Ratings based on 184 Verified Reviews

4.1 out of 5
60% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but in a very remote location

Posted May 30, 2017
Pros: Well equipped rooms
Cons: More frequent room service
Location: Hotel is in a very remote location - there are no amenities at all within walking distance.
Nice hotel with well equipped rooms. Would have been nice if bins had been emptied during our week long stay. Staff very friendly and helpful. Unfortunately hotel is in a very remote location - there are no amenities at all within walking distance.
2 out of 5
by A verified traveler from Aurora

Noisy room, poor customer service

Posted Apr 26, 2017
When I tried to check in, I waited 10 minutes at the desk before someone showed up. He seemed annoyed with me for being there and interrupting his dinner. I do a lot of traveling for business and don't have a lot of requirements, just a quiet clean room. The room was in fact clean, so my thanks to the cleaning staff. The noise level, however, was unbearable. This was due in part to the general clientele. A hotel guest should not have to walk out to the parking lot in the middle of the night to ask someone to turn down his car stereo.
2 out of 5
by A verified traveler

Ok hotel closebti amenities

Posted Mar 26, 2017
Hotel staff were nice when we could locate them. Two different times our keys wouldn't let us in. The beds and pillows were way too firm. The frig froze some of our food. Other than that it was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Canada

Very clean hotel and friendly staff

Posted Mar 24, 2017
Hotel is very clean. They only provide room service once a week to tidy up the place but it was not an issue for my 3 day stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 5, 2017 on Hotels
4 out of 5
by Britni

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
3 out of 5
by A verified traveler

No much to offer

Posted Jan 15, 2017
This place has a very odd feeling about it. It has absolutely no amenities and would not choose a Candlewood ever again. I would suggest Staybridge Suites where they offer free two hour happy hour including dinner. A nice opportunity to visit with travelers. They all have pools and include breakfast. Same price.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
5 out of 5
by A verified traveler

Great place to stay, everything you need!

Posted Dec 2, 2016 on Hotels
Excellent room, with all the amenities! Would definitely recommend!