we were looking forward to hot tub and it was full of kids. There should be a no kids in hot tub for any reason
Comment from Hotel Management
Mar 24, 2017 by Taraina, General Manager, Hotel Management
Dee: We're sorry to see that your needs weren't met within the room that was reserved. Please be aware that we do have rooms equipped with microwaves and refrigerators. If you're unable to find them online, please let us know, and it would be our pleasure to assist you with confirming a room with the amenities that you prefer. Additionally, if we failed to make you aware of our daily pool hours, they're as follows: 7am-10pm ~ open swim for all registered guests 10pm-12am ~ 21 years of age and over only Being aware of these time constraints may have provided you with time(s) that would permit you to enjoy the whirlpool. We hope that you were able to enjoy the remainder of your stay with us, and hope that you aren't deterred from staying with us again the next time that you're in our area. If there's any way that we can be of service in the future, please feel free to let us know.