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This hotel is located at a very convenient location. Just a few blocks from Water Tower, and there are good (both expensive and inexpensive) restaurants around. Also, the room is clean and cozy. Staff members are very friendly, too.
I thought the staff was excellent! They were very helpful and attentive. Every interaction with anyone who worked there was great. I would have liked a coffee maker in the room, but other than that everything was very good.
Great location and friendly staff. The morning coffee delivery is a nice touch
The hotel was in a great location for our needs. Close to the Navy Pier.
Great location and cool design. The staff is friendly and attentive. The room had few flaws: there is not much soundproof, so I could ear the 7am alarm of the next room or the flushing of the toilet. The bed make noises when you move around since is placed on a wooden platform and the toilet paper ...
Dan at the front desk is a gem! He is a wealth of Chicago knowledge, and has so many awesome recommendations and suggestions, that I actually started a list in my phone to save for future visits. Additionally, the location is convenient to everything, the ambiance warm and inviting, and the rooms ...
Everything was neat and the staff was very accommodating. We will definitely stay there again.
Lovely hotel with excellent friendly staff. Just changed its name from the Dana.
We really enjoyed our stay at Raffaello. Great location and the room was very clean and spacious. I would definitely stay here again when I am in Chicago next.
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