Posted Nov 1, 2016
Upon arrival I checked into my room and whatnot. I had paid for 2 nights and 1 king size bed bedroom. Once I open the room door, I noticed that I was given a room with 2 full size beds. I went downstairs & spoke to the gentleman at the front desk & he told me that's all he had. I let him know that it was unacceptable bc that wasn't what I had paid for. So I'm not sure what he did on his system but he ended up giving me my king size bed on another floor. I get to my room everything was fine until the bathroom toilet was making this weird noise that wouldn't go away. The cleaning ladies were loud in the morning as they were doing room service in other rooms. They would shout & talk loud as I was trying to sleep on a Sunday morning. The bedroom didn't have any free water. You had to go downstairs & buy it for $2. It was just an ok stay....I've had better experiences elsewhere
Comment from Hotel Management
Nov 21, 2016 by Maria W., Hotel Management
Thank you for your review we are sharing your review with our staff to improve our service.
Thank you for staying with us and hope to see you again.