Ratings based on 542 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean, nice room close to OHare airport

Posted Mar 22, 2017
Pros: Close airport proximity and close to grocery store
Cons: Breakfast quality needs attention
Complimentary Breakfast was average...cold eggs, poor quality sausage.
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Posted Mar 20, 2017 on CheapTickets
Great staff, ccomfortable beds, heated pool, overall a good stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017 on Orbitz
The staff was friendly and helpful. The room was clean.
4 out of 5
by Diane Marie

This traveler left a rating score only Posted Mar 18, 2017 on Hotels
4 out of 5
by Tamara

This traveler left a rating score only Posted Mar 18, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from West Des Moines, Iowa

decent hotel close to everything

Posted Mar 16, 2017
The staff was great and the room met my expectations. The breakfasts all 5 days were very disappointing compared to other best westerns I have stayed at.
5 out of 5
by Micah

This traveler left a rating score only Posted Mar 14, 2017 on Hotels
1 out of 5
by A verified traveler from Omaha

Bad hotel in the city.

Posted Mar 14, 2017
I did not end up staying there. The parking was completely unacceptable. Not enough standard parking for guest rooms. Cancelled and went to another hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

In no rush

Posted Mar 14, 2017
Pros: the bed was wonderful
Cons: better parking and check-in ; more staff
Location: gas next door
Check-in was clumsy: only one person at the desk, who actually left the area during check-in process. was told room would be ready in 10 minutes,more like 25 minutes. check-in computer pad malfunctioning. parking was a nightmare--they need more space! no shower curtain nor coffee pot in coffeemaker. Bed was very comfortable.person in charge of breakfast was entirely too lackadasical in getting the food out on time (was over 30 minutes late).
1 out of 5
by Suzanna

Better parking

Posted Mar 8, 2017 on Hotels
The parking area is WAY TOO SMALL. You should have enough parking spots that as many rooms as you have. It was ridiculous!!!!