Ratings based on 959 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from orange, california

Chicago birthday stay

Posted Mar 12, 2017
Pros: overall - great
Cons: hours of weekly breakfast
Weekly breakfast ends at 9:00 am. While great for business people, those of us on vacation would have appreciated at least continental breakfast from 9 to 10. Cookies in evening nice touch!
Comment from Hotel Management
Mar 14, 2017 by Josh H, Hotel Management
Dear Colette, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Sincerely, Josh H Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Convenient

Posted Mar 7, 2017
Friendly staff, clean. Too much Carpet Fresh. Needs a pool.
Comment from Hotel Management
Mar 9, 2017 by Josh H, Hotel Management
Dear Don & Jake, Thank you for your review of our property. We are pleased to hear you thoroughly enjoyed your stay with us. It is very unfortunate that we do not have a pool on site as we know how relaxing they are.We hope to see you again on your next travels to the area. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Simple and Elegant

Posted Feb 14, 2017
The room we stayed in was very nicely done, it look like the room had been remodeled. The staff was welcoming and helpful. Everything about our stay was great. I will be staying here again!
Comment from Hotel Management
Feb 14, 2017 by Josh H, Hotel Management
Dear Traveller, Thank you taking time to share your experience. We are pleased to know you had an excellent stay. Our staff strives on a daily basis to provide superior service for each guest. We look forward to welcoming you back! Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Dakota

Great Staff

Posted Feb 6, 2017
The staff is very friendly and willing to go out of their way to accomodate the guests needs.
Comment from Hotel Management
Feb 7, 2017 by Josh H, Hotel Management
Dear Don, Thank you for sharing your experience of our hotel. It is refreshing to hear your stay was enjoyable and our staff was able to provide a superior experience for you. We hope to provide the same great service on your next trip to the Chicagoland area. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Feb 4, 2017
Safe and clean. Breakfast was more than just a muffin and coffee. I would definitely stay here again.
Comment from Hotel Management
Feb 4, 2017 by Josh H, Hotel Management
Dear Traveller, Thank you for providing feedback of your stay. We are delighted to know you had an enjoyable stay with us. Our staff strives on going above and beyond for our guests'. We hope to provide the same superior service on your next trip to the area. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from BN Dallas, Tx

weekend getaway

Posted Jan 31, 2017
always a pleasure staying here. Close to restaurants, shopping and night time fun!
Comment from Hotel Management
Feb 1, 2017 by Josh H, Hotel Management
Dear Nelly, Thank you so much for taking the time to share your experience. I am so pleased to hear that you had a wonderful stay with excellent service from our team. Our staff takes great pride in going above and beyond for each individual guest. We greatly appreciate your loyalty and can not wait to provide the same superior service on your next visit! Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrisonburg, VA

Posted Jan 11, 2017
Pros: The fitness room is spacious and well furnished and maintained, breakfast was good, and the room is recently updated and was clean.
Cons: Nothing
Location: The location is near I-55 and 15 minutes from Midway airport.
My check-in was quick, and the hotel was quiet during my stay. The room was clean and comfortable. The breakfast area is more spacious than some hotels of this type. My stay was nearly ideal. I especially appreciated the use of paper instead of Styrofoam in the breakfast area, and that does affect my hotel choice. This hotel is a good option for when I visit my daughter in college in the area.
Comment from Hotel Management
Jan 12, 2017 by Josh H, Hotel Management
Dear James, Thank you so much for taking the time to share your experience. I am so pleased to hear that you had a wonderful stay with excellent service from our team. Our staff takes great pride in going above and beyond for each individual guest. We can not wait to provide the same superior service on your next visit! Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, Clean, and good service

Posted Jan 10, 2017
Good place to stay with family or friends during your vacations in Chicago.
Comment from Hotel Management
Jan 13, 2017 by Josh H, Hotel Management
Dear Traveller, Thank you so much for taking the time to share your experience. I am so pleased to hear that you had a wonderful stay with excellent service from our team. We look forward to welcoming you back soon. Sincerely, Josh H Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from muskegon

Very nice staff and clean and great breakfast

Posted Jan 9, 2017
We were able to check in whenever we arrived. The bed was very comfortable and staff was very firendly and helpful. The weekend have extended full breakfast which is also good. The coffee and water and fresh fruit are always available in the lobby.
Comment from Hotel Management
Jan 10, 2017 by Josh H, Hotel Management
Dear Maxine, Thank you for sharing your experience with us. We are pleased to hear we could accomodate you to an early check in. Also knowing the staff was friendly and you enjoyed our complimentary breakfast. We strive daily to go above and beyond for each guest and hope to see you again on your next trip to the area! Sincerely, Josh H Front Office Manager
5 out of 5
by Laura

Great stay!

Posted Dec 23, 2016 on Hotels
We have family in the area and stayed here back in July 2016. We were so pleased with the service and room we thought we would try it again during this visit. The staff is friendly and the rooms are clean & comfortable! We plan to stay here again!
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Dear Laura, Thank you so much for taking the time to share your experience. I am so pleased to hear that you had a wonderful stay with excellent service from our team. Our staff takes great pride in going above and beyond for each individual guest. We can not wait to provide the same superior service on your next visit! Sincerely, Josh H Front Office Manager