Ratings based on 934 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 20, 2016
Hotel worked fine for us. Close to the interstate.
4 out of 5
by A verified traveler

Attack of the Nasty Shower Curtain

Posted Jun 29, 2016
This hotel was great right up to taking a shower. The narrow tub and lack of a curved shower curtain rod means the wet fabric curtain clings to you... Gross right? How many other people got wrapped up naked in it while trying to clean their dirty bodies? The water collects in the tub because it doesn't drain fast enough... So the bottom of this lovely curtain, and my feet were in several inches of water... Again, gross right? Keeping things in perspective, I shower at the gym... it was acceptable, but it could be better! Be like Bombas... Bee Better!
5 out of 5
by A verified traveler from Ohio

Everything and everyone were awesome.

Posted Jun 29, 2016
Other than the room was not ready until three, which is standard, everything was great. Clean rooms, amazing and polite staff. Good food and good selection of it at breakfast. All the amenities! We couldn't have been more satisfied.
1 out of 5
by A verified traveler from Illinois

Don't bother

Posted May 5, 2016
Pros: There was not a single thing that could be said to be good about this hotel. The clerk was absolutely unhelpful and the room was horrid.
Cons: Everything. Customer service, room condition, you name it.
My reservation was for a non-smoking room. When I checked in they gave me a smoking room that smelled HORRIBLY of smoke. I went back to the front desk to request a non-smoking room and was told none were available. I then went back to my room, gathered my belongings and went to check out. The clerk said "I'll just mark you as no-show. Just so you know, that happens all the time with 3rd party sites, the room requests don't come through to us."
Comment from Hotel Management
Jun 3, 2016 by Guest Relations Manager, Hotel Management
Hello Amy, I regret that you were not very pleased with your overall service experience during your stay at our hotel. Please know that your satisfaction is very important to us, we will make certain to more attentive on guests' request particularly on bookings. I hope we could have the chance to serve you better
3 out of 5
by A verified traveler

Posted May 3, 2016
The room was comfortable but a bit noisy. Police arrived to address an argument outside. Easy checkin and easy parking, very convenient to restaurants and conference and freeways.
Comment from Hotel Management
May 18, 2016 by Mairpat , Hotel Management
I am sorry for the unfortunate situation at the hotel while you were here. Somethings we cannot anticipate, but we deal with quickly. I appreciate your kind words about the check in process and parking. We do our best for all of our customers to have a wonderful stay.
5 out of 5
by A verified traveler

가족여행 편한 숙소

Posted Apr 27, 2016 on Hotels
H 마트 바로 옆에 좋은 숙소 입니다. 한국분들께 강추 입니다. 무료 조식도 좋았어요
Comment from Hotel Management
Jun 3, 2016 by Front Desk Manager, Hotel Management
Dear guest, We are very pleased to hear that you were comfortable during your stay at our hotel and you liked the breakfast served. Thank you for leaving us excellent remarks and rating. We will work hard to maintain the value, quality and welcoming ambiance. We hope to see you again. 친애하는 고객, 우리는 당신이 우리 호텔에 머무는 동안 편안하다고하고 아침 식사가 제공 좋아하는 것에 대해 매우 기쁘게 생각합니다. 우리가 훌륭한 발언과 등급을 남겨 주셔서 감사합니다. 우리는 가치, 품질 및 환영 분위기를 유지하기 위해 최선을 다하고 있습니다. 우리는 당신을 다시 볼 수 있기를 바랍니다.
4 out of 5
by A verified traveler from mequon wi

Posted Apr 26, 2016 on Orbitz
Pros: Convenient near the place we were to be
Cons: Staff needs to be attentive
The hotel was basically a place to to sleep .the beds are comfortable.
Comment from Hotel Management
Jun 3, 2016 by Guest Relations Manager, Hotel Management
Hello Mike, We thank you for your time in completing our survey leaving us positive comment and good rating. We will work hard to further improve the quality, maintaining the value of our service so you will continue to enjoy your stay with us. We hope to see you again
3 out of 5
by Helga

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jun 3, 2016 by Front Desk Manager, Hotel Management
Hello Helga, We sincerely appreciate your time in completing our survey following your visit at our hotel. We work hard to be able to suffice our guests’ expectations and it is heartwarming to hear that we met your satisfaction. We will do our best to make your next visit another fine, good value experience. We hope to see you again soon.
4 out of 5
by WARREN

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
Jun 3, 2016 by Front Desk Manager, Hotel Management
Hello Warren, Thank you for taking the time to share your experience! Your positive feedback score for our hotel is another fulfillment for our team. We will do our best to make your future visits consistently comfortable and relaxing experience. We look forward to welcoming you again.
5 out of 5
by judith from Illinois

Great stay for the price

Posted Apr 19, 2016 on Hotels
Bathroom was small but clean. Breakfast was very good but crowded due to small area were the food was. Sign outside hotel said it was newly renovated but I think they skipped a few areas!
Comment from Hotel Management
Jun 3, 2016 by Front Desk Manager, Hotel Management
Hello Judith, We thank you for taking the time to share with us your comment following your stay at our hotel. I am happy to learn that the condition of clean have met your satisfaction. We will do our best to make your next stay another worthwhile experience. We hope to see you again soon.