Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

It's okay

Posted Nov 1, 2016
Upon arrival I checked into my room and whatnot. I had paid for 2 nights and 1 king size bed bedroom. Once I open the room door, I noticed that I was given a room with 2 full size beds. I went downstairs & spoke to the gentleman at the front desk & he told me that's all he had. I let him know that it was unacceptable bc that wasn't what I had paid for. So I'm not sure what he did on his system but he ended up giving me my king size bed on another floor. I get to my room everything was fine until the bathroom toilet was making this weird noise that wouldn't go away. The cleaning ladies were loud in the morning as they were doing room service in other rooms. They would shout & talk loud as I was trying to sleep on a Sunday morning. The bedroom didn't have any free water. You had to go downstairs & buy it for $2. It was just an ok stay....I've had better experiences elsewhere
Comment from Hotel Management
Nov 21, 2016 by Maria W., Hotel Management
Thank you for your review we are sharing your review with our staff to improve our service. Thank you for staying with us and hope to see you again.
4 out of 5
by A verified traveler from Lakewood, United States of America

Great hotel for the price!

Posted Oct 31, 2016
Pros: Breakfast and proximity to the airport.
Cons: Dated bathroom.
The hotel is a little bit outdated, but the staff and the breakfast were great. Very close to OHare airport as well.
Comment from Hotel Management
Nov 26, 2016 by Maria, Hotel Management
We appreciate your stay with with us and your comments. Hope to see you again in the future.
3 out of 5
by A verified traveler

A standard hotel close to the airport

Posted Oct 23, 2016
Pros: Location
Cons: Brakfast. ONLY American
Standard Hotel close to the airport. Room was clean and big Equipment culd be improved
3 out of 5
by A verified traveler from kyiv, Ukraine

Needs Exterminator

Posted Sep 10, 2016
Middle of the night I found a roach in the bathroom. In the morning we I went to take a shower there was a full spider nest across the bathroom doorway.
Comment from Hotel Management
Oct 20, 2016 by Maria W., Hotel Management
We apologize for not meeting your expectation. Our staff is informed about your comments and is working on improving our guest satisfactions..
4 out of 5
by A verified traveler from St Paul, MN

Nice location

Posted Sep 9, 2016
It was a nice place and comfortable room. The 2 things we were not happy with is the Breakfast ends at 9am. It would be nice if it went to at least 10am and we arrived early and they would not let us check in unless we paid a $50 fee. If room is available let the customer check in for free. Overall it was a nice place and we would stay again.
Comment from Hotel Management
Oct 20, 2016 by Maria W., Hotel Management
Thank you for your comments .We appreciate your business and hope to see you again in the future.
5 out of 5
by A verified traveler from Michigan

Posted Sep 6, 2016
Good friendly staff. Called room in 10 minutes after checking in to verify all is up to the expectations. Highly recommend great place for the price
Comment from Hotel Management
Oct 20, 2016 by Maria W., Hotel Management
Thank you for you 5 Stars. Please come to see us again.
5 out of 5
by ADELAIDO

Best yet

Posted Aug 17, 2016 on Hotels
Very relaxing. Great room very clean.
5 out of 5
by Holly

Wonderful Stay

Posted Aug 16, 2016 on Hotels
The room was good. The shower head squealed for the first five minutes after being turned on, but eventually stopped. It was great to have the option of microwave and frig. The continental breakfast was very nice with its array of options.
1 out of 5
by Al from Fl

What a dump

Posted Aug 12, 2016 on Hotels
Avoid this place. Stuck to the floor in the elevator, room smelled and carpets could use an upgrade to 1990. Tried to charge for early check in. Been traveling for 30 years and never been asked to pay for checking in early. Avoid this place.
4 out of 5
by Romeo

Goo

Posted Aug 4, 2016 on Hotels
Stay for short periods. ..