close to O'Hare
Posted Mar 22, 2017
Chosen for its location, close to O'Hare, and its 24 hour shuttle. Hotel itself is fine. Shuttle is always a problem. Getting picked up at the airport takes forever, and getting a shuttle back to the airport the next day is hit or miss. The hotel did not have a shuttle driver to get us back to the airport, but did get us a taxi and paid for it. Staff seems to have taken a turn for the worse since we were last there 4 months ago. Woman at the front desk lied about shuttle driver's whereabouts, and when we checked in, announced our room number repeatedly and loudly, not very security minded. Woman on desk in the morning did not even have coffee made, she pulled the sweet stuff out, and did turn the juice machine on, but really could have used a cup of coffee. Rooms are clean, though street noise is loud. We are only there for a few hour overnight. Would only recommend this property for that.