Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Canada
Nice hotel close to interstatePosted Nov 22, 2015
Pros: The friendly staff and the room comfort.Soundproofing... couldn't hear people in the hallway
Cons: The cleaning staff.
Location: The hotel is right off the interstate, we could not walk to town but it was only a short drive.
The hotel itself is clean , our room had a comfortable bed, clean sheets, spotless bathroom, Lots of water presser in the shower. The cleaning crew forgot to pick up a water bottle that was left by the desk. Got me to wonder how well the rug was cleaned. I was having trouble connecting my tablet to their WiFi ( I just bought it before leaving home) The front desk clerk got it going for me. He was very helpful, patient teaching me how to use my new tablet . I'm sure that's not in his job description! The breakfast was great, and the coffee was excellent. This was our second stay, and we will be staying there again on our way home.
for Everyoneby A verified traveler
Nice for the pricePosted Nov 9, 2015
Pros: Close to where I needed to be. I use the meeting room and it is nice that there is a small frig, microwave, and sink. I wish there was a small TV.
Cons: One of the doors to meeting room is very loose but still locks. Put a small TV in meeting room.
The room was clean but did have a smokey smell even though it was a no smoking room. The pillows even smelled smokey. Pool was very clean. Hotel in general was very clean. They were having some painting done so there was a strong smell of paint upon arrival but didn't smell it in the room.
for Everyoneby A verified traveler from Indianapolis
Nice Stay, Nice LocationPosted Nov 9, 2015
Pros: Everything. Room, breakfast, employees.
Cons: Pool temp could be warmer.
Location: Right off 55 and US 52
Everything was good here. Nice check in people, nice pool (although a little cold), great room, bed, water pressure/temp. Would definitely stay again. Good location too, right by highway and close to a lot! Breakfast was nice too... eggs, sausage, oatmeal, waffles, potatoes, yogurt cereal, juice, coffee, muffins, danish.... something for everyone.
for Everyoneby A verified traveler from Belleville, IL
Very Comfortable HotelPosted Oct 30, 2015
We found everything to our liking at the Best Western in Joliet. Excellent check-in and very comfortable room. We enjoyed a nice, quiet evening.
by A verified traveler from Illinois
Posted Sep 20, 2015
The toilet bowl was broken and loose . The room was dirty. The hair dryer was dirty and sticky.
for Everyoneby A verified traveler from london
Nice hotel close to the city.Posted Aug 15, 2014
Nice hotel, with good facilities and reasonable breakfast. Pool was clean and a good size
for Overnight Stay Before Destinationby A verified traveler
Posted Aug 8, 2014 on Hotels
for Everyoneby A verified traveler
After the red-eyePosted Jul 7, 2014
Pros: Staff, cleanliness, attention to details
We were exhausted after an early morning arrival. We stopped at the hotel to see if we might get in early. The clerk did went out of his way to get us in early and to make us comfortalbe while waiting. He greeted us during continental breakfast the next morning. Very personable. Great experience!
for Everyoneby A verified traveler from Wisconsin
Easy accessPosted Jul 4, 2014
We were in the area for one night only and needed a place to sleep and shower. We thought it was a nice place and would stay again. We booked via Expedia but on arrival the hotel did not have the reservation. The hotel staff was able to overcome Expedia's error to make sure we had a room.
for Everyoneby krayola from Virginia
Got a room when there were no rooms available!Posted Jun 24, 2014
Pros: Comfort of room
Cons: Walls are alittle too thin, I could hear the guest next door snoring all night.
Location: Don't know
Hotel is clean and comfortable. I reserved room around 11:00 p.m. when my flight from Ohare was cancelled. I had to drive an hour outside of Chicago to find the hotel, but it was the closest hotel with a vacancy. When I arrived around midnight, desk could not find my reservation. I told them I had reserved with Expedia, they did not have the reservation and the hotel was full. A cherry on top of a horrible day, but this hotel staff found a room for me, a very nice room and saved my night. They have a modest breakfast provided, and the hotel was comfortable. I couldn't have asked for more.