Ratings based on 849 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Close to shopping and restaurants

Posted Mar 20, 2017
The individual who check us in was extremely accommodating. We were able to book a King size suite at a reasonable price. It was clean and the beds were comfortable.
Comment from Hotel Management
Mar 21, 2017 by Chetan.P, Hotel Management
Dear Guest, We really appreciate you sharing your experience. We regret that our high occupancy limited your choices of room type and placement. Our staff thanks you for the compliments and we hope to host your next stay when you visit our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Fiancé's Navy Graduation

Posted Mar 16, 2017
I stayed here since this hotel was about 15 mins from the Great Lakes Navy Base where my fiancé was graduating. I would definitely recommend this hotel to anyone attending the graduations at the Naval Base or even Six Flags. The hotel includes a complimentary buffet style breakfast, unlimited beverages and cookies daily, free wifi, and free parking. It's close to EVERYTHING! Gurnee Mills Mall, Walmart, Dollar Tree, all major restaurants (Olive Garden, Five Guys, Red Lobster, IHOP, Denny's, Golden Corral, Starbucks, Dunkin Donuts, etc.). Despite the hotel being sold out during my stay, it was very quiet and I would've never known it was sold out if it wasn't for my father-in-law telling me when he tried to book a room. The only thing I didn't like is the smell of cleaning products throughout the hotel. Overall I enjoyed my stay and recommend this hotel. It's cheap and clean, can't beat that!
Comment from Hotel Management
Mar 21, 2017 by Chetan.P, Hotel Management
Dear Guest, Congratulations on your sailor's graduation and thank you for the service. We are honored to host guests such as yourself visiting the Great Lakes Naval Base for the recruit graduation. We are happy you enjoyed your stay and look forward to your next visit.
1 out of 5
by A verified traveler

Quiet policies are not enforced

Posted Mar 14, 2017
It look like there were druggies in and out we did not get any sleep all night.
Comment from Hotel Management
Mar 21, 2017 by Chetan.P, Hotel Management
Dear Guest, We are sorry that your experience at our hotel was disappointing. We do our very best to ensure that all of our guests enjoy a clean, comfortable room at a great value. I sincerely regret that you were not satisfied with your stay this time, and I hope that you would grant us a future opportunity to exceed your expectations. We strictly enforce quiet policy, if you have told front desk about the situation, we could have taken the necessary steps. We walk the hallways few times during the shifts to ensure the policies in place.
5 out of 5
Recommended
for Everyone
by A verified traveler from Industry, IL

Convenient and affordable

Posted Mar 6, 2017
Pros: The hotel is clean, quiet, comfortable, and above all else, affordable.
Location: The hotel islocated just off the Tri-State Tollway on Grand Avenue, across the highway from Gurnee Mills shopping mall and near Six Flags.
The Baymont Inn in Gurnee provides a comfortable and convenient location just off the Tri-States Tollway on Grand Avenue (Illinois Route 132). The facility is attractive, set well back from the highway for quiet, and features such amenities as a breakfast room and indoor pool. Guest rooms have comfortable beds and spacious rooms.
Comment from Hotel Management
Mar 8, 2017 by Chetan.P, Hotel Management
Dear Guest, Thank you for choosing the Baymont Inn & Suites Gurnee during your visit to the area! We are always happy to host you! We are grateful for you taking the time to post your thoughts about your time spent at our property. We look forward to seeing you again
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Great location price breakfast and room

Posted Mar 5, 2017
Enjoyed my total stay. We recommend and return. The room was comfortable and spacious. Beds excellent.
Comment from Hotel Management
Mar 5, 2017 by Chetan.P, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are happy you had a positive experience. Your feedback will help us improve and all of our guests will benefit. We look forward to hosting your next stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from WM, LA

Nice hotel close to the Navy Base and Six Flags

Posted Feb 5, 2017
Was a great place to stay. The only things I would improve would be the breakfast and pillows. The pillows were way to thick and hard. But over all a great place to stay.
Comment from Hotel Management
Feb 10, 2017 by chetanp, Hotel Management
Dear Guest, Thank you for taking the time to post your thoughts. We are happy we were able to exceed your expectations! We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, illinois

Great location and close to shopping mall

Posted Jan 27, 2017
Hot breakfast was great and staff were awesome, I will definitely go there again
Comment from Hotel Management
Jan 29, 2017 by Chetan.P, Hotel Management
Dear Guest, We are happy you enjoyed your stay and would like to thank you for your recommendation. Thank you for posting your feedback. We look forward to your next stay.
3 out of 5
by A verified traveler from US

Posted Jan 18, 2017
Cons:
TV did not work when arriving but was fixed next day. Sink drain plug did not work, I had to manually reach in sink to unplug and plug.
Comment from Hotel Management
Jan 29, 2017 by chetanp, Hotel Management
Dear Guest, Thank you for taking the time to post your thoughts. We apologize for the inconvenience you experienced, we try our best to meet the expectations of all of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa

Christmas in Chicago

Posted Dec 29, 2016
Pros: The separate sitting area
Cons: The room is good for the price
Location: The whole area has everything you could ever need, from a pub to the mall.
The room was nice, the separate sitting area was nice for working. The bathroom was right by the entrance so that gets interesting with people coming & going out the door. And the switches for the bathroom are around the corner by the bed so that's a little strange.
Comment from Hotel Management
Jan 6, 2017 by Chetan.P, Hotel Management
Thank you for choosing the Baymont Inn & Suites Gurnee during your visit to the area! We are always happy to host you! We are grateful for you taking the time to post your thoughts about your time spent at our property. We look forward to seeing you again
3 out of 5
Recommended
for Everyone
by A verified traveler

Past its prime

Posted Dec 21, 2016 on Orbitz
Pros: Breakfast
Cons: Renewing...general renewing.
Location: we stayed overnight only. several restaurants near
This hotel is showing its age. The carpet, the scratched furniture, the tile, not to mention the very style of the room displays the age of this place. Its adequate for an overnight. The breakfast was nice as was the staff. But, it wasn't worth more than the $40 a nite we paid.
Comment from Hotel Management
Dec 28, 2016 by Chetan.P, Hotel Management
Dear Guest, Our team values your insight tremendously. Your perception is our reality. We are constantly making adjustments and improvements for the comfort of all our guests. Thank you for your valuable contribution!