Ratings based on 743 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cary, NC

Location was convenient for where we had to go.

Posted Mar 24, 2017
Pros: The force of the shower was the best part.
Cons: Automatic doors for entrance. It was awkward trying to get the luggage thru both doors while holding the heavy doors open. Put toasters in the room.
Location: We were not there to explore the surroundings. They should supply a list of decent restaurants that are close by.
The shower was very powerful and enjoyed. Wish there were more handles for us seniors to get in and out of the tub. Did appreciate the complimentary coffee. Wish they had a toaster. Overall, it was fine. We were there to attend a funeral so it really was not a fun trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
Very good and close to every place that we needed to go. Would definitely stay there again.
Comment from Hotel Management
Mar 20, 2017 by Leo M., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Leo M. Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas Ciy

Posted Mar 16, 2017
Great hotel,close to the airport. Thank you, Jozsef
Comment from Hotel Management
Mar 16, 2017 by Leo M., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Leo M. Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to O' hare airport

Posted Mar 12, 2017
Pros: Very clean
Cons: More food/snacks
Location: close enough to the airport
Good service, very clean hotel. Shuttle bus was very prompt in its service.
Comment from Hotel Management
Mar 13, 2017 by Dar, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I've spoken to Management and we will be stocking the Cupboard with more items daily. We hope you will visit us again. Sincerely, Darlene K. Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Dec 19, 2016
Glad it was available when roads were bad. Hotel clerk very helpful.
Comment from Hotel Management
Dec 22, 2016 by Dar, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Darlene K. Director of Sales
5 out of 5
by A verified traveler

Clean, clean, clean

Posted Dec 17, 2016 on Hotels
The cleanest hotel I have stayed at!!!!!!
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Darlene K. Director of Sales
4 out of 5
by A verified traveler

Comfy and clean

Posted Dec 4, 2016 on Hotels
Hotel staff was friendly and the hotel was clean. A little hard to get to from where my conference was.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Darlene K. Director of Sales
5 out of 5
by A verified traveler

Good airport Location

Posted Nov 15, 2016 on Hotels
I needed to check in late and leave early. Room was clean and quiet. Desk and shuttle service is 24hr.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Darlene K. Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel near the airport

Posted Nov 15, 2016
Pros: I like the hotel proximity at the airport. And they also provide free airport transfer.
Cons: They should improve food selections at the hotel.
Location: The hotel is near restaurants and outlet stores so you have things to explore nearby establishments.
I have a pleasant stay at Candlewood Suites. It is located 5 minutes ride away from Chicago O'hare Airport. Room is large and comfy. They offer free airport transfer.
Comment from Hotel Management
Nov 18, 2016 by Dar, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will look into providing better food selections at the hotel. We hope you will visit us again. Sincerely, Darlene K. Director of Sales
5 out of 5
by A verified traveler

Very nice hotel with all amenities

Posted Nov 12, 2016 on Hotels
I had to go to the air cargo facility and this hotel was very close. The room was VERY clean and had everything I needed. I would strongly recommend this hotel.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Darlene K. Director of Sales